Jobs in the United States

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IG
TOC Analyst
Insight Global
Groton, CT
- From $57 USD / hour
Microsoft Certified: Security Operations Analyst Associate
Added just now
Site EHS Coordinator
Baltimore Aircoil Company
Dayton, TN
…programs. This position works closely with the Site EHS Manager, operations, maintenance, engineering, and employees to identify hazards, improve processes, maintain regulatory compliance,…
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Staff UX Designer
Synergis
Atlanta, GA
Experience designing retail technology, store operations applications, or associate-facing tools.
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Associate, Ticket Operations and Fulfillment
TicketManager
Mesa, AZ
- $19 to $21 USD / hour
The Associate, Ticket Operations and Fulfillment supports customers by executing accurate, scalable ticket setup and fulfillment. The role owns the end‑to‑end configuration, maintenance,…
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Sales Leader
Express
Gilroy, CA
- $19.25 to $26.35 USD / hour
The Sales Leader drives operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experiences for customers.
Added 1 min ago
Forklift Operator-Cooler
Prairie Farms Dairy, Inc.
Hammond, LA
The Cooler Loadout/General Labor Associate shall be responsible for, but not limited to, the following:
Added 1 min ago
G
Process Lead, Pittsburgh, #294
Gopuff
Pittsburgh, PA
- $17.5 USD / hour
Support the associate team in path when there are any gaps in shift coverage, which may include the use of carts, pallet jacks, dollies and other equipment to move product
Added 1 min ago
G
Process Lead, Manhattan, #983
Gopuff
NY
- $20.25 USD / hour
Support the associate team in path when there are any gaps in shift coverage, which may include the use of carts, pallet jacks, dollies and other equipment to move product
Added 1 min ago
Trainee Engineer, NOC
Scale Computing INC
Bengaluru
Trainee/Associate Engineer will oversee daily operation of support desk functions that includes taking calls as first level support, entering the reported problems in the ticketing system,…
Added 1 min ago
GL
=REMOTE ENTRY-LEVEL POSITION - Full/Part-Time Available| Beginner Friendly - Start ASAP
Globe Life AO
Remote, United States
- Part-time
As a Remote Entry-Level Associate, you will assist with basic online administrative tasks, support daily operations, and collaborate with team members through digital tools. This role is…
Added 1 min ago
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Associate Client Advocate
WTW
Mobile, AL · Tampa, FL · Raleigh, NC · Potomac, MD · Naples, FL · Memphis, TN · Miami, FL · Montgomery, AL · Nashville, TN · Hunt Valley, MD · Greenville, SC · Glen Allen, VA · Fort Myers, FL · Fort Lauderdale, FL · Charlotte, NC · Birmingham, AL · Beckley, WV · Atlanta, GA · Arlington, VA · Burlington, VT · Buffalo, NY · Woodbridge, NJ · Stamford, CT · Mount Laurel, NJ · Hartford, CT · Short Hills, NJ · Philadelphia, PA · Boston, MA
- $90,000 to $120,000 USD / year
The Associate Client Advocate (ACA) client-facing functions utilizing the colleague’s advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of…
Added 2 mins ago
Associate Director for Course Support Services
University of North Carolina at Charlotte
NC
The Associate Director for Course Support Services provides strategic leadership, administrative oversight, and vision for all course-based learning assistance programs within the…
Added 2 mins ago
Seasonal Associate
Sephora
New Hyde Park, NY
As a Seasonal Associate, you'll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You'll…
Added 2 mins ago
TA
Admissions Specialist IV
Texas A&M University - Corpus Christi
Corpus Christi, TX
- Up to $19.23 USD / hour
This position supports undergraduate admissions operations through the processing and review of applications, transcripts, and other admissions documentation, as well as front-line…
Added 2 mins ago
Community Outreach & Marketing Coordinator
Lewis University
IL
Support on-site event operations and participant engagement.
Added 2 mins ago
MA
Manager, Regional Food Ingredient Sales
Mizkan America, Inc
Remote, United States
- $100,800 to $130,900 USD / year
Must reside within convenient access of a major U.S. airport to support business travel.
Added 2 mins ago
Meat Manager
Albertsons Companies
SOUTH PORTLAND, ME · South Portland, ME
…standards, food safety, and customer experience work together to support store…
Added 2 mins ago
Assistant Drive Up and Go Supervisor
Albertsons Companies
STRATHAM, NH · Stratham, NH
…Shopping Department Manager, you will lead daily fulfillment operations, ensure accurate and timely order completion, and support strong customer satisfaction while driving digital sales…
Added 3 mins ago
Director of Emergency Department
Ascension
Waco, TX
Develops specific departmental goals, standards and objectives which directly support the strategic plan and vision of the organization.
Added 3 mins ago
Office Operations Assistant Neurology
Ascension
Pensacola, FL
Provide flexible and reliable general administrative and clerical support to various functions within the assigned area.
Added 4 mins ago
CC
Captain (Adult Institution)
California Correctional Institution
CA
- $12,539 to $14,350 USD / month
Under the general direction of the Associate Warden Operations, your basic function is to provide overall managerial responsibilities for Central Kitchen, Receiving and Release, exterior…
Added 4 mins ago
DO
Accounting System and Contract Analyst
Department of Health Care Services
CA
- $6,330 to $7,929 USD / month
The Associate Accounting Analyst (AAA) is responsible for Short Doyle Medi-Cal (SDMC), Local Assistance Program Services and other related Medi-Cal programs activities. This includes…
Added 4 mins ago
TU
Mobile Associate, Store in Store- Retail Sales
T-Mobile USA, Inc.
Mount Prospect, IL
- $19.5 to $20 USD / hour
…Will perform skills practicing, knowledge sharing, and store…
Added 4 mins ago
TU
Mobile Associate - Retail Sales
T-Mobile USA, Inc.
Florissant, MO
- $18 to $20 USD / hour
This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. It involves building product knowledge,…
Added 4 mins ago
Retail Associate Manager
T-Mobile USA, Inc.
Woodstock, IL
Manage store operations including visual merchandising, plan-o-gram compliance, and maintaining store environment standards

ChenMed

Associate Supervisor, Referals

Richmond, VA, United States

$45,752 - $65,361 SalaryThe posted pay range represents the base hourly rate or base annual full-time salary for this position.

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Job details

Pay: $45,752 - $65,361 SalaryThe posted pay range represents the base hourly rate or base annual full-time salary for this position.
Posting language: English
Posted: Nov 9, 2026

Original job description

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Associate Supervisor, Referrals is a developing operational leader who supports the day-to-day referral operations and management of an assigned team of Care Coordinators and Lead, Care Coordinators under the guidance of a Referral Team Leadership. Applies growing knowledge of referral operations to assist in ensuring quality referral processing, team productivity, and adherence to organizational standards. This role is designed for experienced referral professionals who are actively building their leadership capabilities.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

Supports the day-to-day referral operations and supervision of an assigned team of Care Coordinators and Lead Care Coordinators under guidance to ensure quality referral management and an exceptional patient experience. Assists in providing day-to-day leadership and guidance to assigned team, including onboarding support, work assignments, coaching, performance monitoring and feedback, and team engagement.
Participates in evaluating staff performance and contributes input toward development plans in collaboration with and subject to approval by leadership to enhance team productivity and retention.
Participates in regular leadership rounding, facilitates structured coaching sessions, and promotion of a culture of accountability, empowerment, and service excellence.
Assists in overseeing and directing the daily operations of the assigned team, ensuring adherence to Center Playbook standards and Referral operating procedures under guidance.
Responds to escalated patient concerns with established service recovery guidelines. Supports team members in applying communication and service standards through coaching.
Monitors operational metrics, identifies variances, and implements corrective actions with oversight of leadership.
Monitors referral reports, workflows, and productivity for all assigned team members, benchmarking against expected targets. Distributes reports to team members and facilitates discussion of results under direction. Identifies when coaching and/or re-training is necessary and escalates recommendations to leadership for review and action planning.
Conducts regular quality audits of team performance and processes and engages in constructive feedback conversations with team members to identify improvement opportunities as directed.
Monitors daily staff assignments to ensure work is adequately and appropriately distributed and prioritized to meet productivity and quality expectations.
Facilitates team huddles, meetings and trainings. Trains, coaches, and educates team members on processes, procedures, and practices. Escalates training gaps or recurring knowledge deficiencies to leadership.
Applies referral policies and procedures in a consistent and timely manner. Communicates policy changes and new process updates as directed by leadership.
Contributes to process improvement initiatives and proves development in support of organizational standards and strategies.
Performs other duties as assigned and modified at supervisor’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

Intermediate-level business and operational acumen, with the ability to interpret data and make informed, independent decisions and recommendations
Knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods
Experience processing value-based Medicare Advantage referrals and diagnostics; in-depth knowledge of referral processes
Knowledge and experience as a lead team resource; strong coaching and mentoring skills
Demonstrated ability to lead, influence, and develop others in a fast-paced healthcare environment
Excellent critical reasoning, problem-solving, and risk-assessment skills to address operational challenges
Strong communication and relationship-building abilities for interactions with patients, staff, leaders, and external partners
Ability to recognize when issues require escalation to supervisory leadership for resolution
Ability to manage multiple priorities, navigate ambiguity, and set direction for the team with minimal supervision
Strong problem solving, time management, organizational, and analytical skills
Ability to build strong internal and external relationships with cross-functional teams
High level of integrity, dependability, and reliability
Ability to manage change and align with our mission to provide VIP and quality service
Ability to exercise independent judgment
Ability to work in a Center a minimum of four days per week
Proficient skill in Microsoft Office Suite products including Excel, Word, PowerPoint, and Outlook; competent in other systems required for the position
Ability and willingness to travel locally, regionally and/or nationally, up to 80% of the time; flexible to work evening, weekends and/or holidays as needed
Spoken and written fluency in English; bilingual preferred
This job requires use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

BA/BS degree in Business, Healthcare Administration or related field required OR additional relevant experience above the minimum may be considered in lieu of the required education on a year-for-year basis
A minimum of 3 years of referral experience in a healthcare setting required; with demonstrated experience serving in leadership capacity, mentor, senior team member, or informal team resource. Prior supervisory experience preferred, but not required
Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors required
Healthcare experience within the Medicare Advantage population strongly preferred
Experience working with large data sets and analyzing data to make decisions and improve performance
This position requires possession and maintenance of a current, valid Driver’s License

PAY RANGE:

$45,752 - $65,361 SalaryThe posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

https://chenmed.makeityoursource.com/helpful-documents

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE

Current Contingent Worker please see job aid HERE to apply

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More about this job

Skills

Team leadership
Leadership
Coaching
Communication skills
Identify process improvements
Process improvement
Manage quantitative data
Problem solving
Hazard assessment
Relationship building
Time management
Analytical skills
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Bilingualism
Valid driver's licence

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