Jobs in the United States

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Added 1 min ago
Staff Software Engineer, Backend Infrastructure and Rapid Prototyping, Google Labs
Google
New York, NY · Cambridge, MA · Mountain View, CA
…handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed…
Added 4 mins ago
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MyFlorida
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- $17 USD / hour
Supports other online partner agencies online web application for DCF, UC, and other duties as assigned.
Added 4 mins ago
Associate Referral Supervisor (Broward)
ChenMed
Tamarac, FL
Ability to work in a Center a minimum of four days per week
Added 5 mins ago
M
STATE VETERANS' SERVICE OFFICER - 50000973
MyFlorida
BAY PINES, FL
- $45,479.98 USD / year
Applicant must have served as a member of the Armed Forces of the United States and separated from such service with an honorable discharge · Must have a valid Florida driver's license
Added 5 mins ago
Personal Financial Counselor; Patrick SFB, FL
Magellan Health Services
Patrick AFB, FL
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Software Engineer II JBASE
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…and integrations that enable seamless business operations, support high-volume data exchange, and improve the customer and partner experience. Working across software engineering,…
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Referral Specialist Practice Based
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Sebring, FL
General knowledge of how to navigate various web-based applications.
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NBC and Telemundo Local South Florida News Internships – Summer 2027
NBC Universal
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- $19 USD / hour
…audiences and communities across linear, streaming, OTT, digital web, mobile and audio, and cable platforms and work together to keep local audiences informed anytime and…
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Multi State Medical Only Claims Specialist
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Product Mgr II
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…or cross-program participation, and surface risk insights to support fraud detection and…
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Financial Center Manager Associate - Sarasota
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Sarasota, FL
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Principal Application Engineer-Digital Platform Engineering
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Pensacola, FL
Provide technical leadership and engineering insight on complex Digital initiatives to support secure, scalable, reliable, and innovative solutions.
Added 7 mins ago
Software Engineer
Highmark Health
Tallahassee, FL
…of process flows. The ideal candidate will have production support experience and be willing to work nonstandard hours if necessary. The job requires strict ownership and attention to…
Added 7 mins ago
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Salesforce Agentforce developer
Cognizant
Tallahassee, FL
- $85,000 to $140,000 USD / year
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Growth Marketing Associate
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Jacksonville, FL
…coordination, paid media and advertising, email marketing, web optimization and digital demand generation, while helping with campaign analytics. The ideal candidate will coordinate across…
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Java Fullstack Software Engineer II - Kubernetes / React
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Tampa, FL
…delivering secure, scalable, and reliable software solutions that support global money movement. You will collaborate with experienced engineers and cross-functional partners to build and…
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Java Fullstack Software Engineer III - Kubernetes / React
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…team where your full-stack expertise shapes the platforms that support management and operational functions across the Commercial & Investment Bank, and where your career development is…
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Software Engineer [Multiple Positions Available]
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Tampa, FL
…implementing application resiliency and security controls; developing web and client/server applications using HTML5, CSS, JavaScript, DOM handling, jQuery, and Angular; performing…
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Solution Architect
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Orlando, FL
…and act as a subject matter expert. Provide documentation and support to teams involved in the…
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· Collaborate with Entertainment Safety and Costuming Operations to ensure costumes comply with safety protocols and support performer well-being; identify and escalate potential risks in…
Added 8 mins ago
AWS Cloud Infrastructure and Operations Delivery Director
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Jacksonville, FL · Boca Raton, FL · Tampa, FL · Miami, FL
What You Must Have
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Field Reimbursement Manager - Miami, FL
Amgen
Miami, FL
One to two home office days per week · Must have a valid driver's license with a clean driving record
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Manager, Programs (Cancer Biology)
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Miami, FL
…and program announcements of particular research interest. Support students in preparation of fellowship…
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NBC Local Production, Editorial, and Marketing News Internships – Summer 2027
NBC Universal
Miami, FL
- $19 USD / hour
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ChenMed

Associate Referral Supervisor (DADE)

Miami, FL, United States

$45,752 - $65,361 Salary

Apply on usnlx.com About employer

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Job details

Pay: $45,752 - $65,361 Salary
Posting language: English
Posted: Nov 10, 2026

Original job description

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Associate Supervisor, Referrals is a developing operational leader who supports the day-to-day referral operations and management of an assigned team of Care Coordinators and Lead, Care Coordinators under the guidance of a Referral Team Leadership. Applies growing knowledge of referral operations to assist in ensuring quality referral processing, team productivity, and adherence to organizational standards. This role is designed for experienced referral professionals who are actively building their leadership capabilities.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

Supports the day-to-day referral operations and supervision of an assigned team of Care Coordinators and Lead Care Coordinators under guidance to ensure quality referral management and an exceptional patient experience. Assists in providing day-to-day leadership and guidance to assigned team, including onboarding support, work assignments, coaching, performance monitoring and feedback, and team engagement.
Participates in evaluating staff performance and contributes input toward development plans in collaboration with and subject to approval by leadership to enhance team productivity and retention.
Participates in regular leadership rounding, facilitates structured coaching sessions, and promotion of a culture of accountability, empowerment, and service excellence.
Assists in overseeing and directing the daily operations of the assigned team, ensuring adherence to Center Playbook standards and Referral operating procedures under guidance.
Responds to escalated patient concerns with established service recovery guidelines. Supports team members in applying communication and service standards through coaching.
Monitors operational metrics, identifies variances, and implements corrective actions with oversight of leadership.
Monitors referral reports, workflows, and productivity for all assigned team members, benchmarking against expected targets. Distributes reports to team members and facilitates discussion of results under direction. Identifies when coaching and/or re-training is necessary and escalates recommendations to leadership for review and action planning.
Conducts regular quality audits of team performance and processes and engages in constructive feedback conversations with team members to identify improvement opportunities as directed.
Monitors daily staff assignments to ensure work is adequately and appropriately distributed and prioritized to meet productivity and quality expectations.
Facilitates team huddles, meetings and trainings. Trains, coaches, and educates team members on processes, procedures, and practices. Escalates training gaps or recurring knowledge deficiencies to leadership.
Applies referral policies and procedures in a consistent and timely manner. Communicates policy changes and new process updates as directed by leadership.
Contributes to process improvement initiatives and proves development in support of organizational standards and strategies.
Performs other duties as assigned and modified at supervisor’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

Intermediate-level business and operational acumen, with the ability to interpret data and make informed, independent decisions and recommendations
Knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods
Experience processing value-based Medicare Advantage referrals and diagnostics; in-depth knowledge of referral processes
Knowledge and experience as a lead team resource; strong coaching and mentoring skills
Demonstrated ability to lead, influence, and develop others in a fast-paced healthcare environment
Excellent critical reasoning, problem-solving, and risk-assessment skills to address operational challenges
Strong communication and relationship-building abilities for interactions with patients, staff, leaders, and external partners
Ability to recognize when issues require escalation to supervisory leadership for resolution
Ability to manage multiple priorities, navigate ambiguity, and set direction for the team with minimal supervision
Strong problem solving, time management, organizational, and analytical skills
Ability to build strong internal and external relationships with cross-functional teams
High level of integrity, dependability, and reliability
Ability to manage change and align with our mission to provide VIP and quality service
Ability to exercise independent judgment
Ability to work in a Center a minimum of four days per week
Proficient skill in Microsoft Office Suite products including Excel, Word, PowerPoint, and Outlook; competent in other systems required for the position
Ability and willingness to travel locally, regionally and/or nationally, up to 80% of the time; flexible to work evening, weekends and/or holidays as needed
Spoken and written fluency in English; bilingual preferred
This job requires use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

BA/BS degree in Business, Healthcare Administration or related field required OR additional relevant experience above the minimum may be considered in lieu of the required education on a year-for-year basis
A minimum of 3 years of referral experience in a healthcare setting required; with demonstrated experience serving in leadership capacity, mentor, senior team member, or informal team resource. Prior supervisory experience preferred, but not required
Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors required
Healthcare experience within the Medicare Advantage population strongly preferred
Experience working with large data sets and analyzing data to make decisions and improve performance
This position requires possession and maintenance of a current, valid Driver’s License

PAY RANGE:

$45,752 - $65,361 Salary

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

https://chenmed.makeityoursource.com/helpful-documents

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE (https://careers.chenmed.com/i/us/en/homerevisited)

Current Contingent Worker please see job aid HERE to apply

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Jobs in the United States