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Clinical Testing Automation Analyst
Highmark Health
Albany, NY
…quality, reliability, and efficiency of clinical and business applications across AHN. This role works closely with Epic analysts, application teams, business stakeholders, and our vendor…
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.NET Full stack Engineer with C#
Cognizant
Albany, NY
- $86,000 to $99,000 USD / year
As a Senior Software Engineer , you will make an impact by designing, developing, and modernizing enterprise healthcare payer applications that support critical business functions including…
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Relationship Banker - Colonie
Arrow Financial Corporation
Albany, NY
- $21.25 to $24.5 USD / hour
Proficiency in Microsoft Office applications (Word, Outlook, Excel) and ability to effectively learn and utilize department specific systems and software
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Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Albany, NY
- $86,000 to $99,000 USD / year
…designing and delivering scalable, cloud-native healthcare payer applications that improve payment accuracy, operational efficiency, and member experience. You will be a valued member of…
Added just now
C
.NET Full stack Engineer with C#
Cognizant
Albany, NY
- $86,000 to $99,000 USD / year
As a Senior Software Engineer , you will make an impact by designing, developing, and modernizing enterprise healthcare payer applications that support critical business functions including…
Added just now
C
.NET Full stack Engineer with C#
Cognizant
Albany, NY
- $86,000 to $99,000 USD / year
As a Senior Software Engineer , you will make an impact by designing, developing, and modernizing enterprise healthcare payer applications that support critical business functions including…
Added just now
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AI Data Engineer
Cognizant
Albany, NY
- $100,000 to $115,000 USD / year
…cloud-native data engineering solutions that enable advanced AI-driven applications and business outcomes. You will be a valued member of our engineering team and collaborate closely with…
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Clinical Informaticist
Intermountain Health
Albany, NY
…perform workflow and system analysis and functional design for software development / configuration activities associated with clinical applications. Caregivers in this role are also…
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Senior ALC Developer
Maximus
Albany, NY
Conduct trial runs of programs and software applications to be sure that they will produce the desired information and that the instructions are correct.
Added just now
C
Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Albany, NY
- $86,000 to $99,000 USD / year
…designing and delivering scalable, cloud-native healthcare payer applications that improve payment accuracy, operational efficiency, and member experience. You will be a valued member of…
Added just now
Trainee
Teradata
Albany, NY
Develop, test, and support software, data, cloud, and AI solutions.
Added just now
M
Senior ALC Developer PART TIME
Maximus
Albany, NY
- Part-time
Conduct trial runs of programs and software applications to be sure that they will produce the desired information and that the instructions are correct.
Added just now
C
AI Data Engineer
Cognizant
Albany, NY
- $100,000 to $115,000 USD / year
…cloud-native data engineering solutions that enable advanced AI-driven applications and business outcomes. You will be a valued member of our engineering team and collaborate closely with…
Added just now
Senior ALC Developer
Maximus
Albany, NY
Conduct trial runs of programs and software applications to be sure that they will produce the desired information and that the instructions are correct.
Added just now
Upward Mobility Program Adult Mentor
Action for a Better Community, Inc.
rochester, NY
Data Management & Compliance: Maintain accurate and up-to-date participant and program records. Utilize community-wide software systems to track referrals and service coordination.…
Added 1 min ago
Applications Engineer Thread Rolling Solutions Team
Brinkman International Group, Inc.
ROCHESTER, NY
Applications Engineer - Thread Rolling Solutions TeamBrinkman Products - CJWinter DivisionLocation: Rochester, NYJob Type: Full-TimeSalary Range: $75,000 - $105,000 annually, based on…
Added 1 min ago
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Principal Systems Engineer
Carestream Health
ROCHESTER, NY
- $119,200 to $158,900 USD / year
…for a wide range of industrial, medical, electronic and other applications-all backed by a global service and support network. Carestream's diagnostic imaging technology systems are at work…
Added 1 min ago
Front-end Engineer 4 (Manager, IC)
Capital One
New York, NY
Partner with Software Engineers, Designers, and Product Managers to deliver high-performing, quality features for 100M+ customers that are engaging, purposeful and powerful in their…
Added 1 min ago
Senior Associate, Product Management, Card Data
Capital One
New York, NY
At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering
Added 1 min ago
Principal Associate, Data Scientist - Alternative Data Strategy
Capital One
New York, NY
…the dedicated data domain expert guiding all users on dataset applications. In this role, you will also navigate risk governance for vendor models and build challenger models using new data…
Added 1 min ago
Senior Associate, Data Scientist - Alternative Data Strategy
Capital One
New York, NY
…the dedicated data domain expert guiding all users on dataset applications. In this role, you will also navigate risk governance for vendor models and build challenger models using new data…
Added 1 min ago
Executive Product Solutions Director (Data, AI & GenAI Architecture)
JPMorgan Chase
New York, NY
Architect data platforms and pipelines (data lakes/lakehouses, ETL/ELT, embedding generation, vector database integrations) to support secure, reliable AI applications.
Added 1 min ago
Senior Director, Product Development
MTA
New York, NY
May drive the architecture and deployment of cloud-based infrastructure to support scalable, secure, and efficient software development processes.
Added 1 min ago
Sr. Business Analyst - US Card
Capital One
New York, NY
…Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative…
Added 1 min ago
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Payroll and Operations Administrator
NYU Rory Meyers College of Nursing
New York, NY
- $77,000 USD / year
…to support additional personnel-related processes, like visa applications, terminations and resignations, and effort reporting. Support everyday operations for IHDSC core team and research…

ChenMed

Associate IT Service Desk Technician

Miami, FL, United States

$20.2 - $28.83 HourlyThe posted pay range represents the base hourly rate or base annual full-time salary for this position.

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Job details

Pay: $20.2 - $28.83 HourlyThe posted pay range represents the base hourly rate or base annual full-time salary for this position.
Posting language: English
Posted: Nov 6, 2026

Original job description

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Associate IT Service Desk Technician is responsible for providing support for a wide range of technical issues to enterprise end-users both remotely and face-to-face. The incumbent in this role must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. As an entry level position within the Service Desk team, the Associate IT Service Desk Technician works closely with senior team members in order to implement predefined processes.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

Serves as the first point of contact for customers by phone, email, or notifications from our service management tool.
Provides initial triage work on customer issues: clearly defines the problem, identifies its seriousness, and determines the appropriate response.
Escalates customer issues to appropriate teams as required to resolve the problem.
Handles customer issues, keeping the customer up-to-date with progress and answering any questions they may have.
Repairs, installs, manages and supports personal computer hardware and peripherals.
Follows the Tier 1 process and documentation requirements for all tickets processed.
Provides Tier 1 support for mobile devices such as iPhones and Androids including configuration and email sync.
Installs, repairs and upgrades company-wide applications on workstations, troubleshoots technical support for VPN users (employees in the field or at home), installs and configures printers and scanners.
Educates end users on how to use the company’s software.
Assists all users with questions, complications, and/or problems.
Monitors helpdesk for tickets assigned to the queue and processes based on priority.
Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of computer hardware and major software applications such as Microsoft Office
Knowledge of basic networking concepts
Basic knowledge of General Windows client OS (e.g. Windows 8/10) and OS related troubleshooting
Excellent customer service skills
Good organizational and prioritizing skills
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
Ability and willingness to travel locally, regionally and nationwide up to 10% of the time
Spoken and written fluency in English

EDUCATION AND EXPERIENCE CRITERIA:

High school diploma or equivalent required
BA/BS degree in Information Technology or a related field preferred
A minimum of 1 year of work experience in IT or related field preferred
Entry level IT certifications (A+, Network+, etc.) preferred

PAY RANGE:

$20.2 - $28.83 HourlyThe posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

https://chenmed.makeityoursource.com/helpful-documents

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE

Current Contingent Worker please see job aid HERE to apply

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More about this job

Skills

Documentation
Technical support
VPN
Microsoft Office
Microsoft Windows
Troubleshooting
Customer service
Prioritization
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Computer technology
A+
Network+

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