SPO Supervisor

Overview

The Security Police Officer (SPO) Supervisor serves as a frontline security and law enforcement leader responsible for the direction, coordination, and oversight of security operations personnel assigned to their shift. This position ensures the effective protection of personnel, facilities, critical infrastructure, and government assets while maintaining operational readiness and compliance with applicable laws, regulations, and organizational policies.

Responsibilities

• Lead and supervise Security Police Officers assigned to the shift, ensuring safe, effective, and professional security operations.
• Direct daily activities and ensure personnel understand operational priorities, assignments, special instructions, and organizational expectations.
• Ensure shift operations are conducted in compliance with applicable laws, regulations, policies, post orders, and operational procedures.
• Serve as the primary point of leadership and decision-making for routine and emergency security operations during assigned shifts.
• Evaluate operational conditions and make real-time decisions to address security issues, staffing challenges, and mission requirements.
• Provide coaching, mentoring, guidance, and performance oversight to assigned personnel.
• Monitor employee performance and provide constructive feedback to enhance effectiveness and professional development.
• Participate in personnel actions including performance evaluations, recognition programs, disciplinary actions, training recommendations, and employee development initiatives.
• Ensure officers receive and understand new policies, special instructions, and operational updates.
• Foster a culture of accountability, teamwork, professionalism, and customer service.
• Manage staffing assignments and deployment of personnel to ensure adequate operational coverage.
• Coordinate staffing adjustments to address leave requests, absences, special events, emergency requirements, and operational demands.
• Monitor overtime utilization and workforce scheduling to support operational efficiency.
• Ensure assigned equipment, vehicles, weapons, and operational resources are properly maintained, accounted for, and available for use.
• Respond to and manage security incidents, emergencies, and unusual situations requiring supervisory intervention.
• Serve as the on-scene security leader during incidents and coordinate response efforts until relieved by senior leadership.
• Ensure incidents are properly documented, investigated, and reported.
• Other duties as assigned

Qualifications

Minimum Qualifications:

• High School Diploma or GED required.
• Associate degree in Criminal Justice, Homeland Security, Public Administration, Security Management, or related field preferred.
• Minimum of four (4) years of law enforcement supervisory experience; OR
• Minimum of two (2) years of experience as a NASA Security Police Officer with Federal Magistrate Program (FMP) credentials.
• Demonstrated experience leading personnel, making operational decisions, and managing security or law enforcement activities.
• Must be at least 21 years of age.
• Graduate of a federal, state, local, military, or accredited law enforcement training academy or equivalent security training program.
• Must maintain required law enforcement, arrest authority, and security certifications applicable to the assignment.
• Successfully pass background and drug screening

Preferred Qualifications:

• Prior experience supervising large security or law enforcement teams.
• Experience serving in incident command, emergency management, or operational leadership roles.
• Military leadership or law enforcement management experience.
• Experience supporting critical infrastructure, aerospace, government, or high-security environments.

Knowledge, Skills and Abilities:

• Strong leadership skills with the ability to effectively supervise, motivate, and develop personnel.
• Ability to make sound operational decisions under pressure.
• Experience managing staffing, scheduling, performance, and workforce accountability.
• Ability to resolve conflicts and address personnel issues professionally and effectively.
• Comprehensive knowledge of law enforcement, physical security, emergency response, and protective services operations.
• Knowledge of incident management principles, security procedures, access control, patrol operations, and investigative processes.
• Understanding of federal, state, and local laws as they apply to security and public safety operations.
• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Experience utilizing reporting systems, scheduling platforms, incident management systems, and operational technologies.