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Added 25 mins ago
SA
Senior Forward Deployed Engineer
Sinch America Inc.
Denver, CO
- $155,000 to $186,000 USD / year
…rapidly, integrate it into existing technology stacks, and lead complex technical deployments to measurable outcomes. You are a production software engineer, customer solution architect,…
Added 50 mins ago
GA
Sr Staff Applications Operations Engineer - Engineering Tools Automation & AI Ops
GE Aerospace
Saint Louis, MO
- $131,000 to $174,000 USD / year
+ Drive consistent incident, problem, and change management across pods; lead resolution of high-severity escalations and root cause analysis.
Added 50 mins ago
GA
Sr Staff Applications Operations Engineer - Engineering Tools Automation & AI Ops
GE Aerospace
Kansas City, MO
- $131,000 to $174,000 USD / year
+ Drive consistent incident, problem, and change management across pods; lead resolution of high-severity escalations and root cause analysis.
Added 1 hour ago
EG
Cloud Engineer
Eliassen Group
Raleigh, NC
- $70 to $88 USD / hour
…and Temporal for orchestration, and Azure with Terraform and Python. You will guide responsible adoption of AI and automation, set engineering standards, and collaborate across teams to…
Added 1 hour ago
M
Cloud Solution Architect - AI Apps
Microsoft
BC, CA · AB, CA
- $96,000 to $177,600 CAD / year
…obstacles and adoption challenges. You will work with customers to lead deep technical architecture discussions and engage with senior customer executives, enterprise architects, platform…
Added 1 hour ago
M
Principal Design Verification Engineer
Microsoft
NC · TX · Raleigh, NC · Austin, TX · Raleigh · Austin
- $142,800 to $304,200 USD / year
Own or lead functional or performance verification of one or more aspects of Fabric Top subsystem integration, including coherency, traffic flows to and from memory and PCIe/CXL endpoints,…
Added 1 hour ago
Software Engineer, Level 2
Avalore, LLC
Annapolis Junction, MD
Serve as team lead at the level appropriate to the software development process being used on any particular project
Added 1 hour ago
Software Engineer, Level 3
Avalore, LLC
Annapolis Junction, MD
Serve as team lead at the level appropriate to the software development process being used on any particular project
Added 1 hour ago
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Principal Software Engineer-M365
Microsoft
WA · CA · Redmond, WA · Mountain View, CA · Redmond · Mountain View
- $142,800 to $304,200 USD / year
As a technical leader on the team, you will drive the design and evolution of key parts of the authentication platform, lead complex cross-team initiatives from design through production,…
Added 1 hour ago
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Principal Software Engineer
Microsoft
United States
- $142,800 to $304,200 USD / year
The Azure Event Grid engineering team is seeking a talented and highly motivated Principal Software Engineer to lead the design and implementation of the next generation of PubSub…
Added 1 hour ago
M
Senior Software Engineer
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
…builds the cloud platform, engineering infrastructure, and developer systems that enable teams to develop, deploy, and operate AI services at scale. You will help create foundational…
Added 1 hour ago
M
Senior Software Engineering
Microsoft
United States
- $119,800 to $261,000 USD / year
Lead technical workstreams by aligning stakeholders, breaking down ambiguous problems, and driving execution through to delivery.
Added 1 hour ago
M
Senior AI Engineer
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
Architect, prototype, and lead the iteration on AI agent experiences that reimagine domain-specific workflows across Copilot in Office and Copilot Cowork, rapidly validating feasibility,…
Added 1 hour ago
M
Senior Director, Engineering Leader
Microsoft
WA · CA · Redmond, WA · Mountain View, CA · Redmond · Mountain View
- $142,800 to $304,200 USD / year
We are seeking a Senior Director of Engineering to lead the engineering platforms behind CSS and CSU. This leader will own the end-to-end engineering strategy, organizational health,…
Added 1 hour ago
M
Principal Software Engineering Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
We are looking for an experienced Principal Software Engineer Manager to lead Email Semantic Indexing that support Outlook search and Microsoft 365 Copilot, integrating Responsible AI…
Added 1 hour ago
Digital & IT Senior Analyst - Full Stack Developer
PARKER HANNIFIN CORPORATION
Cleveland, OH
…Parker's purpose of enabling engineering breakthroughs that lead to a better tomorrow. We believe that our team members are our key assets and that a diverse workforce is a driving force to…
Added 1 hour ago
Senior Software Engineer, DevOps
Atria Health and Research Institute
NY · New York, NY
Reducing operational toil and raising the bar on developer productivity across engineering
Added 1 hour ago
Senior Software Engineer, DevOps
Atria Health and Research Institute
Remote, United States
Reducing operational toil and raising the bar on developer productivity across engineering
Added 1 hour ago
Software Engineer, DevOps
Atria Health and Research Institute
NY · New York, NY
You'll work alongside the Tech Lead and other DevOps engineers to improve and maintain infrastructure-as-code, improve our build and release process, and strengthen our monitoring and…
Added 1 hour ago
Software Engineer, DevOps
Atria Health and Research Institute
Remote, United States
You'll work alongside the Tech Lead and other DevOps engineers to improve and maintain infrastructure-as-code, improve our build and release process, and strengthen our monitoring and…
Added 1 hour ago
Senior AI Engineer
Atria Health and Research Institute
Remote, United States
Lead development of structured information extraction pipelines from clinical documents, including automated verification systems and human-in-the-loop gates, where necessary.
Added 1 hour ago
Senior AI Scientist
Atria Health and Research Institute
Remote, United States
Lead fine-tuning and post-training work: SFT, LoRA/QLoRA and other PEFT methods, DPO and related preference-tuning approaches, RLHF/RLAIF where appropriate, continued pre-training, and…
Added 2 hours ago
A&
Cloud Architect
Astor & Sanders
Remote, United States
- $130,000 to $155,000 USD / year
Systems Integration & Developer (SID) is an award-winning IT solutions provider headquartered in Rockville, MD seeking a Cloud Architect. This is a full-time and hybrid position.
Added 2 hours ago
EG
Cloud Engineer
Eliassen Group
Montpelier, VT
- $70 to $88 USD / hour
…and Temporal for orchestration, and Azure with Terraform and Python. You will guide responsible adoption of AI and automation, set engineering standards, and collaborate across teams to…
Added 2 hours ago
Senior Manager, Statistical Programming - Job ID: 2068
Ascendis Pharma
Remote, United States
The successful candidate will serve as the Statistical Programming Lead for one or more clinical trials, taking responsibility for all programming deliverables from study start through…

Chenega Corporation

Senior Operations Lead

UNAVAILABLE, VA, United States

USD $175,000.00/Yr.

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Job details

Pay: USD $175,000.00/Yr.
Apply by: Nov 2, 2027
Experience: 5+ years of hands-on experience in Linux systems administration, cloud operations, Site Reliability Engineering (SRE), or Kubernetes administration.
Posting language: English
Posted: Nov 2, 2026

Original job description

Summary

Senior Operations Lead

Tysons Corner, VA

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

Astraeus Operations (AO) is an SBA-certified 8(a) Small Disadvantaged Business (SBD) subsidiary of the Chenega Corporation, an Alaska Native Corporation (ANC). We are a small business with large business capabilities due to our shared-services Program Management Office (PMO) structure. Through our ISO 9001:2015 certification, we can accomplish the full range of contract services including financial, human capital, recruiting, procurement, security, and technical resources to achieve contract mission requirements. As a result, our ‘small business – big capability’ dynamic benefits our clients through consistent communications and straight-lined workflows, ensuring our accountability to our clients for successful mission fulfillment. In plain terms, our clients gain a team that’s on the same page to achieve and support the client’s mission. We vigorously respond to clients’ requests without additional costs, delays, or inefficiencies that are often experienced with larger, more cumbersome organizations. AO is eligible for sole source, direct awards up to $100M for DOD and up to $25M for other federal agencies, without J&A. Astraeus is the easy button for a client wishing to take advantage of the rapid, agile, and flexible sole source procurement option. Combined with the shared PMO services, Astraeus offers highly competitive labor rates to fulfill day-to-day contract operations.

The Senior Operations Lead provides on-site technical floor leadership for Google Public Sector’s USG2 Intelligence Community sovereign and classified cloud operations, initially supporting Google Distributed Cloud (GDC) Air-Gapped and expanding to additional sovereign and air-gapped products. As the on-floor subject matter expert, the Lead guides Customer Support Specialists and Systems Engineers, pre-screens Google engineering consults, oversees queue health and shift quality, and drives runbook and alert improvements. The role provides core weekday leadership within a 24/7/365 operation, reviews off-hours consults, and coordinates with Google engineering, PMO, and TAM teams to sustain secure, responsive service.

Responsibilities

Lead USG2 floor operations during core weekday hours; provide technical guidance and coaching to Customer Support Specialists and Systems Engineers.
Pre-screen engineering consults and escalations during core hours; review 100% of off-hours consults on the next business day.
Oversee queue health, shift Queue Manager coverage, and response/follow-up compliance, including 15-minute critical P0/P1 FMR, 2-hour P2 FMR (24/7), and 4-hour P3/P4 FMR (business hours).
Conduct daily operational quality reviews, address work-item flags, support personnel performance management and coaching based on quality and SLA metrics, and drive corrective actions across case management, runbooks, alerts, and handoffs.
Maintain tiered runbooks and coordinate documentation updates and reproducible bugs with Google engineering.
Track the weekly Top-10 noisy alerts and drive tuning or suppression recommendations.
Ensure complete shift handoffs, warm handovers for active P1s, and prompt acceptance of incoming cases.
Review customer communications for required approval and coordinate operational priorities and deliverables with Google engineering, PMO, and TAM teams.
Lead adoption of new sovereign or classified products into health checks, runbooks, and reporting while preserving team role boundaries.
Support continuous coverage and COOP readiness; ensure 15-minute responses to urgent Google inquiries and relay customer meeting takeaways within 1 hour.
Coordinate weekly reporting on service compliance, runbooks, alerts, quality trends, and staffing; support government accreditation and COOP exercises.
Other duties as assigned.

Qualifications

5+ years of hands-on experience in Linux systems administration, cloud operations, Site Reliability Engineering (SRE), or Kubernetes administration.
Experience with monitoring and logging tools such as Grafana and Prometheus and ticketing systems such as ServiceNow.
Practical scripting ability in Bash or Python and proficiency updating technical documentation and runbooks in Markdown.
Possess and maintain an active DoD 8140/IAT Level II qualifying certification.
Successfully complete Google’s extended workforce onboarding and badging process and maintain applicable government-contract compliance, including mandatory security and cyber training.
Active TS clearance with SCI eligibility.
Successfully pass background and drug screening.

Preferred Qualifications:

Bachelor’s degree in a technical field or equivalent military/industry experience.
Prior experience operating in classified SCIF environments or handling sensitive or classified data.
Prior experience supporting Google Cloud or Google Distributed Cloud (GDC).
Certified Kubernetes Administrator (CKA), Red Hat Certified System Administrator (RHCSA), or Google Cloud Associate Cloud Engineer certification.

Knowledge, Skills and Abilities:

Strong command-line proficiency with Linux and Kubernetes (kubectl), including troubleshooting pods, nodes, networking, certificates, and role-based access control (RBAC) permissions.
Strong knowledge of Linux, Kubernetes, cloud infrastructure, networking, and air-gapped operations.
Ability to guide troubleshooting and assess diagnostic evidence for escalation.
Sound judgment in runbook execution risks, review requirements, and service restoration.
Ability to maintain documentation and improve runbooks, alert quality, and operations.
Strong organization and queue management to sustain service targets and shift continuity.
Clear communication and coordination across customer support, systems engineering, and Google teams.
Ability to safeguard classified information and enforce security and data-handling requirements.
Ability to coach teams and use work-item reviews and operational metrics to improve service quality.
Ability to lead product adoption and support weekday floor leadership, off-hours reviews, and COOP readiness.

How you’ll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

Benefits

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you.

Chenega MIOS’s culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega’s impact on the world. Chenega MIOS News- https://chenegamios.com/news/

Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - www.chenegamios.com Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm LinkedIn - https://www.linkedin.com/company/1472684/ Facebook - https://www.facebook.com/chenegamios/

#Astraeus Operations

Estimated Salary/Wage

USD $175,000.00/Yr. Up to USD $180,000.00/Yr.

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More about this job

Skills

ISO 9001
Coaching
Customer service
Regulatory compliance
Performance management
Case management
Documentation
Reporting
Linux
System administration
Kubernetes
Grafana
Prometheus
ServiceNow
Bash
Python
Onboarding
Google Cloud
Troubleshooting
Communication skills
Leadership

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