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Added 19 hours ago
Systems Engineer - Electronic Security Systems
Chenega Corporation
Falls Church, VA
Added 19 hours ago
C-sUAS Systems Engineer
Chenega Corporation
Arlington, VA
Added 19 hours ago
Policy Analyst III
Chenega Corporation
Atlanta, GA
Added 19 hours ago
IT Project Manager – Active Directory / Entra ID Migration
Chenega Corporation
UNAVAILABLE, CO
Added 19 hours ago
Physician
Chenega Corporation
Charlotte, NC
Added 19 hours ago
Physician
Chenega Corporation
Portland, OR
Added 1 day ago
ServiceNow Developer (AI & Intelligent Automation Focus)
Chenega Corporation
Saint Louis, MO
Added 1 day ago
C3BM Principal Systems Engineer
Chenega Corporation
Huntsville, AL
Added 1 day ago
C3BM Principal Systems Engineer - Advanced Technologies
Chenega Corporation
Huntsville, AL
Added 1 day ago
Principal Engineer
Chenega Corporation
Huntsville, AL
Added 1 day ago
Access Control
Chenega Corporation
Huntsville, AL
Added 1 day ago
Contract Specialist I
Chenega Corporation
Albuquerque, NM
Added 1 day ago
Engineering Operations Lead
Chenega Corporation
Huntsville, AL
Added 1 day ago
C-sUAS Operations & Integration Specialist
Chenega Corporation
Arlington, VA
Added 1 day ago
Intermediate Information Security Specialist
Chenega Corporation
Arlington, VA
Added 1 day ago
CC
IT Helpdesk Technician II – Service Center
Chenega Corporation
Washington
- $23.18 to $26.44 USD / hour
Added 1 day ago
Sourcing Recruiter - Skillbridge Intern
Chenega Corporation
UNAVAILABLE, VA
Added 2 days ago
Biology/Public Health Surveillance AI Specialist
Chenega Corporation
UNAVAILABLE, GA
Added 2 days ago
Physician
Chenega Corporation
Columbus, OH
Added 2 days ago
AI Evaluation Specialist
Chenega Corporation
UNAVAILABLE, GA
Added 2 days ago
Victim Notification Administrative Analyst
Chenega Corporation
Washington
Added 2 days ago
Access Control
Chenega Corporation
Fort Eisenhower, GA
Added 2 days ago
Escort Support Personnel Assistant
Chenega Corporation
Fort Worth, TX
Added 2 days ago
Messaging Specialist-Intermediate
Chenega Corporation
UNAVAILABLE, NM
Added 2 days ago
CC
Medical Support Assistant
Chenega Corporation
Pawnee, OK
- $18.71 USD / hour

Closed listing

Chenega Corporation

Remote Customer Service Representative

UNAVAILABLE, NM, United States

$20 to $23 USD / hour

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $20 to $23 USD / hour
Closing date: Nov 2, 2027
Posting language: English
Posted: Nov 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Summary

Come join a company that strives for Extraordinary People and Exceptional Performance! Chenega Professional & Technical Services, LLC, a Chenega Professional Services’ company, is looking for a Call Center Customer Service Representative. The Customer Service Representative will be in the frontlines facilitating our military populations’ health care needs by providing outstanding customer service in a fast-paced contact center. You will respond to inbound calls, chat, email or other written correspondence regarding enrollment, claims, referrals and authorizations and appointments. Combine your passion for our military community with your proven customer service skills in this mission to serve those who serve.

Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employee’s knowledge, critical thinking, innovative solutions for our clients.

Responsibilities

Accurately and professionally answer health care inquiries and provide resolutions to TRICARE beneficiaries & providers over the phone, chat, email or other written correspondence.
Effectively and professionally answer customer inquiries by taking ownership of issues, utilizing sound judgement and the tools at your disposal to resolve customer issues on the initial contact.
Meet department productivity and performance metrics to include consistent and regular attendance. Adhere to published schedule, prioritize workload to answer incoming calls and maintain consistent attendance.
Document customer interactions and cases in a customer relationship management (CRM) system.
Participates in continuous training and become fully proficient in resolving all customer inquiries.
Other duties as assigned.

Qualifications

A High School Diploma and a minimum of (2) years of customer service experience.
Technology literate and experienced in navigating multiple screens or web browsers at one time and proven ability to work independently in a remote work environment.
Ability to cover any work schedule between the hours of 8AM CT- 6PM HT.
A private and secure workspace and workstation with high-speed internet is required.
Contact center with chat messaging, TRICARE customer service and military connectedness experience preferred.

Teleworking Permitted?

Yes Teleworking Details

Full Remote - Must have access to high speed internet Estimated Salary/Wage

USD $20.00/Hr. Up to USD $23.00/Hr.

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