Jobs in the United States

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Sorority Head Chef - University of Kentucky (Epsilon)
Alpha Gamma Delta Property Management, LLC
Lexington, KY
Must possess a valid driver's license
Added 1 min ago
Senior Supplier Quality Engineer - Brooklyn Park, MN
MED Medtronic Inc
Brooklyn Park, MN
This Senior Supplier Quality Engineer position is based at Medtronic’s Brooklyn Park, Minnesota site and requires onsite work five days per week
Added 4 mins ago
Manufacturing Engineer II
Lockwood Industries, LLC dba Fralock
Poway, CA
The Manufacturing Engineer is responsible for developing, improving, implementing, and sustaining manufacturing processes for soft machining operations for advanced ceramic products at the…
Added 4 mins ago
Associate Mechanical Systems Engineer
University of Dayton
Dayton, OH
UDRI is seeking an entry or mid-level mechanical or aerospace engineer to support our mechanical systems research projects. The candidate will be principally involved with highly detailed…
Added 5 mins ago
Data & AI Engineer
City of Bryan
TX
Handles sensitive and confidential data, including Criminal Justice Information Services (CJIS) and customer data, in accordance with City, state, and federal requirements.
Added 7 mins ago
Senior Performance Modeling Engineer, AI Inference Deployments
Positron AI
Remote, United States
As a Senior Performance Modeling Engineer, you will own the tools that tell customers how a model will run on Positron hardware at scale: how many chips it needs, what throughput and…
Added 8 mins ago
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Hvac Technician
Aerotek
Wauwatosa, WI
- $75,000 USD / year
Job Title: HVAC Technician / Building EngineerJob DescriptionThis role is a hands-on Building Engineer position with a strong focus on industrial and commercial HVAC systems in an…
Added 8 mins ago
IC
Senior Field Engineer - Structured Cabling
IES Communications
Tempe, AZ
- Up to $52 USD / hour
FULL TIME TRAVEL! Position Summary The Senior Field Engineer - Structured Cabling is responsible for leading the installation, testing, troubleshooting, and commissioning of structured…
Added 8 mins ago
Data Center Operations Engineer
Los Angeles, CA
At Leaseweb, everyone plays a role in delivering exceptional customer satisfaction. Our Data Center Operations Engineers are directly involved in the daily management, deployment, and…
Added 8 mins ago
Applications Engineer II
Third Wave Systems
Eden Prairie, MN
The Applications Engineer is responsible for supporting customers throughout their journey with Third Wave Systems (TWS) solutions, from initial software evaluations through implementation,…
Added 8 mins ago
Senior Manager, Software Development Engineering
CVS Health
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This role requires a talented engineer who is versatile and creative. One who can not only lead and influence groups of teams, but be an integral part of a small tight team that will build…
Added 9 mins ago
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Quantum Computer Service Manager - 1132
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US Brooklyn Park, MN · US Broomfield, CO
- $174,000 to $233,000 USD / year
YOU MUST HAVE:
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Video Conferencing Support Engineer
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Our client, [Industry Descriptor] is seeking a Video Conferencing Support Engineer to join their team. As a Video Conferencing Support Engineer, you will be part of the [Department Name]…
Added 11 mins ago
Systems Reliability Engineer
Chef Robotics
United States
We're hiring a Systems Reliability Engineer to serve as a vital link between our customers and our engineering teams. In this role, you’ll work in the office, communicating with customers’…
Added 11 mins ago
AI Engineer, Ecosystem
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Senior Applications Engineer
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Mechanical Design Engineer
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Principal / Senior Principal Systems Engineer - Ground Control Systems
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Chef Robotics

Systems Reliability Engineer

United States

Apply on jobs.gem.com About employer

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Job details

Experience: Minimum 3+ years' experience in a customer-facing role in applications engineering, deployment, solutions engineering, or similar roles
Posting language: English
Posted: Nov 13, 2026

Original job description

Chef Robotics is the market leader in physical AI for the food industry - deploying AI-powered robots that solve one of the country's largest, most urgent labor shortages. Our fleet has produced over 120 million real meals across a dozen customer facilities in North America and Europe, for customers like Amy’s Kitchen, gategroup, and CookUnity , and every one of those meals trains our AI further. Backed by leading investors, we've proven the hardest part in robotics - real-world deployment at scale - and now we're looking for people who want to build what comes after. About the Role We're hiring a Systems Reliability Engineer to serve as a vital link between our customers and our engineering teams. In this role, you’ll work in the office, communicating with customers’ operations teams to understand issues on site, triage incoming tickets with relevant data, investigate to determine a fix, and deploy fixes or mitigations. When help is needed, you will lead escalations to Engineering. Additionally, you'll be in the field to execute repairs, deploy fixes, ensure resolution, and ensure customer satisfaction. You will also partner with our sales team to improve existing performance and develop and test new tasks for the robot, leading to expansion at existing customers. This is an opportunity to use your deep technical expertise and passion for robotics while having a direct impact on Continuous Improvement and Chef's revenue stream. In this role, you’ll be responsible for managing one of the core drivers of the company’s success: our relationships with our customers. If you’re excited about working in a customer-facing role on hard technical problems and you thrive in the fast-paced, dynamic environment of an early-stage startup, we’d love to hear from you. Please note that this is a customer-facing role where you’ll be deployed at our customers’ facilities at least 50% and up to 75% of the time What You'll Do Act as the face of Chef Robotics in the field, leading the in-field deployment and support of Chef’s robotic systems at customer sites Investigate customer issues, triage incoming tickets with relevant data, investigate to determine a fix, and deploy fixes or mitigations Collaborate with Chef’s Forward Deployed Engineering and R&D team to prioritize and resolve production-blocking issues Execute field break/fix hardware repairs and deploy and test new software Work with Chef’s Customer Success team to improve existing performance and to develop and test new tasks for the robot Serve as a touchpoint for the customer to ensure they have a great experience with our team and our product Willingness to be hands-on with in-system break/fix Prepare and develop technical presentations to explain our company's products or services to customers

Qualifications

BS, MS, in Computer Science, Robotics, Electrical Engineering, Mechanical Engineering, or a related field Minimum 3+ years' experience in a customer-facing role in applications engineering, deployment, solutions engineering, or similar roles Prior experience in two or more of the following areas: machine learning, motion planning, robotics, computer vision, or control Prior experience with at least one of the following areas: product engineering, applications engineering, solutions engineering, sales engineering, forward deployed engineering Prior experience in API integrations for Support tooling development Demonstrated track record of shipping products quickly and efficiently Able to work independently and with minimal supervision Ability to travel at least 75% of your time is required Must be available to work a flexible schedule to support customers, including some weekends, nights, and on-call hours Familiar with Linux/Unix and/or Robot Operating System (ROS); Python or Linux experience is a plus Strong communication and project management skills to recognize, communicate, and properly document product issues, complaints, and improvements

Apply on jobs.gem.com About employer

More about this job

Skills

Sales
Robotics
Presentation skills
Computer science
Electrical engineering
Mechanical engineering
Machine learning
Work independently
Linux
UNIX
Python
Communication skills
Project management

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Work requirements

Jobs in the United States