Office Assistant

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2630075 Cheetah Electric is a small, tight-knit electrical contracting team serving Moscow, Pullman, and the Palouse. This role is built around wherever we need you most on a given day answering inbound calls and backing up our dispatcher, keeping the books covered alongside our bookkeeper (real, hands-on QuickBooks experience required), and pitching in on marketing, customer service, and admin for the owner. Because we\'re small and still growing, you\'ll get visibility most office roles don\'t offer: direct contact with ownership, a hand in how we show up in the community, a real say as we improve how we do things, and room to grow cross-trained across the board as you prove yourself. What You\'ll Do - Answer inbound calls and serve as a trained backup for our dispatcher scheduling and coordinating appointments, job sequencing, and technician availability when they\'re out or slammed. - Make outbound calls following up on estimates and past customers to help keep the schedule full and bring in additional work when things are slow. - Deliver the same friendly, no-surprises customer service Cheetah Electric is known for, on the phone and in person. - Back up our bookkeeper on day-to-day QuickBooks entries invoicing, payables/receivables, deposits working closely together in a two-person system that keeps our books clean, transparent, and easy to trust. - Assist with our marketing social media posts, photos, customer stories, and mailers. - Support the owner with day-to-day administrative tasks calendar, correspondence, filing, vendor follow-up, and occasional help with recruiting (posting openings, screening applicants, scheduling interviews). - Represent Cheetah Electric in person at community events and fair booths a handful of evenings or weekends a year, scheduled well in advance. What You Bring - Real, hands-on QuickBooks experience this role isn\'t the place to learn it from scratch. - Comfortable in Excel and Word; Canva or similar design experience is a plus. - 12 years in an office, administrative, or bookkeeping-support role. - Genuinely organized the kind of person who has a system and actually uses it. - Friendly and even-keeled on the phone and in person comfortable with both inbound and outbound calls, and not rattled by a hectic day or a frustrated customer. - Comfortable with variety your day might include invoices, a customer call, and a social media post, in order of priority. You can shift gears quickly for something urgent, then pick back up right where you left off. - Comfortable with change new tools and better ways of doing things don\'t throw you off, and you\'re as likely to suggest an improvement as to quietly go along with the old way. - Looking for a genuinely varied role, not bookkeeping-only this position isn\'t going to split into separate jobs down the road, and we\'re looking for someone who wants that mix. Why Cheetah Electric - A planned onboarding experience you\'ll start on phones and dispatch support, then cross-train into bookkeeping backup and the rest as you\'re ready, so you\'re not dropped into all of it on day one. - A small team where your work is seen directly by ownership, with real input into how things get done as we grow. - Full medical, dental, and vision benefits. - One week of PTO plus paid holidays. - We review applications on a rolling basis and follow up directly with strong candidates by phone or email no automated black hole.