Jobs in the United States

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Apprenticeship Program Coordinator
Walker White Mechanical
Columbia, SC
Walker White Mechanical is seeking an Apprenticeship Program Coordinator to lead and expand our workforce development initiatives while supporting the next generation of skilled trades…
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Nebraska/Iowa Resources Business Group Manager
HDR
Omaha, NE · Des Moines, IA · Ames, IA · Davenport, IA · Cedar Rapids, IA · Lincoln, NE
At HDR, our employee‑ownership model shapes everything we do, including how we support and care for our people. Our diverse service lines, including Water, Architecture, Building…
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Nebraska/Iowa Professional Services Manager
HDR
Omaha, NE · Des Moines, IA · Ames, IA · Davenport, IA · Cedar Rapids, IA · Lincoln, NE
At HDR, our employee‑ownership model shapes everything we do, including how we support and care for our people. Our diverse service lines, including Water, Architecture, Building…
Added just now
Office Principal
HDR
Omaha, NE
At HDR, our employee‑ownership model shapes everything we do, including how we support and care for our people. Our diverse service lines, including Water, Architecture, Building…
Added 1 min ago
Senior Product Manager - Pumps
Banjo Corporation
Crawfordsville, IN
The Product Manager acts as the general manager of the product portfolio, driving alignment across Sales, Engineering, Operations, Supply Chain, and Marketing to develop differentiated…
Added 1 min ago
Product Manager - Fittings
Banjo Corporation
Crawfordsville, IN
Working closely with Engineering, Sales, Marketing, Operations, and Product Leadership, the Product Manager supports product strategy, new product development, portfolio optimization, and…
Added 1 min ago
Product Manager - Control Products
KZ Valve LLC
Greenwood, NE
As part of IDEX, we combine the agility of entrepreneurial businesses with the resources and operating discipline of a global industrial organization. We are looking for a Product Manager…
Added 1 min ago
Manager, Corporate Communications
IDEX Service Corp.
Northbrook, IL
With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we…
Added 1 min ago
MA
Regional Campus Manager - Walker's Square
Milwaukee Area Technical College
Milwaukee, WI
- $77,105 to $104,059 USD / year
Training and Development: Assists and collaborates in supervising, training, and evaluating staff. Works closely with each horizontal matrix leader to hire, train, lead, mentor and motivate…
Added 2 mins ago
Quality Assurance Associate
AstraZeneca Pharmaceuticals LP Company
Santa Monica Colorado Avenue, CA
Provide quality assurance support across technical operations functions (i.e. Manufacturing, Facilities & Engineering, Supply Chain, Quality Control, Analytical Development, Product…
Added 2 mins ago
Staff Administrative Assistant 2
Haley & Aldrich, Inc.
Boston, MA
…level of proficiency in proofreading/copy editing of documents and other support activities. We are a progressive company with many different service areas focused on technical innovation…
Added 3 mins ago
Associate Veterinarian - Hoffman Animal Hospital
VetEvolve
Annapolis, MD
The primary purpose and function of the Associate Veterinarian is to provide the highest quality of veterinary care and exceptional client service. The Associate Veterinarian advocates for…
Added 3 mins ago
Workflow & Reporting Manager
Alteva RCM
Las Vegas, NV
The Workflow & Reporting Manager serves as the operational and analytical leader of the Advocacy department. This role owns workflow performance visibility, the department’s reporting and…
Added 3 mins ago
MH
Marketing Manager, Enterprise
McGraw Hill LLC.
UNAVAILABLE
- $80,000 to $107,000 USD / year
McGraw Hill Higher Education is seeking a Marketing Manager to help plan and execute campaigns and field marketing programs for our enterprise solutions and services.
Added 4 mins ago
ST
Program Aide
Save the Children 2022
Ripley, TN
- From $15 USD / hour
Program Aides are generalists, responsible for providing educational, relational and social experiences for infants, toddlers and/or preschool-aged children to foster growth and development…
Added 4 mins ago
Nebraska/Iowa Resources Business Group Manager
HDR
Omaha, NE · Des Moines, IA · Ames, IA · Davenport, IA · Cedar Rapids, IA · Lincoln, NE
At HDR, our employee‑ownership model shapes everything we do, including how we support and care for our people. Our diverse service lines, including Water, Architecture, Building…
Added 4 mins ago
Nebraska/Iowa Professional Services Manager
HDR
Omaha, NE · Des Moines, IA · Ames, IA · Davenport, IA · Cedar Rapids, IA · Lincoln, NE
At HDR, our employee‑ownership model shapes everything we do, including how we support and care for our people. Our diverse service lines, including Water, Architecture, Building…
Added 4 mins ago
Office Principal
HDR
Omaha, NE
At HDR, our employee‑ownership model shapes everything we do, including how we support and care for our people. Our diverse service lines, including Water, Architecture, Building…
Added 5 mins ago
Supervisor - Coaching to Complete
Sinclair Community College
Dayton, OH
With direction from the Manager of the Tutoring and Learning Center, the Supervisor for Coaching to Complete will focus on the expansion, implementation, and assessment of this program.…
Added 6 mins ago
R
Engineer VII - Senior Project Manager
RailPros
Chicago, IL
- $140,000 to $170,000 USD / year
RailPros has an immediate need of a Senior Civil Project Manager to join our outstanding team of engineering professionals. We are looking for a senior civil project manager with…
Added 7 mins ago
Veterinary Assistant
Bernalillo County
Albuquerque, NM
…high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility,…
Added 7 mins ago
Real Estate Manager
Bernalillo County
Albuquerque, NM
…high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility,…
Added 7 mins ago
Center Aid
Dubois Pike Warrick EOC Inc, d/b/a Tri-Cap
Jasper, IN
Responsible for providing assistance with all center operations, including classroom assistance, cleaning, meal distribution and special projects.
Added 9 mins ago
SC
Maintenance & Engineering Manager
Shell C&T US LP
IN
- $149,000 to $223,000 USD / year
Shell is looking for an experienced Maintenance & Engineering Manager to join our Michigan City team and play a key leadership role in driving operational excellence across the site.
Added 9 mins ago
O&M Field Operations Manager
QE Solar
Remote, United States
QE Solar is seeking a results-driven Field Operations Manager to lead and support field operations across our distributed generation (DG) solar portfolio. This individual will oversee field…

Checkr

Operations Process Design Specialist

Nashville, TN, United States

$64,000 - $80,000 USD

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Job details

Pay: $64,000 - $80,000 USD
Experience: 3+ years of experience in process improvement, business process design, or operations analysis, ideally within a support or operations environment
Posting language: English
Posted: Nov 3, 2026

Original job description

About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash, and Anthropic.

We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.

About Checkr

Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr's innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable.

We're a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.

About the Role

As Process Design Specialist, you'll assess how our operations processes work today and identify where they break down or fall short, using established process mapping methods to help design what should replace them. That includes taking customer experiences and turning them into concrete, standardized improvements to our support flows, with support from your manager and senior team members on the larger or more ambiguous calls.

Our ideal candidate is a systems thinker who can look at a process end to end and pinpoint where it breaks down or stops scaling. You bring structure to ambiguity: you can take that understanding and help design something better, not just a cleaner version of the same process. You document what you find clearly, whether that's a process map, an SOP, or a runbook, and you know how to use current tools, including AI, to speed up discovery and documentation without cutting corners on rigor.

We're not just documenting today's process - we're designing for a future where agents handle more of the execution. You'll help define where automation can run end to end and where a human-in-the-loop checkpoint is still required, setting the standard so our processes scale without losing rigor or compliance.

This role reports to the Senior Manager, Operations Knowledge Systems & Process Design, and joins a growing team of knowledge and process specialists. It will require periodic travel (<10%) to connect with teams across Checkr's San Francisco, Denver, and Santiago offices.

What You'll Do:

Assess existing operations and support processes using established methodologies to identify gaps, redundancies, and inefficiencies, and baseline current performance using existing operational data (volume, handle time, TAT) to size the problem before recommending a change.
Translate customer experiences into mapped, actionable improvements to support flows
Map current-state and future-state processes using standard methodologies (process flows, swimlane diagrams, RACI) to produce clear, actionable documentation, with an understanding of FCRA-regulated workflows
Support the team's intake process for new process improvement requests, so operations teams know exactly what to submit
Facilitate working sessions with subject matter experts to capture tribal knowledge and convert it into documented, repeatable processes
Partner with Quality & Training, Operations Insights, and Program Management teams to translate process maps into standardized SOPs, runbooks, and playbooks
Identify opportunities to apply automation and AI-assisted workflows to reduce manual, repetitive steps in existing support processes
Track process improvement initiatives from assessment through adoption, escalating risks and blockers as needed
Measure process changes against the pre-change baseline and report whether the change moved the metric, flagging when a fix hasn't solved the underlying problem
Collaborate cross-functionally to support adoption of new or updated processes, so they don't just get documented and shelved

What You Bring

3+ years of experience in process improvement, business process design, or operations analysis, ideally within a support or operations environment
Hands-on experience with process mapping methodologies (process flow diagrams, swimlane diagrams, RACI matrices)
Experience assessing a current-state process using structured methodologies and identifying where it's breaking down
Experience translating unstructured or tribal knowledge into clear, standardized documentation such as SOPs, runbooks, and intake forms
Comfort working within support and knowledge systems (e.g., Zendesk, Salesforce, Confluence, or similar)
Familiarity using AI tools to accelerate process documentation, gap analysis, or workflow audits, with the judgment to know where human review still matters
Strong facilitation skills, with experience running working sessions to gather requirements from cross-functional stakeholders
Excellent written communication skills; able to produce process documentation that's clear to both technical and non-technical audiences
Experience quantifying a process's cost in time, volume, or rework before and after a change, using data from existing dashboards and reports; strong in spreadsheets, including pivot tables and lookups (SQL not required)
Experience defining and tracking success metrics for a process change, and knowing when a metric improved but the underlying problem didn't
Preferred: experience improving support operations workflows in a high-volume, customer-facing environment
Preferred: Lean Six Sigma, BPM certification, or equivalent formal process improvement training
An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

Pay Transparency Disclosure

We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website.

On-target Earnings OR Base Salary range (Nashville, TN)

$64,000 - $80,000 USD

What We Offer

A fast-paced and collaborative environment
Learning and development allowance
Competitive cash and equity compensation, and opportunity for advancement
100% medical, dental, and vision coverage
Up to $25K reimbursement for fertility, adoption, and parental planning services
Flexible PTO policy
Monthly wellness stipend

At Checkr, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile. Individuals are expected to work from the office 3+ days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.

Equal Employment Opportunities at Checkr Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.

Applicant Privacy Policy If you are a California resident or are located in Alberta or British Columbia, our Applicant Privacy Policy applies to our collection and processing of your personal information when you apply for a role with us or otherwise participate in our recruitment process.

For applicants in Massachusetts: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g., name@checkr.com or name@ext.checkr.com).

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