Jobs in the United States

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Added 8 days ago
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Technical Program Manager
PointClickCare
Remote, United States
- $153,900 to $171,000 USD / year
At PointClickCare, Technical Program Managers are strategic enablers of product outcomes, connecting strategy, delivery, and learning across our product and engineering ecosystem. You’ll…
Added 8 days ago
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COACH - JV BASEBALL (ONE OR MORE) @ FERRIS HIGH SCHOOL, CL TEMP.
Spokane Public Schools
Spokane, WA
- $27 USD / month
…increase retirement savings such as the DRS Deferred Compensation Program or by participating in a 403(b)-retirement plan through the district’s plan manager,…
Added 8 days ago
Maintenance Superintendent 2nd Shift Liberty
Shenandoah Valley Organic, LLC
Harrisonburg, VA
Must have 20/20 corrected vision and color vision
Added 8 days ago
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Library Specialist I (LaPorte Branch Library)
Harris County
La Porte, TX
- $20 USD / hour
…Enhanced+ Library Cards, and its Mobile Outreach Librarian…
Added 8 days ago
FB
Therapist/Clinician - Day Treatment
Focus Behavioral Health
Drexel, NC
- $55,000 to $70,000 USD / year
Must have input from direct supervisor and approval from Human Resources Director for any new hires
Added 8 days ago
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Assistant Men's & Women's Golf Coach (part time)
Arcadia University
Glenside, PA
- Part-time
Valid driver's license required
Added 8 days ago
IT Administrator
Integrated Production Systems, Inc
ARLINGTON, TX
…supporting IPS's CMMC Level 2 / NIST SP 800-171 compliance program. The IT Administrator is the first point of contact for IPS employees, owns ticket resolution and escalation, and tracks…
Added 8 days ago
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Substitute Program Leader
Think Together
San Jacinto, CA
- $20.5 USD / hour
Program Leaders must have a genuine interest in the growth, development, and provision of a safe and nurturing environment for the students they teach · Must have the ability to utilize various digital learning platforms
Added 8 days ago
Financial Advisor Trainee-Mount Pleasant, SC
Raymond James & Associates, Inc.
Mount Pleasant, SC
Through distance learning, apprenticeship and training at the firm’s international headquarters, the Advisor Mastery Program (AMP) offers a comprehensive education for the next generation…
Added 8 days ago
Digital Content Creation Intern Maverick Studios - Spring 2027
United States
Availability to work two to three days per week, with flexibility to support additional project needs
Added 8 days ago
Marketing Manager, New CVRM Franchise
AstraZeneca
Wilmington, DE · Wilmington
Join us as HCP Marketing Manager in Wilmington, DE, for New CVRM Franchise where you will play a pivotal role in channeling our scientific capabilities to make a positive impact on changing…
Added 8 days ago
Associate Director, Microbiology
JDE CareFusion 213 LLC
United States
…leadership for microbiology activities supporting the discovery, development, registration, commercialization, and lifecycle management of antimicrobial and infection-prevention products.…
Added 8 days ago
Resident Activities Manager for Special Events- Residential Learning Community (Student Living)
Greystar Management Services, LLC
Laredo, TX
…offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South…
Added 8 days ago
Sr Mgr Security (Technology Automation)
Consumers Energy
JACKSON, MI
…position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work…
Added 8 days ago
Sr Mgr Security (Enterprise AI)
Consumers Energy
JACKSON, MI
…position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work…
Added 8 days ago
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Technical Project Manager
Kforce
Merrimack, NH
- $54 to $64 USD / hour
Kforce has a client in Merrimack, NH that is seeking a Technical Project Manager.
Added 8 days ago
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Direct Support Professional
Merakey
Middletown, DE
- $15.75 USD / hour
Must possess a valid driver’s license · Must have a desire to help others reach their fullest potential.
Added 8 days ago
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Employment Training Specialist
Merakey
Wilmington, DE · Exton, PA · Springfield, PA · West Chester, PA · Drexel Hill, PA · Devon, PA
- $20 USD / hour
Access to Pryor Online Learning for free online personal development classes.
Added 8 days ago
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Direct Support Professional
Merakey
Newark, DE
- $15.75 USD / hour
Must possess a valid driver’s license · Must have a desire to help others reach their fullest potential.
Added 8 days ago
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Program Lead
Merakey
Virginia Beach, VA
- $20.86 USD / hour
Must possess: · Must have a verifiable High School diploma/G.E.D
Added 8 days ago
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Direct Support Professional
Merakey
Wilmington, DE
- $18.75 USD / hour
Must possess a valid driver’s license · Must have a desire to help others reach their fullest potential.
Added 8 days ago
M
Direct Support Professional
Merakey
Wilmington, DE
- $15.75 USD / hour
Must possess a valid driver’s license · Must have a desire to help others reach their fullest potential.
Added 8 days ago
Major Acquisition Account Manager
CDW Direct, LLC
Tampa, FL
CDW Sales Experience: 24 months of Territory or Majors sales experience via Academy/Residency Program preferred but must have a minimum of 12 months CDW sales experience and currently be on…
Added 8 days ago
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Case Manager, Home Health
Sutter Visiting Nurse Association and Hospice
United States
- $70.18 to $94.39 USD / hour
Must have reliable transportation
Added 8 days ago
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Manager, Plant (35500)
Monogram Foods
Chandler, MN
- $140,000 to $145,000 USD / year
Plant Manager is responsible for all daily manufacturing operations and production-related activities. This hands-on position is responsible for the development of practices and actions…

Closed listing

Checkr

Operations Process Design Specialist

Nashville, TN, United States

$64,000 - $80,000 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $64,000 - $80,000 USD
Experience: 3+ years of experience in process improvement, business process design, or operations analysis, ideally within a support or operations environment
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash, and Anthropic.

We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.

About Checkr

Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr's innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable.

We're a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.

About the Role

As Process Design Specialist, you'll assess how our operations processes work today and identify where they break down or fall short, using established process mapping methods to help design what should replace them. That includes taking customer experiences and turning them into concrete, standardized improvements to our support flows, with support from your manager and senior team members on the larger or more ambiguous calls.

Our ideal candidate is a systems thinker who can look at a process end to end and pinpoint where it breaks down or stops scaling. You bring structure to ambiguity: you can take that understanding and help design something better, not just a cleaner version of the same process. You document what you find clearly, whether that's a process map, an SOP, or a runbook, and you know how to use current tools, including AI, to speed up discovery and documentation without cutting corners on rigor.

We're not just documenting today's process - we're designing for a future where agents handle more of the execution. You'll help define where automation can run end to end and where a human-in-the-loop checkpoint is still required, setting the standard so our processes scale without losing rigor or compliance.

This role reports to the Senior Manager, Operations Knowledge Systems & Process Design, and joins a growing team of knowledge and process specialists. It will require periodic travel (<10%) to connect with teams across Checkr's San Francisco, Denver, and Santiago offices.

What You'll Do:

Assess existing operations and support processes using established methodologies to identify gaps, redundancies, and inefficiencies, and baseline current performance using existing operational data (volume, handle time, TAT) to size the problem before recommending a change.
Translate customer experiences into mapped, actionable improvements to support flows
Map current-state and future-state processes using standard methodologies (process flows, swimlane diagrams, RACI) to produce clear, actionable documentation, with an understanding of FCRA-regulated workflows
Support the team's intake process for new process improvement requests, so operations teams know exactly what to submit
Facilitate working sessions with subject matter experts to capture tribal knowledge and convert it into documented, repeatable processes
Partner with Quality & Training, Operations Insights, and Program Management teams to translate process maps into standardized SOPs, runbooks, and playbooks
Identify opportunities to apply automation and AI-assisted workflows to reduce manual, repetitive steps in existing support processes
Track process improvement initiatives from assessment through adoption, escalating risks and blockers as needed
Measure process changes against the pre-change baseline and report whether the change moved the metric, flagging when a fix hasn't solved the underlying problem
Collaborate cross-functionally to support adoption of new or updated processes, so they don't just get documented and shelved

What You Bring

3+ years of experience in process improvement, business process design, or operations analysis, ideally within a support or operations environment
Hands-on experience with process mapping methodologies (process flow diagrams, swimlane diagrams, RACI matrices)
Experience assessing a current-state process using structured methodologies and identifying where it's breaking down
Experience translating unstructured or tribal knowledge into clear, standardized documentation such as SOPs, runbooks, and intake forms
Comfort working within support and knowledge systems (e.g., Zendesk, Salesforce, Confluence, or similar)
Familiarity using AI tools to accelerate process documentation, gap analysis, or workflow audits, with the judgment to know where human review still matters
Strong facilitation skills, with experience running working sessions to gather requirements from cross-functional stakeholders
Excellent written communication skills; able to produce process documentation that's clear to both technical and non-technical audiences
Experience quantifying a process's cost in time, volume, or rework before and after a change, using data from existing dashboards and reports; strong in spreadsheets, including pivot tables and lookups (SQL not required)
Experience defining and tracking success metrics for a process change, and knowing when a metric improved but the underlying problem didn't
Preferred: experience improving support operations workflows in a high-volume, customer-facing environment
Preferred: Lean Six Sigma, BPM certification, or equivalent formal process improvement training
An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

Pay Transparency Disclosure

We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website.

On-target Earnings OR Base Salary range (Nashville, TN)

$64,000 - $80,000 USD

What We Offer

A fast-paced and collaborative environment
Learning and development allowance
Competitive cash and equity compensation, and opportunity for advancement
100% medical, dental, and vision coverage
Up to $25K reimbursement for fertility, adoption, and parental planning services
Flexible PTO policy
Monthly wellness stipend

At Checkr, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile. Individuals are expected to work from the office 3+ days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.

Equal Employment Opportunities at Checkr Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.

Applicant Privacy Policy If you are a California resident or are located in Alberta or British Columbia, our Applicant Privacy Policy applies to our collection and processing of your personal information when you apply for a role with us or otherwise participate in our recruitment process.

For applicants in Massachusetts: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g., name@checkr.com or name@ext.checkr.com).

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Jobs in the United States