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Retail Sales Specialist - Part-Time
Charter Communications Holding Co LLC
Stow, OH
- $18 USD / hour
- Part-time
Added 3 days ago
Retail Store Manager
Charter Communications Holding Co LLC
Warren, OH
Added 6 days ago
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Charter Communications Holding Co LLC
Blue Ash, OH
Added 6 days ago
CC
Field Technician
Charter Communications Holding Co LLC
Dayton, OH
- $20.5 USD / hour
Added 6 days ago
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Retail Sales Specialist
Charter Communications Holding Co LLC
Columbus, OH
- $18 USD / hour
Added 7 days ago
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Field Technician
Charter Communications Holding Co LLC
Eastlake, OH
- $20.5 USD / hour
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Field Technician
Charter Communications Holding Co LLC
Wickliffe, OH
- $20.5 USD / hour
Added 7 days ago
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Field Technician
Charter Communications Holding Co LLC
Eastlake, OH
- $20.5 USD / hour
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Charter Communications Holding Co LLC
Fairlawn, OH
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Charter Communications Holding Co LLC
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Charter Communications Holding Co LLC
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Charter Communications Holding Co LLC
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Charter Communications Holding Co LLC

Customer Service Representative | Technical Support

Garfield Heights, OH, United States

$20 USD / hour

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Job details

Pay: $20 USD / hour
Posting language: English
Posted: Aug 13, 2026

Original job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you.

This job posting is for our New Hire Class starting July 17, 2026

This is an on-site position located in Garfield Hts., OH

At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing internet customers a fast, reliable connection and flexible data plans for their Smartphones and tablets. As a Customer Service Representative with a focus on Mobile Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who use our mobile services. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service
Representing a Fortune 100 company and being the voice of Spectrum
Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more
Resolving mobile customer inquiries while creating best-in-class customer experiences
Working independently in an open, friendly environment while collaborating with a supportive, energetic team

We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you'll find yourself in the office navigating phone and computer systems, resolving questions, and maintaining customer accounts. If you enjoy talking to people and fast-paced work, you'll thrive inside our lively environment.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

Education: High school diploma or equivalent
Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
Language: Ability to read, write, speak and understand English

Preferred Qualifications

Experience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center
Technical Skills: MS Office, computer skills, typing
Skills: Communication, organization, time management, multi-tasking, customer service
Abilities: Dependable, proactive, adaptable, problem-solving, professional, resilient

SPECTRUM CONNECTS YOU TO MORE

Tools + Tech: Work with innovative, customer service technology and information systems
Supportive Teams: Learn from managers and work with team-oriented colleagues who want you to grow and succeed
Competitive Pay: Generous $20 per hour starting pay
Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company
Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
Total Rewards: Our comprehensive benefits are among the best in the industry

Apply now

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More about this job

Skills

Customer service
Technical support
Multitasking
Problem solving
Maintain relationship with customers
Work independently
Microsoft Office
Computer skills
Communication skills
Time management
Adaptability
Microsoft Teams
Coaching

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