Jobs in the United States

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Added 5 mins ago
Assistant Store Leader (Assistant Manager)
7-Eleven
Cedar Springs, MI
…receive proper training so they can confidently provide excellent customer service to our customers every time they…
Added 5 mins ago
Landscape Sales or Client Relationship Manager
Creative Landscaping & Design
St. Joseph, MI
LANDSCAPE SALES / CLIENT RELATIONSHIP MANAGER
Added 5 mins ago
Senior Facility Manager
Caterpillar, Inc.
Menominee, MI
Drive sustainable improvements in safety, quality, productivity, customer service, employee engagement, and operational performance through disciplined execution and continuous improvement.
Added 5 mins ago
SC
Sales Coordinator
Sun Communities
Highland, MI
- $15 to $16 USD / hour
…community events, and other related materials as directed by their manager (Essential) * Assists prospective residents by checking the status of Sun Homes inventory (Essential) * Reviews…
Added 5 mins ago
Starbucks Barista
C&S Wholesale Grocers, Inc.
Allendale, MI
Communicate the Company programs (i.e., loyalty program, scans, etc.), in-store specials and coupons to customers, and models high standards of service to achieve a customer oriented store.
Added 5 mins ago
CG
CUSTOMER SERVICE MANAGER - GALESBURG, MI
Compass Group, North America
GALESBURG, MI
- $56,500 to $62,000 USD / year
The Customer Service Manager (CSM) is responsible for delivering exceptional customer service while managing client accounts and supporting route operations. This role oversees route…
Added 5 mins ago
Maintenance Tech C
Republic Services
Marshall, MI
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician C performs preventive maintenance on diesel and…
Added 5 mins ago
306-Senior Sales and Operations Coordinator US
Herc Rentals
Oak Park, MI
Maximize revenue through superior customer service on all existing orders
Added 5 mins ago
Branch Operations Lead- Drayton Plains- Auburn Hills, MI
JPMorgan Chase
Waterford, MI
…heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions…
Added 5 mins ago
V
Entry-level Lube Tech/Technician (Part Time)
Valvoline
WALKER, MI
- $17.5 USD / hour
- Part-time
…help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their…
Added 5 mins ago
Sales Account Manager
BELFOR Property Restoration, Inc
Byron Center, MI
…relationships with customers and overseeing sales. As a Sales account manager, you should work to satisfy customers' needs and requests, respond to their queries in a timely manner and…
Added 5 mins ago
SC
Sales Coordinator
Sun Communities
Grand Haven, MI
- $14 USD / hour
Added 5 mins ago
V
Entry-level Lube Tech/Technician
Valvoline
Bloomfield Hills, MI
- $17.5 USD / hour
…help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their…
Added 5 mins ago
V
Entry-level Lube Tech/Technician (Part Time)
Valvoline
Grandville, MI
- $17.5 USD / hour
- Part-time
…help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their…
Added 5 mins ago
V
Entry-level Lube Tech/Technician
Valvoline
Grand Blanc, MI
- $16.75 USD / hour
…help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their…
Added 5 mins ago
B
Retail Front End Supervisor - Full-Time
Burlington
Brighton, MI
- $18 to $20 USD / hour
- Full-time
…organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor…
Added 5 mins ago
BT
Tire Technician (Seasonal Part - Time)
Belle Tire
Monroe, MI
- $15 to $17.5 USD / hour
Deliver exce ptional customer service by explaining tire options, maintenance needs, and repairs as needed
Added 5 mins ago
Daytime Team Member
Potbelly Sandwich Works LLC
Farmington Hills, MI
Added 5 mins ago
Branch Manager -Novi/Livonia Market, MI
JPMorgan Chase
Farmington Hills, MI
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first. You…
Added 5 mins ago
Personal Banker Associate II - I-75 Baldwin
Fifth Third Bank, N.A.
Auburn Hills, MI
…Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations and Sales & Service. There will be a certification at the conclusion of the…
Added 6 mins ago
Team Member
Potbelly Sandwich Works LLC
Livonia, MI
Added 6 mins ago
W
Auto Care Center Service Manager
Walmart
SAGINAW, MI
- $19 to $32 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 6 mins ago
Assistant Produce Manager
Jetro Holdings, Inc
Troy, MI
The Assistant Produce Manager supports the overall operation of the produce department, ensuring product quality, inventory accuracy, and consistent execution of company standards. This…
Added 6 mins ago
Produce Manager
Jetro Holdings, Inc
Troy, MI
The Produce Manager is responsible for overseeing all aspects of the produce department, including inventory management, product quality, merchandising, and team performance. This role…
Added 6 mins ago
Nighttime Team Member Shifts after 4pm
Potbelly Sandwich Works LLC
East Lansing, MI

Charlesbridge

Customer Service Representative

Westwood, MA, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Customer Service Representative SUMMARY Under the general supervision Branch Manager, performs a variety of customer service and related duties to meet sales and service objectives and ensure the ongoing effectiveness of customer service in conformance with established Bank policies, strategies, and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES Greet customers of the Bank cordially and professionally and provide efficient, effective, and courteous customer service in person and via telephone. Perform a variety of customer service duties. Open and close accounts and process a wide variety of transactions. Process necessary paperwork. Respond to customer inquiries. Understand, explain, and cross-sell products and services of benefit to the customer such as checking and savings accounts, certificate of deposit accounts, individual retirement accounts (IRA), loan products, credit cards, debit cards, and digital services. Maintain current knowledge of all Bank products and services. May perform teller duties as required. Process all necessary transactions and issue receipts accordingly. Answer customer inquiries; investigate and correct errors, using Bank and customer records. Admit customers to the safe deposit box vault area following Bank procedures. Open and surrender safe deposit boxes as requested. Maintain current knowledge of passbook loans and forward them to appropriate personnel for underwriting and approval. Accept line of credit (CheckProtec) applications and forward them to appropriate personnel for underwriting and approval. Execute wire transfers of funds. Process credit card applications. Assist customers with Official check and Teller\'s check inquiries. Search for the status of a check. Obtain copies of cleared checks. Place stop payments. Reissue checks. Assist customers with a wide range of IRA transactions. Trustee Transfers, Direct Rollovers, Rollovers. Process contributions and distributions. May occasionally serve as back-up to Front Desk Coordinator. Maintain and encourage an ongoing sales culture within the branch. Perform clerical duties including, but not limited to, pending work and daily mail. Ability to use Microsoft Word and Excel proficiently. Ability to write professional, clear, concise correspondence to internal and external recipients. Participate in the consolidation of daily teller work and the balancing of the ATM. Acknowledge opportunities to generate referrals to other areas of the bank including but not limited to the Investment Center, Wealth & Asset Management (Plimoth Investment Advisers - PIA), Residential & Commercial Lending, and Business Banking Services. Exhibit excellent customer service and actively participate in the Your Bank Rewards Referral Program. Attending sales, service, and product training sessions regularly and actively participating in branch meetings. Adhere to Bank\' dress code policy. Participate in community activities representing Dedham Savings. Perform all duties by prescribed regulatory compliance guidelines. Ensure compliance with established security procedures as well as cash handling procedures. Adhere to audit and regulation policies and procedures and complete annual training on all required regulations including but not limited to Regulation CC, AML/BSA, and GLB/Privacy. Assist in ensuring the branch meets yearly goals. Complete all internal Bank training as assigned and required. Adhere to the Bank\'s privacy and data security policies including but not limited to safeguarding of sensitive information and complying with relevant regulations to protect non-public information. Exhibit the ability and desire to embrace and enhance the Bank culture. Partial description, click MORE INFORMATION to view full description.

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Skills

Customer service
Sales
Front Desk
Perform clerical duties
Microsoft Word
Microsoft Excel
Regulatory compliance
Cash handling

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