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Added 1 min ago
Director of Health & Wellness ( RN LPN Senior Living )
LakeHouse Chippewa Falls
Chippewa Falls, WI
…always present. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to…
Added 22 mins ago
G
Maintenance Manager
GPAC
Knoxville, IL
- $110,000 to $115,000 USD / year
gpac is partnered with a growing, family-owned pet food manufacturer seeking an experienced Maintenance Manager to lead the maintenance department at their Central, IL facility.
Added 25 mins ago
Head of Board and Council Engagement
Braven
Remote, United States
…Braven’s growing body of advisory councils (including Employer Partner, Faculty, Higher Ed Presidents, Technology,…
Added 25 mins ago
Head of Board and Council Engagement
Braven
Remote, United States
…Braven’s growing body of advisory councils (including Employer Partner, Faculty, Higher Ed Presidents, Technology,…
Added 25 mins ago
Head of Board and Council Engagement
Braven
Remote, United States
…Braven’s growing body of advisory councils (including Employer Partner, Faculty, Higher Ed Presidents, Technology,…
Added 25 mins ago
Head of Board and Council Engagement
Braven
Remote, United States
…Braven’s growing body of advisory councils (including Employer Partner, Faculty, Higher Ed Presidents, Technology,…
Added 25 mins ago
Executive Director - Alabama Region
Braven
Remote, United States
…region, including its first potential new higher education partner within AL. The ED will also work with the Central External Affairs team and the future AL External Affairs Director to…
Added 25 mins ago
Executive Director - Alabama Region
Braven
Remote, United States
…region, including its first potential new higher education partner within AL. The ED will also work with the Central External Affairs team and the future AL External Affairs Director to…
Added 25 mins ago
Associate, Fellow Recruitment and Campus Engagement
Braven
Remote, United States
…on-the-ground recruitment support across Braven's 13+ higher education partner sites. As members of the Higher Education Partnerships team, you will deploy where enrollment needs are…
Added 25 mins ago
Associate, Fellow Recruitment and Campus Engagement
Braven
Remote, United States
…on-the-ground recruitment support across Braven's 13+ higher education partner sites. As members of the Higher Education Partnerships team, you will deploy where enrollment needs are…
Added 25 mins ago
Associate, Fellow Recruitment and Campus Engagement
Braven
Remote, United States
…on-the-ground recruitment support across Braven's 13+ higher education partner sites. As members of the Higher Education Partnerships team, you will deploy where enrollment needs are…
Added 25 mins ago
Associate, Fellow Recruitment and Campus Engagement
Braven
Remote, United States
…on-the-ground recruitment support across Braven's 13+ higher education partner sites. As members of the Higher Education Partnerships team, you will deploy where enrollment needs are…
Added 25 mins ago
Director, Employer Partnerships
Braven
Remote, United States
Ensure excellent customer service for key stakeholders ranging from internal executive sponsors to frontline points-of-contact at partner employers
Added 25 mins ago
Director, Employer Partnerships
Braven
Remote, United States
Ensure excellent customer service for key stakeholders ranging from internal executive sponsors to frontline points-of-contact at partner employers
Added 25 mins ago
Director, Employer Partnerships
Braven
Remote, United States
Ensure excellent customer service for key stakeholders ranging from internal executive sponsors to frontline points-of-contact at partner employers
Added 25 mins ago
Director, Employer Partnerships
Braven
Remote, United States
Ensure excellent customer service for key stakeholders ranging from internal executive sponsors to frontline points-of-contact at partner employers
Added 25 mins ago
Associate Director, Development (Regional Portfolio)
Braven
Remote, United States
…over the next decade, Braven is hiring an Associate Director, Development (Regional Portfolio) who will drive the strategy for how the national team supports regions in their development…
Added 25 mins ago
Head of Program Design
Braven
Remote, United States
Added 25 mins ago
Head of Program Design
Braven
Remote, United States
Added 25 mins ago
Head of Program Design
Braven
Remote, United States
Added 25 mins ago
Head of Program Design
Braven
Remote, United States
Added 25 mins ago
Associate Director, People Strategy & Systems
Braven
Remote, United States
Partner with Internal Communications to align on communication plans on projects that impact our people. Build in communication to relevant stakeholders into each project plan.
Added 25 mins ago
Director, Financial Planning & Analysis
Braven
Remote, United States
Partner with Development on revenue forecasting tied to funding pipeline and multi-year grant/gift commitments.
Added 25 mins ago
Director, Financial Planning & Analysis
Braven
Remote, United States
Partner with Development on revenue forecasting tied to funding pipeline and multi-year grant/gift commitments.
Added 25 mins ago
Director, Financial Planning & Analysis
Braven
Remote, United States
Partner with Development on revenue forecasting tied to funding pipeline and multi-year grant/gift commitments.

Charles Schwab

Sr. Manager, Business Analysis & Learning Development

Westlake, TX, United States

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Job details

Experience: 3+ years of applied experience in adult learning and instructional design or content development, learning measurement and reporting, and facilitation or presentations.
Posting language: English
Posted: Oct 31, 2026

Original job description

Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together.

The Banking Operations learning and development team helps employees build the knowledge and capabilities needed to deliver strong workplace performance. As Senior Training Manager , you will serve as a trusted peer lead, cross-functional project lead, and decision-making partner to the department leader, without direct supervisory responsibility. You will bring together business acumen, influential communication, adaptive coaching, and applied expertise across the learning and development lifecycle to turn business priorities into focused, measurable learning solutions.

In this role, you will help prioritize the learning portfolio, lead complex initiatives from discovery through evaluation, and create alignment around scope, requirements, risks, trade-offs, decision ownership, and success measures. You will guide quality across needs analysis, instructional design, content development, facilitation, implementation, and evaluation while partnering with business leaders to diagnose performance gaps and determine when learning or non-learning interventions will create the greatest impact. Through clear recommendations, purposeful coaching, and disciplined follow-through, you will strengthen workplace application, reduce avoidable rework, and help Banking Operations deliver consistent performance outcomes.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Applicants must be currently authorized to work in the United States on a full time basis without employer sponsorship.

What you have

Required Qualifications

3+ years of applied experience in adult learning and instructional design or content development, learning measurement and reporting, and facilitation or presentations. These experience requirements may be met concurrently and are not cumulative.
Applied understanding of performance consulting, design, development, delivery, learning technology, and evaluation sufficient to guide quality and effective handoffs across specialties.
Ability to connect business goals, observable performance outcomes, learning objectives, and evaluation measures; assess demonstrated capability and workplace application beyond completion and satisfaction; and use findings to improve solutions.
Strong written and verbal communication, presentation, and facilitation skills, with the ability to adapt complex information and interactive learning for audiences ranging from new hires to senior executives.
Strong analytical and performance-consulting skills, including needs assessment, root-cause analysis, and process improvement, with the ability to distinguish knowledge and skill gaps from process, tool, communication, and expectation gaps.
Demonstrated ability to coach adults across career stages, skill levels, and development needs through active listening, purposeful questions, specific feedback, tailored practice, and follow-up that builds capability and independence.
Ability to influence consultatively and challenge constructively by questioning requests and assumptions, using evidence to define performance needs, and explaining trade-offs when recommending learning or non-learning solutions.
Demonstrated end-to-end learning and development project leadership, organizational discipline, and sound judgment, including prioritizing concurrent initiatives, validating requirements, managing risks and scope changes, and applying quality checks to protect outcomes.
Demonstrated peer and cross-functional leadership without supervisory authority, including building alignment, facilitating decisions, following through on commitments, and presenting evidence-based recommendations within clear decision boundaries.
Experience applying instructional design models such as ADDIE or SAM across e-learning, instructor-led, and blended learning, and designing coaching or mentoring programs.
Familiarity with Agile approaches such as Scrum or Kanban and traditional Waterfall methods, along with a project management certification such as PMP.
Advanced Microsoft Office skills and experience with Articulate authoring tools, SharePoint collaboration and content platforms, and learning management systems used for delivery, administration, and reporting.

Preferred Qualifications

Extensive experience delivering process training in the brokerage or financial services industry

In addition to the salary range, this role is also eligible for bonus or incentive opportunities

What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration - so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility (https://www.schwabjobs.com/hybrid-work) approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package (https://www.schwabjobs.com/summary-of-benefits) that takes care of the whole you – both today and in the future:

401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance

What’s in it for you:

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

401(k) with company match and Employee stock purchase plan

Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

Paid parental leave and family building benefits

Tuition reimbursement

Health, dental, and vision insurance

Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.

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