Jobs in the United States

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Added 1 min ago
VH
Assistant Nurse Manager- Sterile Processing
Veterans Health Administration
Oklahoma City, OK
- $75,766 to $140,903 USD / year
…education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation…
Added 4 mins ago
VH
Registered Nurse - Acute Care
Veterans Health Administration
Northport, NY
- $98,819 to $168,074 USD / year
…education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation…
Added 7 mins ago
VH
Registered Nurse- Mental Health
Veterans Health Administration
Northport, NY
- $98,819 to $168,074 USD / year
…education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation…
Added 9 mins ago
VH
Registered Nurse-(PACT)-Fort Worth- EDRP Approved
Veterans Health Administration
Fort Worth, TX
- $78,714 to $181,738 USD / year
Provides excellent customer service according to ICARE values.
Added 9 mins ago
VH
Registered Nurse - Intensive Care Unit
Veterans Health Administration
Syracuse, NY
- $81,520 to $136,339 USD / year
…education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation…
Added 9 mins ago
VH
OUTPATIENT CARDIAC CLINIC STAFF REGISTERED NURSE (Intermittent/PRN)
Veterans Health Administration
Bay Pines, FL
- $81,363 to $143,046 USD / year
…planning. Self-directed in goal setting for managing complex client situations. Assumes responsibility for the coordination of care focused on patient education, self-management, and…
Added 14 mins ago
VH
RN - Staff - Emergency Dept./Urgent Care
Veterans Health Administration
Indianapolis, IN
- $72,199 to $126,893 USD / year
…quality improvement process and initiatives as well as customer service…
Added 17 mins ago
VH
RN Staff-Inpt-Med/Surg
Veterans Health Administration
Togus, ME
- $79,904 to $139,497 USD / year
The RN Staff-Inpt-Med/Surg position is located in Nursing, Acute Care Service at the Togus location. This position is full-time at 40 hours per week.
Added 17 mins ago
VH
Registered Nurse - Outpatient Primary Care PACT (Intermittent)
Veterans Health Administration
Portland, ME
- $82,949 to $147,248 USD / year
…the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously…
Added 17 mins ago
VH
Utilization Management Nurse Manger
Veterans Health Administration
New Orleans, LA
- $73,741 to $139,549 USD / year
The Utilization Management Nurse Manager functions as a generalist at the point of care for their assigned Service. He/she provides consultation to other units on individual patients and…
Added 20 mins ago
VH
Physician Assistant - PACT - Primary Care (Chico)
Veterans Health Administration
Chico, CA
- $148,228 to $234,217 USD / year
…concurrence of the VA Northem California Health Care System Associate Chief of Staff, Chief of…
Added 34 mins ago
J
Housing Programs Specialist II
San Jose, CA
- $36.01 to $48.25 USD / hour
…services program, including caseload management providing direct client services, evaluating program eligibility, reviewing and processing program documentation, and customer…
Added 42 mins ago
CG
CUSTOMER SERVICE MANAGER - GALESBURG, MI
Compass Group
GALESBURG, MI
- $56,500 to $62,000 USD / year
The Customer Service Manager (CSM) is responsible for delivering exceptional customer service while managing client accounts and supporting route operations. This role oversees route…
Added 48 mins ago
Associate Therapist
BACA Management LLC
Berkeley, CA
Associate Therapist (ASW, AMFT, APCC) - Berkeley, CA - Part Time
Added 59 mins ago
Residential Medication Services Manager
Cascadia Health
Portland, OR · Clackamas, OR · Gresham, OR
· Manage medication services operations, including medication room oversight, medication administration workflows, staffing coordination, and service delivery effectiveness.
Added 59 mins ago
Program Supervisor I (Secure Residential)
Cascadia Health
United States
…program goals and objectives to promote a strengths-based, client centered approach to assisting residents in achieving individual goals and ultimately transitioning to a less restrictive…
Added 1 hour ago
New Client Engagement (Bilingual Portuguese / English Speaking)
Gartner
Irving, TX · Fort Myers, FL
The NCE team utilizes Gartner assets, coupled with our gartner.com platform, to provide a valuable client experience that starts with a prospect demonstration by an NCE Insights Platform…
Added 1 hour ago
Tax Senior Associate- Sales Tax Automation
Baker Tilly Advisory Group, LP
United States
The Tax Senior Associate – Sales Tax Automation will support the implementation, configuration, testing, and optimization of sales and use tax technology solutions for clients. This role…
Added 1 hour ago
Tax Experienced Associate, SALT
Baker Tilly Advisory Group, LP
United States
…has an incredible career opportunity for a State & Local Tax Associate (Income Franchise) to join our growing State & Local Tax (SALT)…
Added 1 hour ago
Learning Strategy & Operations Senior Principal/Associate Director - Life Science
Accenture LLP Company
NY
You are comfortable engaging with senior client stakeholders - Directors, VPs, and functional L&D leaders - and can hold the room with credibility, listen well, and help move conversations…
Added 1 hour ago
ST
Associate Director, CMC Procurement
Sarepta Therapeutics, Inc.
Bedford, MA
- $160,800 to $201,000 USD / year
We are seeking an experienced procurement leader to join Global Procurement and Strategic Sourcing as Associate Director, CMC Procurement. Reporting to the Director, Procurement CMC…
Added 1 hour ago
U
CENTRAL SCHEDULER
UHS
LAS VEGAS, NV
- $18 to $21.58 USD / hour
…posting, pre-access management, variance analysis, and customer service. Our dedication to associate satisfaction and growth is recognized by industry leaders, exemplifying our commitment…
Added 1 hour ago
Associate Application Analyst-Patient Management
UHS
KING OF PRUSSIA, PA
The Corporate IS Department is seeking a dynamic and talented Associate Application Analyst – Patient Management.
Added 1 hour ago
Purchasing Specialist II
UHS
KING OF PRUSSIA, PA
…Develops relationships with and ensures excellent customer service to key UHS customers who will use the products and services. Creates vendor purchase orders and transmits orders to vendor…
Added 1 hour ago
Quality Improvement Abstractor- HEDIS
UHS
PALMDALE, CA
…governmental groups. Palmdale Regional believes in "Community Service Excellence" and supports nonprofit agencies and other healthcare related…

Charles Schwab

Advisor Platform Support Associate

Phoenix, AZ, United States

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Job details

Experience: Minimum 1 year of customer service experience
Posting language: English
Posted: Sep 5, 2026

Original job description

Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified locations.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location.

Advisor Platform Support (APS) Associates act as an ambassador of Advisor Services to educate, guide, and assist clients. A career in APS begins with a solid client focused mentality and a strong desire to help clients meet their needs. Providing our clients with exceptional experiences is the priority at Schwab and in our APS team. Our goal is that all team members create client loyalty with every interaction. We want you to bring your personality to your calls and create those memorable experiences for clients. With a dual focus on inspiring client loyalty and employee engagement and development, we support clients and employees in reaching their goals. Schwab provides extensive training and internal support that affords employees the opportunity to be successful in all aspects of their career.

Through your client conversations you will:

Educate clients - Respond directly to client inquiries over the phone and engage clients in discussions focused on educating, and providing guidance as it relates to their website navigation needs
Be a client advocate - Care enough to ask the extra questions knowing that just one question, the right question, can get to the heart of the issue
Provide technical and solutions-based service - Troubleshoot website, platform, login, navigation, data access, browser, and system-related issues for Registered Investment Advisors (clients), delivering timely, professional, and courteous problem resolution while clearly documenting client interactions and resolution steps
Be consultative - Recommend solutions, when appropriate, to clients which align to their needs
Diagnose technical issues - Use probing questions, basic technical troubleshooting, internal knowledge resources, and remote verification practices to identify root causes to resolve common platform issues.
Build strong client and internal relationships - Collaborate in a team-based environment with a diverse group of professionals focused on meeting the needs of the clients and Charles Schwab Advisor Services

What you have

Required Qualifications

Minimum 1 year of customer service experience
Experience diagnosing and resolving issues involving websites, software, browser settings, login/access issues or digital tools
Effective verbal and written communication; able to clearly explain a complex process or technical concept
Possess a collaborative and relationship-focused work style with demonstrated success in a team environment
Have effective time management & communication skills, positive attitude, enthusiasm, professionalism and a strong work ethic with a high level of integrity

In addition the salary range, this role is also eligible for bonus or incentive opportunities.

What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration - so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility (https://www.schwabjobs.com/hybrid-work) approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package (https://www.schwabjobs.com/summary-of-benefits) that takes care of the whole you – both today and in the future:

401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance

What’s in it for you:

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

401(k) with company match and Employee stock purchase plan

Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

Paid parental leave and family building benefits

Tuition reimbursement

Health, dental, and vision insurance

Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.

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More about this job

Skills

Troubleshoot website
Troubleshooting
Customer service
Communication skills
Time management

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