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Added 11 hours ago
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Charles Schwab Inc.

Sr. Specialist - Security Analytics & Operations

Southlake, TX, United States
Phoenix, AZ, United States

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Job details

Apply by: Nov 5, 2026
Experience: 5+ years of cybersecurity, operations center, or technology operations experience within case-based or ticket-based workflows
Posting language: English
Posted: Oct 30, 2026

Original job description

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

The Security Analytics & Operations team helps protect Schwab client data by monitoring database activity and identifying behaviors that may present security risks. As a Sr. Specialist, you will investigate high-risk alerts, document findings, make informed escalation decisions, and help maintain the operational health of the alert queue.

Your work will strengthen the accuracy, reliability, and effectiveness of security monitoring processes, from database coverage and data-feed validation to policy tuning and operational quality assurance. You will collaborate across technical and non-technical teams to resolve emerging database security scenarios, improve processes, and support timely, well-documented risk decisions. Success in this role requires disciplined problem solving, attention to detail, adaptability, and clear communication in a continuously evolving cybersecurity environment.

What you have

Required Qualifications

Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, Risk Management, or a related field, or equivalent experience
5+ years of cybersecurity, operations center, or technology operations experience within case-based or ticket-based workflows
Ability to write and run SQL queries to retrieve, validate, and reconcile data
Ability to review database commands and query activity for unusual, unauthorized, or high-risk behavior and distinguish legitimate administrative activity from potential security concerns
Ability to consistently follow runbooks, maintain complete case notes and evidence, perform quality checks, and escalate issues promptly to support accurate, auditable, and reliable operations
Experience using code or scripts to automate repeatable data cleanup, evidence collection, or reporting activities
Experience supporting security controls in production environments and following defined operating procedures
Working knowledge of security monitoring, alert triage, and investigation practices
Ability to maintain accurate documentation and handle investigative evidence with attention to detail

Preferred Qualifications

Ability to identify potential security risks, evaluate available evidence, and make sound escalation decisions
Experience working within cloud environments, including Google Cloud Platform (GCP), AWS, and Microsoft Azure
Experience assessing data-feed completeness, database coverage, policy effectiveness, or operational control quality
Ability to improve processes while maintaining established service levels and operational standards
Strong Problem Solving and Decision-Making skills when addressing unfamiliar or evolving security scenarios
Strong Communication skills with technical and non-technical stakeholders
Demonstrated Cross-Functional Collaboration and Adaptability across changing priorities and operational demands

In addition to the salary range, this role is eligible for bonus or incentive opportunities.

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More about this job

Skills

Quality assurance
Improve business processes
Attention to detail
Computer science
Computer technology
Cybersecurity
Risk management
SQL
Statistical quality control
Reporting
Documentation
Security threats
Google Cloud
AWS
Microsoft Azure
Problem solving
Decision making
Communication skills
Collaboration
Adaptability

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