Lead Direct Support Professional

### Lead Direct Support Professional As a LeadDirect Support Professional, you will provide compassionate, hands-on support to individuals with intellectual and developmental disabilities in a residential setting. Your role is essential in helping individuals live as independently, safely, and meaningfully as possible. #### Key Responsibilities The Lead Direct Support Professional provides enhanced communication, training, and operational support to Program Managers, Direct Support Professionals (DSPs), and people supported. This role includes day-to-day direct support duties while offering leadership, mentorship, and administrative assistance to ensure high-quality services and efficient program operations. Key Responsibilities: - Administrative Support - Assist Program Managers with the Performance Development Process by providing required information. - Support completion of On-the-Job Training (OJT) for new hires and provide follow-up as needed. - Mentor new employees and assist with ongoing training. - Participate in pre-admission meetings and communicate needs for incoming individuals. - Monitor training data for people supported and provide corrective training. - Complete monthly quality assurance audits. - Provide emergency transportation and support as needed. - Coordinate with internal departments to ensure supplies and resources are available. - Assist with documentation for critical incidents and follow-up recommendations. - Attend routine meetings with the Program Manager to review updates and needs. Training and Development - Support DSPs with daily operations, active treatment, and skill development. - Assist with assessments, monthly packets, and job process protocols. - Document services in Therap using required modules. - Submit maintenance needs through UpKeep. - Provide training on new procedures, initiatives, and licensing requirements. Program and Services Support - Ensure adherence to Behavior Support Plans and guidelines. - Serve as Medication Technician and document medication administration in Therap. - Ensure meals meet dietary and health requirements. - Advocate for the needs and preferences of people supported. - Serve as backup for the Program Manager when assigned. - Ensure daily activities reflect the needs and desires of people supported. - Maintain documentation to meet licensing, compliance, and support standards. - Assist with scheduling and coverage when available. - Perform routine DSP duties, including transportation, meal preparation, medical support, and daily living skills. - Conduct monthly council meetings with people supported and upload documentation to Teams. Program Specific - Supportive Living - Review and report key information to the Program Manager, including daily census, training objectives, appointment documentation, T-Logs, vehicle logs, and monthly required items. - Monitor medication supply, expiration dates, and refills; communicate with pharmacy, physicians, or families as needed. - Support health-related needs by coordinating with medical providers and ensuring Therap documentation is complete. - Serve as liaison for communication between shifts. ### Qualifications To be considered for this role, candidates must: - Be at least 18 years of age. - Possess a high school diploma or equivalent. - Have 2 to 4 years of related experience preferred (DSP, CNA, PCA, RBT, Med Tech, Caregiver, or similar roles). - Hold a valid driver's license. - Have basic computer skills and the ability to complete electronic documentation. ### ### Work Location Flexibility This position is assigned to the Spartanburg area; however, Direct Support Profes ionals may be required to work at other Charles Lea Center locations as needed to meet staffing and operational needs. ### Physical Requirements This position requires regular standing, walking, bending, lifting, and providing hands-on support to individuals. Employees must be able to lift up to 50 pounds. Reasonable accommodations may be made for qualified individuals with disabilities. ### Why Join Us? At Charles Lea Center, you'll have the opportunity to make a meaningful difference every day by helping individuals achieve their goals, build independence, and thrive in their communities.