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Added 1 min ago
OV
Graphic Design Manager | Full-Time | Denver Tech Center or OVG NY Corporate
Oak View Group
Denver, CO
- $90,000 to $100,000 USD / year
- Full-time
…serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural…
Added 2 mins ago
Senior Forward Deployed Engineer
Raydar
Remote, United States
- Partner with client technical and data staff over video to turn their existing processes into working production solutions.
Added 2 mins ago
AI Implementation Consultant
Raydar
San Francisco, CA
Raydar is recruiting for this role on behalf of our client. Own software rollouts for customers from initial process review through setup, launch and user uptake. Act as a trusted adviser…
Added 2 mins ago
Clinical Specialist (remote position based in Los Angeles / Orange County)
Fujifilm
United States
…handling of our equipment. This role provides onsite, hands-on client support for Fujifilm Endoscopy’s entire product…
Added 15 mins ago
UG
Physical Therapist - Home Health
UnitedHealth Group
Red Bay, AL
- $82,048 to $123,072 USD / year
Explore opportunities with Keller HomeCare, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of…
Added 25 mins ago
Theater Engineer
Paragon Cyber Solutions
Colorado Springs, CO
…communications architecture across U.S. Combatant Commands and allied partner locations worldwide. This position provides technical expertise for network infrastructure, communications…
Added 28 mins ago
Retail Merchandiser - Walmart
Acosta Group
SAINT GEORGE, UT
As a Walmart Retail Merchandiser at Acosta, you’ll ensure Acosta’s client brands stand out at Walmart stores by driving product availability. Your efforts executing retail merchandising…
Added 28 mins ago
Project Manager
TERRACON CONSULTANTS, INC.
MIDVALE, UT
…to communicate the status of the project to project team and client. Set priorities, assign tasks, and coordinate project staff to meet project targets and milestones. May have…
Added 28 mins ago
Senior Solutions Consultant - Risk Adjustment
COTIVITI, INC.
SOUTH JORDAN, UT
Added 29 mins ago
Retail Merchandiser - Walmart
Acosta Group
SALT LAKE CITY, UT
As a Walmart Retail Merchandiser at Acosta, you’ll ensure Acosta’s client brands stand out at Walmart stores by driving product availability. Your efforts executing retail merchandising…
Added 29 mins ago
Microbiology Technician*
DYAD LABORATORIES, INC.
SALT LAKE CITY, UT
Added 29 mins ago
ST
Assembler
SUPERIOR TALENT RESOURCES, INC.
SALT LAKE CITY, UT
- $19.5 USD / hour
…people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally. About Acara Solutions * Acara is a premier…
Added 47 mins ago
Home Health and Private Pay RN Care Manager
Cheer Home Care
San Diego, CA
…delivering top-tier care in a home setting. In this role, you will partner with a multidisciplinary team to design and carry out customized care plans while maintaining clear, ongoing…
Added 47 mins ago
Home Health and Private Pay RN Care Manager
Cheer Home Care
LA Jolla, CA
…delivering top-tier care in a home setting. In this role, you will partner with a multidisciplinary team to design and carry out customized care plans while maintaining clear, ongoing…
Added 48 mins ago
Executive Chef
Chelsea Hospitality Group
Morristown, NJ
…restaurant and bar with its own team, and you'll be a collaborative partner to them, cross-training in their kitchen and lending a hand when needed. We're looking for someone who loves the…
Added 48 mins ago
CH
Caregiver Liaison and Administrative Assistant, Thursday to Monday
Cheer Home Care
La Jolla, CA
- $24 to $26 USD / hour
Client & Caregiver Communication: Answer incoming questions, provide guidance, or direct calls to the appropriate team members with professionalism and empathy.
Added 48 mins ago
CH
Part-Time Concierge RN Nurse Care Manager
Cheer Home Care
San Diego, CA
- $60 to $70 USD / hour
- Part-time
…team in a flexible Job Share capacity. In this role, you will partner with another experienced RN to seamlessly divide responsibility for client onboarding, quality oversight, and clinical…
Added 48 mins ago
CH
Part-Time Concierge RN Nurse Care Manager
Cheer Home Care
LA Jolla, CA
- $60 to $70 USD / hour
- Part-time
…team in a flexible Job Share capacity. In this role, you will partner with another experienced RN to seamlessly divide responsibility for client onboarding, quality oversight, and clinical…
Added 48 mins ago
Technical Client Advisor
Charles IT
Middletown, CT
We are looking for a knowledgeable and client-focused Technical Client Advisor to join our team. In this role, you will serve as a trusted partner to assigned clients, connecting their…
Added 48 mins ago
Technical Client Advisor
Charles IT
Chesapeake, VA
We are looking for a knowledgeable and client-focused Technical Client Advisor to join our team. In this role, you will serve as a trusted partner to assigned clients, connecting their…
Added 48 mins ago
Technical Client Advisor
Charles IT
Providence, RI
We are looking for a knowledgeable and client-focused Technical Client Advisor to join our team. In this role, you will serve as a trusted partner to assigned clients, connecting their…
Added 48 mins ago
Technical Client Advisor
Charles IT
Stamford, CT
We are looking for a knowledgeable and client-focused Technical Client Advisor to join our team. In this role, you will serve as a trusted partner to assigned clients, connecting their…
Added 48 mins ago
Virtual Client Information Officer (vCIO)
Charles IT
Middletown, CT
Partner with technical teams to scope, prioritize, and oversee infrastructure projects, ensuring solutions meet client requirements and operational standards.
Added 48 mins ago
Virtual Client Information Officer (vCIO)
Charles IT
Chesapeake, VA
Partner with technical teams to scope, prioritize, and oversee infrastructure projects, ensuring solutions meet client requirements and operational standards.
Added 48 mins ago
Virtual Client Information Officer (vCIO)
Charles IT
Providence, RI
Partner with technical teams to scope, prioritize, and oversee infrastructure projects, ensuring solutions meet client requirements and operational standards.

Charles IT

Technical Client Advisor

Stamford, CT, United States

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Job details

Experience: 5+ years of experience in IT consulting, account management, or technical leadership, preferably within a managed service provider (MSP) environment.
Working hours: 47 hours per week
Posting language: English
Posted: Nov 3, 2026

Original job description

Exceptional Service, Endless Improvement, Passionate People, and Honest and Forthright. Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive We are looking for a knowledgeable and client-focused Technical Client Advisor to join our team. In this role, you will serve as a trusted partner to assigned clients, connecting their business goals with technology strategy while providing guidance on technical challenges, escalations, and long-term IT planning. The ideal candidate is a strong communicator who builds lasting client relationships, collaborates effectively across teams, and brings exceptional organization and attention to detail.

Responsibilities

Serve as a trusted technology advisor, aligning client IT strategies with business objectives and long-term growth plans.
Communicate technology recommendations, risks, and strategic initiatives to both technical teams and executive stakeholders.
Assess client environments to identify opportunities for improved security, scalability, performance, and operational efficiency.
Develop and maintain IT roadmaps, lead strategic business reviews, oversee technology budgets, and support compliance initiatives.
Build and maintain strong client relationships, serving as the primary point of contact for strategic guidance, issue resolution, and escalations.
Collaborate with internal technical teams to identify client needs, define project scope, and prioritize technology initiatives.
Provide guidance and mentorship to internal team members while promoting collaboration across departments.
Ensure client technology strategies align with industry best practices, security standards, and applicable regulatory requirements.
Perform other duties as assigned.
5+ years of experience in IT consulting, account management, or technical leadership, preferably within a managed service provider (MSP) environment.
Demonstrated experience in strategic IT planning, technology budgeting, and working directly with C-suite executives and business leaders.
Strong business acumen with the ability to translate business objectives into effective technology strategies and solutions.
Relevant industry certifications, such as MCSA, VCP, or CCNA, are preferred.
Familiarity with ConnectWise, Cisco, Meraki, Datto, VMware, Microsoft 365, and advanced macOS support is a plus.
Excellent organizational, multitasking, and prioritization skills, with a strong commitment to follow-through in a fast-paced, collaborative environment.
Self-motivated and detail-oriented, with the ability to manage responsibilities independently and with minimal supervision.
Ability to work an average of approximately 47 hours per week, including occasional evening client dinners and industry events.
Must possess a valid U.S. driver's license and successfully pass a background check.

Investing in Our Team is Key to Our Success! Financial Benefits: We offer a comprehensive benefits package designed to support our employees’ financial well-being, health, growth, and overall quality of life. Financial benefits include a 401(k) plan with employer contributions, performance-based incentive opportunities, and employee discount and savings offerings. Time Away from Work: Employees enjoy paid time off (PTO), paid holidays, paid parental leave, and a work-from-home (WFH) bank to support flexibility and a healthy work-life balance. Health and Wellness: Our health and wellness benefits include comprehensive medical, dental, and vision coverage, employer-paid life insurance, short- and long-term disability insurance, Flexible Spending Accounts (FSA), and well-being resources and support programs. Growth & Development: We support employees' professional growth through structured career progression plans and certification incentives that reward employees with direct dollar-amount pay increases for earning approved industry certifications.

Hybrid Work Schedule:

This role is eligible for a hybrid work schedule after the successful completion of a 60-day onboarding period. Hybrid work eligibility is specific to this position and is intended to provide flexibility while maintaining collaboration, team engagement, and client support. That's Not All: Additional perks include employer-paid dry-cleaning services, Friday team lunches, corporate concierge services, a dog-friendly office, team-building events, company-sponsored activities, and more!

Our Commitment to Inclusion:

Charles IT is committed to fostering an inclusive and respectful workplace where everyone can thrive. We are proud to provide equal employment opportunities to all team members and applicants without regard to any protected characteristics. We believe diverse perspectives strengthen our team, enhance innovation, and help us better serve our clients. The information contained in this job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Additional responsibilities may be assigned as business needs to evolve. Careers - Charles IT

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More about this job

Skills

Regulatory compliance
Security regulations
Leadership
Budget management
CCNA
VMware
Microsoft 365
Apple macOS
Multitasking
Prioritization

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