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Compliance and Security Director
Bluesight
Remote, United States
- $155,000 to $170,000 USD / year
…program, and customer-facing regulatory assurance. You will partner with the CTO/Security Officer and the Security Engineering team, which owns product security (AppSec, vuln mgmt, pen…
Added 1 min ago
Program Development Manager
Authentic
NY · Dayton, OH
Authentic is a tech-enabled MGA (managing general agent). We design and run insurance programs for specific kinds of businesses, like restaurants, gyms, and power producers. Brokers bring…
Added 2 mins ago
Retail Front End Cashier
Michaels
MOREHEAD CITY, NC
Added 2 mins ago
Program Management Program Director
Sevita
Burnsville, NC
Recruitment & Hiring: May participate in hiring events as needed and partner with Talent Acquisition to identify hiring needs for Direct Support Professionals and Program Supervisors in…
Added 2 mins ago
Maintenance Shop Lead Mechanic-2
Republic Services
Browns Summit, NC
Comprehensive medical benefits coverage, dental plans and vision coverage.
Added 3 mins ago
Program Management Program Director
Sevita
Burnsville, NC
Recruitment & Hiring: May participate in hiring events as needed and partner with Talent Acquisition to identify hiring needs for Direct Support Professionals and Program Supervisors in…
Added 3 mins ago
HRS Leader, Global Data Governance
Trane Technologies
Davidson, NC
Partner with the HR Global Technology Operations Leader and Reporting Leader to align HR data governance requirements with system design and architecture implementation.
Added 3 mins ago
Manager Manufacturing, New Product Introduction - Downstream
Amgen
Holly Springs, NC
We are all different, yet we all use our unique contributions to serve patients. The dedicated professional we seek is a collaborative partner with these qualifications.
Added 3 mins ago
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Logistics Specialist
PDS Tech Commercial
Kinston, NC
- $31.5 USD / hour
Partner with Trade Compliance teams to support timely and compliant customs clearance processes.
Added 3 mins ago
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Retail- Merchandise Manager-Part Time
Michaels
JACKSONVILLE, NC
- Part-time
Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
Added 3 mins ago
Retail Custom Framing
Michaels
GREENVILLE, NC
Added 3 mins ago
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IT/Programming Instructor
Lake Land College
Mattoon, IL
- $143.59 to $165.68 USD / hour
Added 3 mins ago
AI Engineer (On-Site, IN)
Allied Solutions, LLC
Carmel, IN
User Enablement: Partner with Enablement Lead and business teams to provide guidance, demonstrations, training, and other support needed for effective adoption.
Added 3 mins ago
Associate Director
Eurofins US Network
Winston Salem, NC
Serve as a trusted partner for clients by ensuring exceptional service delivery and technical support.
Added 3 mins ago
Seasonal PT 5am Stock Team
Michaels
WILMINGTON, NC
Added 3 mins ago
Seasonal Cashiering and Stocking
Michaels
WILMINGTON, NC
Added 3 mins ago
3 am truck unloader & stocker
Michaels
WILMINGTON, NC
Added 3 mins ago
Lead Ceramic Engineer – Production Quality
GE Vernova
Wilmington, NC
Work effectively and make positive contributions in a dynamic team environment. Partner with manufacturing operations ensuring consistent application of quality techniques and standards.…
Added 3 mins ago
Communications Administrative Assistant
Kimley-Horn
Raleigh, NC
Comprehensive Health Coverage: Low-cost medical, dental, and vision insurance options.
Added 4 mins ago
FP&A Supervisor
Uline, Inc.
Pleasant Prairie, WI · Milwaukee, WI · Waukegan, IL · Glenview, IL · Kenosha, WI
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Added 4 mins ago
Production-Process Operations Manager – Level 1
Northrop Grumman
Charlotte, NC
…Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability…
Added 4 mins ago
Collections Specialist
Republic Services
Charlotte, NC
Comprehensive medical benefits coverage, dental plans and vision coverage.
Added 4 mins ago
Associate Director of Faculty-Led Programs
UMS
Orono, ME
…to, tuition benefits (employee and dependent), comprehensive insurance coverage including medical, dental, vision, life insurance, and short and long term disability as well as retirement…
Added 4 mins ago
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Vice President - Equity Capital Markets
Huntington National Bank
Charlotte, NC
- $200,000 USD / year
Partner with industry coverage, M&A, and Debt Capital Markets teams to deliver comprehensive client solutions.
Added 4 mins ago
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Quality Associate Lead
PDS Tech Commercial
Charlotte, NC
- $22 USD / hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a…

Closed listing

Charles IT

Technical Client Advisor

Middletown, CT, United States
Chesapeake, VA, United States
Providence, RI, United States
Stamford, CT, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: 5+ years of experience in IT consulting, account management, or technical leadership, preferably within a managed service provider (MSP) environment.
Working hours: 47 hours per week
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Exceptional Service, Endless Improvement, Passionate People, and Honest and Forthright. Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive We are looking for a knowledgeable and client-focused Technical Client Advisor to join our team. In this role, you will serve as a trusted partner to assigned clients, connecting their business goals with technology strategy while providing guidance on technical challenges, escalations, and long-term IT planning. The ideal candidate is a strong communicator who builds lasting client relationships, collaborates effectively across teams, and brings exceptional organization and attention to detail.

Responsibilities

Serve as a trusted technology advisor, aligning client IT strategies with business objectives and long-term growth plans.
Communicate technology recommendations, risks, and strategic initiatives to both technical teams and executive stakeholders.
Assess client environments to identify opportunities for improved security, scalability, performance, and operational efficiency.
Develop and maintain IT roadmaps, lead strategic business reviews, oversee technology budgets, and support compliance initiatives.
Build and maintain strong client relationships, serving as the primary point of contact for strategic guidance, issue resolution, and escalations.
Collaborate with internal technical teams to identify client needs, define project scope, and prioritize technology initiatives.
Provide guidance and mentorship to internal team members while promoting collaboration across departments.
Ensure client technology strategies align with industry best practices, security standards, and applicable regulatory requirements.
Perform other duties as assigned.

Requirements

5+ years of experience in IT consulting, account management, or technical leadership, preferably within a managed service provider (MSP) environment.
Demonstrated experience in strategic IT planning, technology budgeting, and working directly with C-suite executives and business leaders.
Strong business acumen with the ability to translate business objectives into effective technology strategies and solutions.
Relevant industry certifications, such as MCSA, VCP, or CCNA, are preferred.
Familiarity with ConnectWise, Cisco, Meraki, Datto, VMware, Microsoft 365, and advanced macOS support is a plus.
Excellent organizational, multitasking, and prioritization skills, with a strong commitment to follow-through in a fast-paced, collaborative environment.
Self-motivated and detail-oriented, with the ability to manage responsibilities independently and with minimal supervision.
Ability to work an average of approximately 47 hours per week, including occasional evening client dinners and industry events.
Must possess a valid U.S. driver's license and successfully pass a background check.

Benefits

Investing in Our Team is Key to Our Success! Financial Benefits: We offer a comprehensive benefits package designed to support our employees’ financial well-being, health, growth, and overall quality of life. Financial benefits include a 401(k) plan with employer contributions, performance-based incentive opportunities, and employee discount and savings offerings. Time Away from Work: Employees enjoy paid time off (PTO), paid holidays, paid parental leave, and a work-from-home (WFH) bank to support flexibility and a healthy work-life balance. Health and Wellness: Our health and wellness benefits include comprehensive medical, dental, and vision coverage, employer-paid life insurance, short- and long-term disability insurance, Flexible Spending Accounts (FSA), and well-being resources and support programs. Growth & Development: We support employees' professional growth through structured career progression plans and certification incentives that reward employees with direct dollar-amount pay increases for earning approved industry certifications.

Hybrid Work Schedule:

This role is eligible for a hybrid work schedule after the successful completion of a 60-day onboarding period. Hybrid work eligibility is specific to this position and is intended to provide flexibility while maintaining collaboration, team engagement, and client support. That's Not All: Additional perks include employer-paid dry-cleaning services, Friday team lunches, corporate concierge services, a dog-friendly office, team-building events, company-sponsored activities, and more!

Our Commitment to Inclusion:

Charles IT is committed to fostering an inclusive and respectful workplace where everyone can thrive. We are proud to provide equal employment opportunities to all team members and applicants without regard to any protected characteristics. We believe diverse perspectives strengthen our team, enhance innovation, and help us better serve our clients. The information contained in this job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Additional responsibilities may be assigned as business needs to evolve. Careers - Charles IT

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