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HP
Chief Administrative Officer & Chief of Staff
Hudson Partnership CMO
Secaucus, NJ
- $135,000 to $145,000 USD / year
…strategic partner, and building the grant, data and policy infrastructure behind new funding and an expanding…
Added just now
Staff Software Engineer, Release
Anduril Industries
Seattle, WA · Costa Mesa, CA
…against. If you've spent your career building the frameworks and infrastructure that other engineers depend on, and you want to do it on systems that protect real defense technology, this…
Added just now
Staff Software Engineer, Release
Anduril Industries
Costa Mesa, CA
…against. If you've spent your career building the frameworks and infrastructure that other engineers depend on, and you want to do it on systems that protect real defense technology, this…
Added 1 min ago
Business Development Manager
GardaWorld
Eugene, OR
Familiarity with target environments, including construction, commercial real estate, logistics, manufacturing, or critical infrastructure.
Added 2 mins ago
Civil Engineer II or Senior Civil Engineer
Town of Johnstown
Johnstown, CO
Are you a civil engineer passionate about protecting communities, managing stormwater, and designing resilient infrastructure? The Town of Johnstown is seeking a dedicated, forward-thinking…
Added 2 mins ago
Senior OTS Analyst
Simpson Thacher & Bartlett LLP
Houston, TX
Support all aspects of the IT function within the Boston office, including IT infrastructure, computer equipment and peripherals, printers, A/V, telephones, mobile devices, etc.
Added 2 mins ago
Vice President, Portfolio Management - Energy & Infrastructure
Ally Bank
NY
This role is an integral part of the broader Ally Energy & Infrastructure team and will primarily be responsible for managing a portfolio of senior project finance loans extended to Power,…
Added 3 mins ago
RB
Governance and Compliance Consultant
Random Bit
Remote, United States
- $130,000 to $150,000 USD / year
Stakeholder Collaboration and Process Improvement: Work with security, infrastructure, cloud, application, data, and business teams to validate control implementation and improve compliance…
Added 3 mins ago
Senior Materials Testing Technician
Vast
Long Beach, CA
Vast is developing next-generation space stations and space infrastructure using an incremental, hardware-rich, and low-cost approach. Vast is rapidly developing its multi-module Haven…
Added 4 mins ago
Digital and Physical Range Systems Director
The Aerospace Corporation
Garden of the Gods, CO
In the Digital and Physical Range organization within the Space Combat Readiness Training Infrastructure Directorate, we are looking for a motivated self-starter to solve some of the…
Added 4 mins ago
Art Director, Brand & Design
Bask & Lather
Remote, United States
Directly support strategic initiatives and help shape scalable infrastructure
Added 5 mins ago
Associate Director, AWS Cloud Engineering
Corcept Therapeutics
Redwood City, CA
…standards and building cloud engineering expertise within the Infrastructure team. The Associate Director will also provide technical oversight of managed service providers supporting…
Added 5 mins ago
TL
Pre-Litigation Case Manager Team Lead, Mississippi
TopDog Law
Remote, United States
- $83,000 to $101,700 USD / year
…management, and national scale - intentionally building the infrastructure, systems, and teams to grow without sacrificing quality, culture, or…
Added 5 mins ago
TL
Pre-Litigation Case Manager Team Lead, Louisiana
TopDog Law
Remote, United States
- $82,100 to $116,000 USD / year
…management, and national scale - intentionally building the infrastructure, systems, and teams to grow without sacrificing quality, culture, or…
Added 5 mins ago
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Pre-Litigation Case Manager Team Lead, Florida
TopDog Law
Remote, United States
- $91,300 to $111,800 USD / year
…management, and national scale - intentionally building the infrastructure, systems, and teams to grow without sacrificing quality, culture, or…
Added 5 mins ago
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Pre-Litigation Case Manager Team Lead, Float
TopDog Law
Remote, United States
- $82,100 to $116,000 USD / year
…management, and national scale - intentionally building the infrastructure, systems, and teams to grow without sacrificing quality, culture, or…
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Pre-Litigation Case Manager Team Lead, Arkansas
TopDog Law
Remote, United States
- $84,100 to $103,000 USD / year
…management, and national scale - intentionally building the infrastructure, systems, and teams to grow without sacrificing quality, culture, or…
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Pre-Litigation Case Manager Team Lead, Arizona
TopDog Law
Remote, United States
- $92,800 to $113,700 USD / year
…management, and national scale - intentionally building the infrastructure, systems, and teams to grow without sacrificing quality, culture, or…
Added 5 mins ago
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Pre-Litigation Case Manager Team Lead, Arizona
TopDog Law
Remote, United States
- $92,800 to $113,700 USD / year
…management, and national scale - intentionally building the infrastructure, systems, and teams to grow without sacrificing quality, culture, or…
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Network Support Technician-Journeyman
LEIDOS, INC.
Sierra Vista, AZ
…to sustain the Army's global wide area network and security infrastructure. The selected candidate will support network migration, operations, and maintenance activities while ensuring the…
Added 6 mins ago
Media Technology & Facilities Manager
University of the Pacific
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…day-to-day operational readiness of the facilities and production infrastructure assigned to the position in the AMPD Facilities Responsibility Matrix (Annex A). The position reports…
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Kforce
Remote, United States
- $59 to $68 USD / hour
Partner with development, security, and infrastructure teams to improve automation, deployment processes, and platform security
Added 6 mins ago
Piping Superintendent - ASU
Bechtel Corporation
New Albany, OH
…jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner…
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…jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner…
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…jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner…

Closed listing

Charles IT

Technical Account Manager

Chesapeake, VA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: 4+ Years of experience in the IT field required
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Exceptional Service, Endless Improvement, Passionate People, and Honest and Forthright. Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive We're seeking a highly qualified Technical Account Manager to join our team. This strategic role serves as the primary liaison for assigned clients, addressing both technical escalations and business objectives. The ideal candidate will be client-focused, collaborative, exceptionally organized, and detail-oriented.

Responsibilities

Build and maintain strong, long-term relationships with technical clients, serving as their primary point of contact for Charles IT.
Serve as the lead point of contact and as an internal and external escalation point for your client base
Analyze clients’ needs and develop a road map to bring clients to best practices
Serve as a mentor and leader of your technical team; Cross-train your technical team members on client infrastructure
Ensure accuracy of technical solutions proposed by your team
Ensure the timely and successful delivery of projects according to clients' business needs and objectives
Clearly communicate the progress of initiatives through recurring client meetings
Maintain customer documentation
Other duties as assigned

Requirements

Associate degree or equivalent in a related field.
4+ Years of experience in the IT field required
Exceptional oral and written communication skills.
Technical certifications in Microsoft, Cisco, Virtualization, and Project Management are a plus.
Experience with ConnectWise, Cisco, Meraki, Datto, VMware, Office 365, and advanced Mac OS support is a plus.
Enthusiastic and committed to the challenges of a growing company and client base.
Strong follow-through and ability to see tasks to completion.
Self-starter capable of working independently with minimal supervision.
Highly organized with sharp attention to detail.
Current, valid U.S. driver’s license required.

Benefits

Investing in Our Team is Key to Our Success! Financial Benefits: We offer a comprehensive benefits package designed to support our employees’ financial well-being, health, growth, and overall quality of life. Financial benefits include a 401(k) plan with employer contributions, performance-based incentive opportunities, and employee discount and savings offerings. Time Away from Work: Employees enjoy paid time off (PTO), paid holidays, paid parental leave, and a work-from-home (WFH) bank to support flexibility and a healthy work-life balance. Health and Wellness: Our health and wellness benefits include comprehensive medical, dental, and vision coverage, employer-paid life insurance, short- and long-term disability insurance, Flexible Spending Accounts (FSA), and well-being resources and support programs. Growth & Development: We support employees' professional growth through structured career progression plans and certification incentives that reward employees with direct dollar-amount pay increases for earning approved industry certifications. That's Not All: Additional perks include employer-paid dry-cleaning services, Friday team lunches, corporate concierge services, a dog-friendly office, team-building events, company-sponsored activities, and more!

Our Commitment to Inclusion:

Charles IT is committed to fostering an inclusive and respectful workplace where everyone can thrive. We are proud to provide equal employment opportunities to all team members and applicants without regard to any protected characteristics. We believe diverse perspectives strengthen our team, enhance innovation, and help us better serve our clients. The information contained in this job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Additional responsibilities may be assigned as business needs to evolve. Careers - Charles IT

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More about this job

Skills

Documentation
Communication skills
Project management
VMware
Microsoft 365
Work independently
Attention to detail

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