System Engineer Level 3

POSITION:

System Engineer Level 1

QUALIFICATIONS:

• Bachelor’s degree in Computer Science, Information Systems, Network Engineering, or a closely related field preferred; Associate’s degree paired with significant enterprise or K–12 IT engineering experience required
• Minimum of four (4) to five (5) years of progressive experience in network engineering, systems administration, or senior-level technical support across multi-site environments.
• Active industry certifications such as Cisco (CCNA/CCNP), Microsoft Certified: Windows Server, CompTIA Network+/Security+, or equivalent.

JOB FUNCTIONS:

• Tier 3 Escalation Support: Act as the senior technical escalation resource for Level 1 and Level 2 System Engineers to diagnose and resolve complex hardware, software, server, and network failures.
• Network Architecture & Operations: Design, deploy, manage, and troubleshoot enterprise LAN/WAN environments, including core switches, routers, firewalls, wireless controllers, and fiber-optic connectivity across multiple sites.
• Server & Cloud Systems Administration: Maintain physical and virtualized server environments (e.g., VMware/Hyper-V), Windows Server, Amazon AWS, Microsoft 365, and Google Workspace for Education.
• Cybersecurity & Data Protection: Implement and monitor network security controls, endpoint detection, content filtering, firewall policies, and automated backup/disaster recovery systems.
• Telecommunications & Physical Security: Administer district-wide VoIP phone systems and assist with network integration for IP-based security cameras, access control systems and alert systems.
• Project Management & E-Rate Support: Lead large-scale infrastructure upgrades, summer deployment projects, and E-Rate technical implementations while advising local district leadership on long-term technology planning.
• Documentation & Mentorship: Develop and maintain accurate network topologies, standard operating procedures (SOPs), and asset documentation; provide technical coaching and mentorship to junior engineering staff.
• Deep working knowledge of TCP/IP networking, VLANs, routing protocols, DNS/DHCP, VPNs, and wireless RF design.
• Strong diagnostic and analytical skills with the ability to troubleshoot under pressure during critical service outages.
• Ability to communicate complex technical concepts clearly to non-technical educators, administrators, and vendors.
• Self-directed with strong organizational skills to manage competing priorities across multiple school buildings.
• Other responsibilities as assigned at the direction of the Supervisor or Superintendent

REPORTS TO:

Director of Technology

APPLICATION DEADLINE:

Until Filled

CONTRACT LENGTH:

Year round. 8 hours per day.

COMPENSATION:

Based on experience, Support Rate Scale

BENEFITS:

Click to view benefit highlight

BEGINNING DATE OF EMPLOYMENT:

ASAP

DIRECT INQUIRIES TO:

www.charemisd.org/aboutus/jobs

Charlevoix-Emmet Intermediate School District

08568 Mercer Boulevard

Charlevoix, MI 49720

231.547.9947

The Charlevoix-Emmet Intermediate School District is an equal opportunity employer. It does not discriminate on the basis of race, color, national origin, creed, age, religion, sex, height, weight, marital status, or disabling condition in employment. No person shall be denied employment solely because of any disability which is unrelated to the individual’s ability to do the essential functions and duties of the job or without accommodation. Under state law, a person with a disability condition may not allege a failure to accommodate a disabling condition unless the employer knew or reasonably should have known that an accommodation was needed.