Senior Solutions Engineer

Reports To: Head of PreSales and Delivery Location: Hybrid - New York, NY or Montreal, QC

About Argonos

Our Mission:

Argonos is the leading Operational AI platform, trusted by the world’s most complex and innovative organizations across government and industry for their mission-critical work. Argonos helps customers turn their data and knowledge into trusted intelligence and agentic AI for the work that matters most. With Argonos, organizations gain control over their AI stack, with the freedom to leverage any model, any infrastructure and existing systems without vendor lock-in.

Trusted by over 2,000 enterprise and government customers across 40 countries, Argonos helps organizations move faster, operate with greater autonomy and make better decisions when it matters most.

Role Overview As a Senior Solutions Engineer, you will serve as a senior technical lead on our most strategic and complex customer engagements. You will architect scalable search solutions, drive implementation of Generative AI capabilities, and act as a technical mentor to other engineers. This role requires deep enterprise search expertise and the ability to operate cross-functionally with customers, engineering, and product teams.

Key Responsibilities

Architecture Leadership:

• Serve as the technical lead across high-impact enterprise search deployments.
• Architect secure, scalable solutions that include custom data pipelines and GenAI assistants.
• Define integration strategy across multiple enterprise systems and business units.
• Lead enterprise-level workshops and technical roadmap planning.

Advanced Technical Implementation:

• Customize and extend the Sinequa platform using modern web and backend technologies.
• Build connectors, REST API interfaces, and workflow automation to enhance platform extensibility.
• Optimize ingestion pipelines, relevance scoring, and contextual search experiences.
• Configure vector-based retrieval, RAG workflows, and prompt engineering frameworks.

Client Strategy and Engagement:

• Guide customers through long-term success plans and advanced use case discovery.
• Present at executive and technical stakeholder meetings with clear business impact narratives.
• Conduct advanced-level training, enablement, and architectural reviews.

Collaboration and Leadership:

• Act as a mentor to other engineers; provide technical guidance and code reviews.
• Collaborate with pre-sales, product, and engineering to shape future platform enhancements.
• Contribute reusable code modules and documentation for internal and customer use.

Key Skills and Qualifications

• Bachelor’s or Master’s Degree in a technical discipline (Computer Science, Engineering, etc.).
• Experience implementing enterprise search platforms.
• 8+ years of experience in technical consulting, professional services, or a customer-facing engineering role.
• Strong programming background (Python, Java, C#, etc.).
• Advanced frontend development expertise with Angular, TypeScript, or React.
• Deep experience with REST APIs, identity management, and enterprise-grade security.
• Proven ability to lead multi-phase deployments and cross-functional customer teams.
• Familiarity with CI/CD pipelines, Git, and cloud infrastructure tools.
• Strong communication skills and experience interfacing with executive stakeholders.

Bonus Points

• Experience in AI-powered search (LLM, RAG, embedding generation, relevance tuning).
• Knowledge of knowledge graph or ontology-driven search systems.
• Hands-on work with containerized deployments (Kubernetes, Docker).
• Familiarity with enterprise compliance and data governance in regulated environments.

Why Join Argonos?

• Be part of a small, dynamic team growing the North American market for Argonos
• Work at the forefront of enterprise AI and agentic technologies
• Engage with complex enterprise environments and high-impact transformation initiatives
• Fast-growing, innovative work environment with strong career growth opportunities
• Competitive salary structure with strong earning potential.
• Generous PTO, health benefits from day one, RRSP/401(k) with employer match, wellness and commuter benefits, and more!

Working Conditions

• Hybrid role based in New York, NY or Montreal, QC
• Travel my be required to support customer meetings, strategic opportunities, demonstrations, and industry events

Compensation

The annual compensation for this role ranges from $130,000 to $170,000 base, depending on experience.

We are currently unable to consider candidates who require, or will require in the future, sponsorship for work authorization. Applicants must be authorized to work in the US/Canada on a permanent and ongoing basis without the need for current or future employer-sponsored work authorization.