Senior ServiceNow Developer **

CGI is seeking a Senior ServiceNow Developer – Core Platform to develop, enhance, integrate, and troubleshoot ServiceNow capabilities within a mature, highly customized enterprise environment.

The developer will work across Incident, Problem and Change Management, Service Catalog, workflows, forms, approvals, and ServiceNow integrations. A significant part of the role involves investigating complex issues across years of existing configuration and customization, understanding technical dependencies, and ensuring enhancements do not introduce regressions or unintended downstream impacts.

This position requires broad ServiceNow experience rather than expertise limited to a single module. The successful candidate should be comfortable navigating layered customizations, troubleshooting platform and vendor issues, and implementing enhancements while maintaining production stability.

This position is required in one of the following locations: Lafayette, LA, Knoxville, TN, Birmingham, AL or Columbia, SC