Lockbox Reconciliation Specialist

The Lockbox Reconciliation Specialist is responsible for researching, reconciling, and resolving lockbox payment and written communication exceptions that do not automatically match to the appropriate customer account, invoice, or lockbox location. This role ensures the accurate application of customer payments by reviewing remittance details, analyzing account information, and collaborating with customers, banking partners, and internal teams to resolve discrepancies. The specialist plays a critical role in maintaining the accuracy of accounts receivable records, reducing unapplied cash, and supporting the organization's cash flow objectives.