System Analyst
Position Description
We are seeking a highly motivated System Analyst to join our team and provide end to end support across functional analysis, technical coordination, agile delivery, and operational triage. This role requires someone who is equally comfortable engaging with business stakeholders to refine requirements and working closely with developers to scope technical effort, while also facilitating Agile ceremonies and supporting incident resolution.
The ideal candidate is proactive, detail oriented, and experienced in federal environments, with the ability to track and report on security compliance activities such as POA&Ms. The successful candidate will have experience working in Agile/Scrum environments, documenting functional and system requirements, analyzing business processes and data flows, supporting system integrations, and coordinating testing activities. This individual should be comfortable working across the software development lifecycle (SDLC) to ensure that technology solutions meet business objectives and technical requirements.
Based on contract and client requirements, US Citizenship is required
This position is located in one of CGI Federal's offices: Fairfax, VA, Lafayette, LA, Knoxville, TN, Belton, TX, Lebanon, VA; however, a hybrid working model is acceptable.
Your future duties and responsibilities
Functional & Technical Analysis
- Collaborate with the Product Owner to understand, analyze, and document business requirements.
- Refine user stories, acceptance criteria, and functional specifications to ensure clarity and completeness.
- Facilitate estimation sessions with developers to gather level-of-effort (LOE) inputs and ensure reliable sprint commitments.
- Analyze application functionality, system workflows, interfaces, and data flows to understand how systems interact.
- Support system integration analysis, including API requirements, data exchanges, interface specifications, and dependencies between applications.
- Work with technical teams to investigate system issues, identify root causes, and document recommended resolutions.
- Assess the impact of system enhancements, configuration changes, and new functionality on existing applications and business processes.
Agile Delivery & Team Facilitation
- Lead and conduct Agile ceremonies including:
o Backlog grooming / refinement
o Daily stand-ups
o Sprint planning
o Sprint reviews
o Sprint retrospectives
- Coordinate with cross-functional team members to ensure alignment on sprint goals and priorities.
- Maintain transparency on delivery progress, risks, and blockers.
Operational Support & Incident Management
- Perform initial triage and troubleshooting of incidents as they are reported.
- Work with technical teams to determine root cause, validate fixes, and track resolutions.
- Maintain documentation for recurring issues and identify opportunities for process improvement.
Security & Compliance Support
- Understand federal security requirements at a high level, particularly those associated with compliance frameworks such as FISMA, NIST 800 53/171, CMMC, and FedRAMP.
- Track and report on Plans of Action and Milestones (POA&Ms), ensuring timely updates and visibility for internal and external stakeholders.
- Support auditors, security teams, and leadership with required documentation and evidence as needed.
Required qualifications to be successful in this role
- Minimum 3 years of experience in a similar cross-functional, system analyst, or business systems analyst role.
- Bachelor’s degree in information systems, Computer Science, Business, or a related field is preferable.
- Demonstrated experience in Agile environments (Scrum or Kanban).
- Ability to translate business needs into actionable technical requirements.
- Experience leading Agile ceremonies and coordinating across multidisciplinary teams.
- Strong analytical, communication, and problem-solving skills.
- Exposure to or working knowledge of AI use, federal cybersecurity requirements, system security documentation, and POA&M processes.
Preferred Qualifications
- Use SQL and other analytical tools, where applicable, to validate data, investigate discrepancies, and support system analysis.
- Experience working with federal agencies or federal contracting environments.
- Familiarity with tracking tools such as Jira, Azure DevOps, ServiceNow, or similar platforms.
Soft Skills
- Excellent communication and stakeholder engagement abilities.
- Strong organizational, time management, and multitasking skills.
- Ability to work both independently and collaboratively in a fast-paced environment.
- Proactive mindset with a focus on continuous improvement.
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $62,900.00 $139,300.00.
CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation, holidays, and sick time
. Paid parental leave
. Learning opportunities and tuition assistance
. Wellness and Well being programs
#CGIFederalJob
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team - one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
We make it easy to translate military experience and skills! Click here (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.