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MS
Provider Membership Specialist- Mountlake Terrace, Wa
Mindful Support Services
Mountlake Terrace, WA
- $60,000 to $75,000 USD / year
Process routine contract-related requests and assist with audits, reporting, and data management activities.
Added just now
AA
Intern - Financial Planning & Analysis (Summer 2027)
Alaska Airlines
SeaTac, WA
- $25 USD / hour
Contributes to monthly closing process, including accruals, PO system management, invoice review and research, and data entry into relevant support databases/models.
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Materials Handler - DFS
Commander, Navy Installations
Bremerton, WA
…damaged or defective equipment. Enters deliveries into inventory data base. Conducts annual inventory, which requires counting types and quantities of items. Responsible for maintaining a…
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Strategic Performance Manager - Plant Engineering
Amentum
Richland, WA
…execution of organizational objectives. The Strategic Performance Manager collaborates widely across engineering, operations and projects, and supports organizations to monitor progress,…
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Operations Manager II - Shift Operations Manager
Amentum
Richland, WA
The Operations Manager is fully responsible for managing operations activities associated with plant equipment and systems within their organizational entity. The Operations Manager is…
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AA
Inflight Safety Reporting Analyst
Alaska Airlines
Renton, WA
- $117,450 USD / year
The Inflight Safety Reporting Analyst is responsible for developing solutions to Inflight safety data at Alaska Airlines (AS). As an individual contributor, they are responsible for…
Added just now
TS
Hope Market Manager
The Salvation Army
Tacoma, WA
- $20.89 USD / hour
The Hope Market Manager runs the Hope Market (food pantry) of the Tacoma Citadel Corps. The HMM works with Social Services staff, the Operations Manager and Operations Assistant, and…
Added just now
AI
Administrative Assistant
ABM Industries
Spokane, WA
- $21.72 USD / hour
…skills, abilities, geographic location, and alignment with market…
Added just now
Sales Operations Lead - Aviation, Amazon Leo
Amazon
Bellevue, WA
…the Aviation team, this role enables the sales leader to make data-driven decisions, look around corners, and drive predictable business…
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Senior Program Manager, Amazon Flex BOSS
Amazon
Bellevue, WA
Work closely with finance, marketing, capacity management, data science, engineering, and program management on process improvement and launch initiatives
Added just now
Sr Progrm Mgr Spl Returns, Worldwide Returns and Recommerce - Reverse Logistics Services
Amazon
Bellevue, WA
…full complement of business, product, program, operational, data, and software engineering teams, who work together to identify and remove defects that cause returns, reinvent the return…
Added just now
Strategic Operations Program Manager, Amazon Leo, Satellite Vehicle Engineering
Amazon
Redmond, WA
We are seeking a Strategic Operations Program Manager (PM) to join the Satellite Vehicle Engineering (SVE) team. In this role, you will support the lead SVE Strategic Ops PM and broader…
Added 1 min ago
O
Consulting Program Manager - Healthcare
Oracle
Olympia, WA
- $97,800 to $209,500 USD / year
…Oracle Health’s strategic priorities. As a Consulting Program Manager, you will lead the planning, coordination, and delivery of projects across Oracle Health’s internal development team,…
Added 1 min ago
O
Sourcing Manager 4-Optical Transceivers-Supply Chain Operations
Oracle
Seattle, WA
- $102,300 to $209,500 USD / year
Growth opportunities include Sourcing Manager owner for Sourcing Categories/Suppliers and Project Management leadership opportunities.
Added 1 min ago
A
Public Service - Higher Education Management Consulting Manager
Accenture
Seattle, WA · Kirkland, WA · Redmond, WA
- $94,400 to $293,800 USD / year
…Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in…
Added 1 min ago
A
Public Service - Higher Education Management Consulting Senior Manager – Transformation Lead
Accenture
Redmond, WA · Kirkland, WA · Seattle, WA
- $132,500 to $338,300 USD / year
…decentralized operating models was underestimated. Because change management in a shared governance environment was treated as a communications exercise instead of a sustained engagement…
Added 1 min ago
Senior Risk Manager - Inventory Trust, Inventory Evaluation
Amazon
Seattle, WA
We are seeking a bold, data-driven Sr. Risk Manager to lead the programmatic clearance of WW bad actor and bad inventory a scale. You will be building and scaling the mechanisms that…
Added 1 min ago
Manager, Conversation Design, Amazon Customer Service
Amazon
Seattle, WA
Want to help people at an extraordinary scale? Amazon Customer Service is seeking a hands-on team manager to lead the critical Conversation Design function. Our mission is to make customer…
Added 1 min ago
Finance Manager, AWS Real Estate
Amazon
Seattle, WA
Amazon Web Services (AWS) seeks a Finance Manager to lead strategic financial initiatives for our Real Estate Finance team. This high-visibility role offers the opportunity to directly…
Added 1 min ago
CF
Membership and Community Engagement Manager
Center for Volunteer & Nonprofit Leadership (CVNL)
San Rafael, CA
- $87,000 to $93,000 USD / year
The Membership and Community Engagement Manager is CVNL's main point of connection to nonprofits across the North Bay. This role builds the relationships that make CVNL's membership,…
Added 1 min ago
Senior Category Manager
CEL - Critical Power
Williamsburg, VA
…switchgear, modular power PODs, metering and automation – for data-centre and mission-critical customers in Europe and the United States, with its Group HQ and manufacturing in Dublin and a…
Added 1 min ago
Senior Project Manager
CEL - Critical Power
Wilmington, VA
…with a 40-year track record, focused on supplying the global data center…
Added 11 mins ago
HR Coordinator
E11EVEN Club Hotel & Residences
Miami, FL
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning…
Added 17 mins ago
General/Interdisciplinary Engineer, Senior
HX5, LLC
US-UT-Ogden, UT
…role will work closely with the Information System Security Manager (ISSM) to ensure systems meet all DoD and Air Force cybersecurity requirements, align with the Risk Management Framework…
Added 18 mins ago
ProMade New Product Development Technician
Encore Medical LP
TX
Job Title/High-Level Position Summary: The ProMade Engineering Technician provides technical, documentation, imaging-data, and product data management support for the development and…

CGI Technologies and Solutions, Inc.

Support Associate IV

Los Angeles, CA, United States

$24.29 USD / hour

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Job details

Pay: $24.29 USD / hour
Experience: Bachelor's Degree (or) 4 years of experience as a Support Associate Level II or III (or) 4 years of experience data entering in a high volume production environment, and;
Posting language: English
Posted: Nov 7, 2026

Original job description

Support Associate IV

Position Description

Under the direct supervision of the CGI Management personnel, the Support Associate assists the Customer Service department in completing the various duties in the Customer Service Department. The employee is also expected to perform various clerical and repetitive manual functions to support the customer service and adjudication departments. Additionally, perform various processing functions, utilizing office equipment and machinery in the preparation, processing, and mailing of passports and passport related documents. Utilize the current TDIS PD and PRISM computer operating system to include creation of document batches, document imaging (scanning) and reviewing, retrieval of individual application information, data entry, book printing, the generation of mailing labels, and sorting and affixing postage to sealed envelopes. Must be able to perform quality checks for standard fee information on individual applications. Due to the nature of the government contract requirements and/or clearance requirements, U.S. Citizenship is required.

This position is located in Los Angeles, CA.

Your future duties and responsibilities

The Support Associate Level IV provides support to the Government staff and performs accounting functions, prepares letters, reports and specialized correspondence. Anticipated tasks include, but are not limited to, the following:

. Receive undeliverable Passports, requesting issued applications from QC, and researching mailing problems, assist in researching questions with applicants, and other issues requiring more senior level expertise

. Assist the Government Customer Service Manager (CSM) with inquiries from Congress, Headquarters, White House, and other Government agencies

. Assist in maintaining applications with applicants who provided Potentially Fraudulent Birth Documents (PFBD). Provide research and preliminary recommendations concerning PFBD. Maintain various PFBD data bases PFBD CPC data base, PFBD SharePoint site

. Assist in training lower level Support Associates in the essential job functions, helping to constantly improve the training processes and procedures

. Operate various equipment for high speed scanning, mail out, and metering mail

. Generate mailing labels, ensure that mail labels match the applicant identification, fill and seal envelopes with correct passport and corresponding supporting documents

. Box and archive files for storage purposes

. Receive and assemble third party mail

. Follow a pre set pattern for document sequencing

. Perform searching and filing functions, file and/or retrieve application packages from file cabinets

. Operate scanning equipment and biological hood HEPPA filter to open mail

. Interface with Passport applicants at Agency/Center information and will call counters. At the Information Station, ensure appointment is scheduled; review Passport application, photograph, identification and supporting documentation for completeness prior to adjudication. Ensure the application and documents complies with passport

Required qualifications to be successful in this role

EDUCATION/EXPERIENCE:

. Bachelor's Degree (or) 4 years of experience as a Support Associate Level II or III (or) 4 years of experience data entering in a high volume production environment, and;

. Six (6) years of general office experience, including;

. Four (4) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook.

OTHER QUALIFICATIONS:

. Good hand eye coordination

. Ability to remain flexible and adapt under pressure in stressful situations and follow instructions and established procedures

. Capable of performing repetitive tasks while maintaining a high level of accuracy, such as: lifting, standing, reaching, twisting, sealing envelopes, opening mail, stacking, moving/stacking boxes, un stapling, paper clipping, book printing, sorting, filing, and reading

. Ability to multi task while paying attention to detail and accuracy

. Ability to work in one place and traverse the office on a continuing basis

. Ability to provide basic customer service skills

. Ability to transport up to 30 lbs.

. Ability to effectively and politely interface with the public

. Good data entry skills

. Good filing and file retrieval skills

. Applicants selected will be subject to a CGI credit/background check and a government security investigation.

. Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and a MRPT clearance is required.Ability to learn and recall information about Passport application procedures and the laws and regulations pertaining to Passport requirements.

. Ability to demonstrate excellent customer service skills and effectively communicate

Desired qualifications/non essential skills required:

Knowledge and understanding of the laws, rules and regulations pertaining to eligibility for and issuance of a U.S. Passport.

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level, relevant experience and training, and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case.

CGI Federals benefits are offered to eligible professionals on their first day of employment to include:

Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar for dollar contributions made by eligible employees, up to a maximum, for their job category

401(k) Plan and Profit Participation for eligible professionals

Additional benefits determined by your Service Contract Act:

Paid Time Off (PTO)

Paid Federal Holidays

Health & Welfare Benefits

Hourly rate $24.29

Hourly Rate: $24.29/hour

CGI Federals benefits are offered to eligible professionals on their first day of employment to include:

Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar for dollar contributions made by eligible employees, up to a maximum, for their job category

401(k) Plan and Profit Participation for eligible professionals

Additional benefits determined by your Service Contract Act:

Paid Time Off (PTO)

Paid Federal Holidays

Health & Welfare Benefits

#CGIFederalJob

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team - one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Click here (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

CGI is an Equal Opportunity Employer, to include disability and protected veteran status; we are committed to compliance with U.S. laws and regulations.

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More about this job

Skills

CGI
Customer service
Office equipment
Data entry
Statistical quality control
CSM
Research
Microsoft SharePoint
Documentation
Office software
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Microsoft Outlook
Attention to detail

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