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Added 1 min ago
Strategic Client Executive
Zelis
Remote, United States
At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their…
Added 1 min ago
VA
Emergency Veterinary Assistant
VCA Animal Hospitals
Greenfield, WI
- $18 to $23 USD / hour
VCA MECA has been serving the Milwaukee community since 2009. We provide top-tier emergency and critical care services for pets in need. Our facility is equipped with the latest technology,…
Added 1 min ago
Internist
VCA Animal Hospitals
Los Angeles, CA
Empathetic partners who develop strong client and Associate relationships built on trust
Added 1 min ago
Associate Veterinarian - Chapel Hill, NC
VCA Animal Hospitals
Chapel Hill, NC
Join us as an Associate Veterinarian at VCA Legion Road Animal Hospital in Chapel Hill, North Carolina, and you’ll quickly discover that you’re well supported by world-class medicine,…
Added 1 min ago
VA
Associate Veterinarian
VCA Animal Hospitals
Yuba City, CA
- $125,000 to $180,000 USD / year
Join us as an Associate Veterinarian at VCA Northpointe Animal Hospital and you’ll quickly discover that you’re well supported by world-class medicine, technology, facilities and a talented…
Added 1 min ago
Medical Director DVM
VCA Animal Hospitals
Chicago, IL
Empathetic partners who develop strong client and Associate relationships built on trust.
Added 1 min ago
Associate Veterinarian
VCA Animal Hospitals
Stafford, TX
Join us as an Associate Veterinarian at VCA Stafford Oaks Animal Hospital and you’ll quickly discover that you’re well supported by world-class medicine, technology, facilities and a…
Added 1 min ago
Receptionist
BLANKENSHIP CPA GROUP PLLC
Brentwood, TN
…experience that reflects the firm's commitment to exceptional client service. This role is responsible for managing front desk operations, handling administrative support functions,…
Added 1 min ago
Director of Outpatient Services and Programs
Default Brand
Philadelphia, PA
Join Our Team as a Director of Outpatient Services and Programs and help make a difference in the lives of children, youth, and families!
Added 2 mins ago
Healthcare Provider Back Office Consulting - Senior Associate
PricewaterhouseCoopers Advisory Services LLC
Chicago, IL · Raleigh, NC · Charlotte, NC · Jacksonville, FL · Cleveland, OH · Kansas City, MO · Dallas, TX · Las Vegas, NV · Richmond, VA · Boston, MA · St. Louis, MO · Salt Lake City, UT · San Antonio, TX · Seattle, WA · Tampa, FL · Atlanta, GA · Austin, TX · Washington, DC · Miami, FL · Minneapolis, MN · Denver, CO · Nashville, TN · Detroit, MI · New Orleans, LA · NY · Florham Park, NJ · Philadelphia, PA · Pittsburgh, PA · Houston, TX · Portland, OR
As a Healthcare Provider Back Office Consulting Senior Associate you will support client engagements focused on business application consulting for healthcare provider operations, helping…
Added 2 mins ago
Provider Clinical Operations Consultant, Senior Associate
PricewaterhouseCoopers Advisory Services LLC
NY · Atlanta, GA · Charlotte, NC · Austin, TX · Chicago, IL · Washington, DC · Kansas City, MO · Dallas, TX · Baltimore, MD · Milwaukee, WI · Minneapolis, MN · Boston, MA · Philadelphia, PA · Pittsburgh, PA · Houston, TX
As a Provider Clinical Operations Consultant, Senior Associate you will support healthcare provider clients in clinical operations modernization, helping shape work across patient access,…
Added 2 mins ago
IH Technician
Total Safety
La Porte, TX
High school diploma or GED plus ARSC (Association of Reciprocal Safety Councils) Basic Orientation Plus and client-site specific safety orientation. Prefer an associate degree in science or…
Added 7 mins ago
Retail Assistant Store Manager
The ODP Group
Katy, TX
…Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel…
Added 7 mins ago
Retail Assistant Store Manager
The ODP Group
Houston, TX
…Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel…
Added 8 mins ago
Asset Management Business Management Associate - (Global Product Strategy & Development)
JPMC page
New York, NY · NY
…of our investment products. Together, the team partners with client, investment, legal, compliance, platform management, marketing and more to develop, position and differentiate our…
Added 8 mins ago
Associate Banker, 30 Hours, Columbus East Area - Multiple Locations
JPMC page
Gahanna, OH · Reynoldsburg, OH · New Albany, OH · Pickerington, OH
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined…
Added 8 mins ago
Senior Patient Access Specialist
Ensemble RCM LLC
Kilmarnock, VA
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end…
Added 8 mins ago
Senior Patient Access Specialist
Ensemble RCM LLC
Petersburg, VA
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end…
Added 8 mins ago
ER
Patient Access Specialist
Ensemble RCM LLC
Memphis, TN
- $17 to $18.15 USD / hour
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end…
Added 8 mins ago
ER
Patient Access Associate Specialist- Part Time
Ensemble RCM LLC
Richmond, VA
- Part-time
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end…
Added 8 mins ago
Financial Counseling Specialist
Ensemble RCM LLC
Newport News, VA
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end…
Added 9 mins ago
TP
Hotel Shuttle Driver - Walt Disney World's Swan Reserve
Towne Park, LLC
Lake Buena Vista, FL
- $14 to $20 USD / hour
Protects guest confidentiality in accordance with HIPPA requirements. Maintains the security of client financial and identifying information. May not provide “lift” services or assistance…
Added 9 mins ago
TP
Lead Valet Attendant - UF Shands & Hotel Eleo
Towne Park, LLC
Gainesville, FL
- $14 USD / hour
…Conducts an effective room presentation when providing bell services for guests. Assists with the delivery and pick up of items to guest rooms. Assists guests with directions, taxis,…
Added 9 mins ago
Manager, Logistics
Catalent
Harmans, MD
…Baltimore location. The campus is close to Washington, DC’s I-270 Technology Corridor, top universities, and government…
Added 11 mins ago
System Administrator
Accenture Federal Services
Washington, DC
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a…

CGI Technologies and Solutions, Inc.

Supervisor

Seattle, WA, United States

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Job details

Experience: Bachelor's Degree (or) 4 years of experience as a Support Associate Level II or III (or) 4 years of experience in managing teams, and;
Posting language: English
Posted: Aug 14, 2026

Original job description

Supervisor

Position Description

Under the direction of the Site PSM, Government Client Leadership or designate, lead a team involved in all phases of passport processing, customer service and PRISM functions. Includes planning, directing and coordination of the daily activities of mail open, cashier, image capture, image review, data entry, bookprint, quality control, customer service functions such as searches, re writes, re issues, re mails and all PRISM functions. Assure sufficient inventory of passports and other supplies are on hand to meet current and anticipated demand.

This position is located in Seattle, WA.

Your future duties and responsibilities

The Section Leader leads and manages a team of Support Associates. Responsibilities include setting work priorities and ensuring a smooth transition of work between the various teams. If requested by Government management, ensure that a sufficient inventory of Passports and other supplies are on hand to meet current and anticipated demand. The Section Leader serves as a Subject Matter Expert (SME) in critical roles and frequently liaises with onsite Government Management. Critical roles such as, Passport services' processing work functions (mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM), customer service, fraud, cashier, passport product control, and supervise at any level within the Agency/Center. Anticipated tasks include, but are not limited to, the following:

. Plan, direct, and coordinate the daily activities of mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM. Plan and follow established procedures and methods to meet changing processing requirements

. Provide regular operational feedback, management meetings, status updates, attendance reporting, training records, and other production activity reporting

. Perform workload management in all Passport task areas to include, Mail Open, LB/Scanning, Image Review, Book Print, Quality Control, Mail Out, PRISM or Customer Service

. Notify the Passport Support Manager of any problems or issues with staff adherence to procedures, any internal controls violations

. Monitor workload and make recommendations to the Government on how to divide work among support staff

. Monitor contractor personnel performance and ensure that work is performed in accordance with performance standards, established procedures, and internal controls

. Assist with prioritizing will calls, expedites, and routine work

. Assist in training contract personnel in their duties and tasks, helping to constantly improve

Required qualifications to be successful in this role

. Good oral and written communication skills

. Ability to prioritize workload for small teams and possess good organizational skills

. Experience in banking, cash handling, and transaction processing.

. Ability to effectively and politely interface with the public and provide excellent customer service

. Ability to analyze, interpret, and apply regulatory material and internal controls

. Bachelor's Degree (or) 4 years of experience as a Support Associate Level II or III (or) 4 years of experience in managing teams, and;

. Six (6) years of general office experience, including;

. Two (2) years of supervisory experience, including;

. Four (4) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook, and;

. Demonstrated customer service experience, and;

. Demonstrated ability to lead, manage, assign, delegate, prioritize, and organize workflow duties of a team.

Desired qualifications/non essential skills required:

Knowledge and understanding of the laws, rules and regulations pertaining to eligibility for and issuance of a U.S. Passport.

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $57,100.00 $121,900.00.

CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:

. Competitive compensation

. Comprehensive insurance options

. Matching contributions through the 401(k) plan and the share purchase plan

. Paid time off for vacation, holidays, and sick time

. Paid parental leave

. Learning opportunities and tuition assistance

. Wellness and Well being programs

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. Competitive compensation including profit participation program

. Comprehensive medical, dental, and vision benefits

. Basic life and accidental death & dismemberment insurance

. Matching contributions through 401(k) plan, and CGI share purchase plan

. Flexibility and paid accrued vacation leave, ranging from 10 to 20 days per year, based on job level, years of relevant prior experience, and years of service

. 80 hours of floating holiday leave per year to observe holidays that are importan . At least 80 consecutive hours of paid sick/safe leave (except where applicable state/local law requires . Paid parental leave, ranging from 20 to 70 consecutive business days based on circumstances of leave and applicable laws

. Bereavement leave, ranging from 1 to 7 days per year based on relationship.

. Paid jury duty leave, up to time summoned

. Learning opportunities and tuition assistance

. Wellness and Well being programs

For more detailed information about our benefits offerings visit https://www.cgi.com/us/en us/careers/our benefits.

Please note that the benefits listed above are subject to change based on the specific terms and conditions of the contract being supported.

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Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team - one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Click here (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

CGI is an Equal Opportunity Employer, to include disability and protected veteran status; we are committed to compliance with U.S. laws and regulations.

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