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Email Account Manager
WITHIN
Long Island City, NY · 43-01 22nd Street Suite 602 Long Island City, NY
…growing and we’re looking for a passionate, motivated Account Manager who is willing to take the lead across multiple retention channels such as email, sms, push and loyalty. This is a…
Added just now
Procurement Manager
EA Engineering, Science, and Technology, Inc., PBC
Hunt Valley, MD
We are currently seeking a highly motivated and experienced Procurement Manager/Contract Administrator to join our team here at EA Engineering Science and Technology. In this role, you will…
Added 1 min ago
GIS Account Manager – Commercial Midmarket Accounts
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Philadelphia, PA
2+ years of enterprise sales and/or relevant consulting or program management experience
Added 1 min ago
GIS Account Manager – Commercial Midmarket Accounts
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Charlotte, NC
2+ years of enterprise sales and/or relevant consulting or program management experience
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GIS Account Manager – Commercial Midmarket Accounts
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2+ years of enterprise sales and/or relevant consulting or program management experience
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GIS Account Manager – Commercial Midmarket Accounts
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GIS Account Manager - Commercial
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Office Administrator Manager
SYNERGY HomeCare
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…like YOU! When you join the SYNERGY HomeCare team as an Office Manager, you will feel appreciated, recognized, and…
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Sr. Manager - Account Management, Intermodal
Uber Freight
Chicago, IL
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Project Manager/Estimator
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Review and pricing of RFI’s, RFP’s, and any new construction documents issued by Client in a timely manner.
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Quality Assurance Manager (Onsite | Tallahassee, FL - People First Call Center)
NorthgateArinso LLC
United States
Quality Assurance Manager | Onsite - Tallahassee, FL
Added 2 mins ago
AP
Account Manager Enterprise Partnerships, Alabama & Mississippi Gulf Coast
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Remote, United States
- $90,000 to $100,000 USD / year
As our Account Manager, you will be the ultimate strategic partner, business coach, and advocate for the medical practices in your portfolio. You are the day-to-day anchor of these…
Added 2 mins ago
NY
Office Manager (Bilingual Spanish)
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- $90,000 to $110,000 USD / year
Report to the Senior Manager, Call Center & Bronx Support Services. Meet regularly with the Program Administrator to review clinic operations, team performance, escalations, and project…
Added 2 mins ago
M
Cx Agent/Engineer (Full-Time)
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…Project management responsibility in close liaison with Project Manager on small to mid-size projects. Analyze and optimize internal and external processes. Other duties as…
Added 4 mins ago
Healthcare Revenue Cycle Director
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Metairie, LA
· RestorixHealth is proud to provide employees with a comprehensive and attractive benefits program which includes the following:
Added 4 mins ago
VH
Chief Nurse (Acute Care Service)
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Mather AFB, CA
- $179,376 to $228,000 USD / year
…by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on…
Added 5 mins ago
IG
(PRIME) - Project Coordinator
Insight Global
Los Angeles, CA
- From $40 USD / hour
Our client is looking for a Project Manager to help manage network infrastructure installation projects across Los Angeles Unified School District. There are about 750 schools within the…
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People Science Consultant
Crusoe
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Added 5 mins ago
People Science Consultant
Crusoe
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- Serve as the dedicated analytics partner to our PSPs and their client organizations, such as Engineering, Data Center Operations, Manufacturing and G&A.
Added 8 mins ago
Manager, Logistics
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We have an opportunity for a Manager, Logistics to join our team at the Harmans/BWI campus. In this role, you will lead shipping and receiving operations and oversee logistics activities…
Added 8 mins ago
Senior Manager, Logistics
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We have an opportunity for a Senior Manager, Logistics to join our team at the Harmans/BWI campus. In this role, you will lead the end-to-end physical flow of materials and products that…
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Platform Engineer - Remote
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SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or…
Added 9 mins ago
Senior Manager, Insights, Amazon Focus
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Added 9 mins ago
VH
Dietitian (Clinical)
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Green Bay, WI · Appleton, WI
- $50,460 to $97,087 USD / year
…coordinates nutritional care with other health care providers, the client, the clients family and the community. This is an outpatient primary care dietitian position that will serve both…
Added 9 mins ago
CS
Donor Relations Coordinator
CROSSROADS SCHOOL FOR ARTS & SCIENCES
SANTA MONICA, CA
- $28.85 to $31.25 USD / hour
Support the implementation of a comprehensive donor stewardship program that fosters meaningful engagement and demonstrate the impact of philanthropic support across annual, campaign,…

CGI Technologies and Solutions, Inc.

Supervisor

Seattle, WA, United States

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Job details

Experience: Bachelor's Degree (or) 4 years of experience as a Support Associate Level II or III (or) 4 years of experience in managing teams, and;
Posting language: English
Posted: Aug 14, 2026

Original job description

Supervisor

Position Description

Under the direction of the Site PSM, Government Client Leadership or designate, lead a team involved in all phases of passport processing, customer service and PRISM functions. Includes planning, directing and coordination of the daily activities of mail open, cashier, image capture, image review, data entry, bookprint, quality control, customer service functions such as searches, re writes, re issues, re mails and all PRISM functions. Assure sufficient inventory of passports and other supplies are on hand to meet current and anticipated demand.

This position is located in Seattle, WA.

Your future duties and responsibilities

The Section Leader leads and manages a team of Support Associates. Responsibilities include setting work priorities and ensuring a smooth transition of work between the various teams. If requested by Government management, ensure that a sufficient inventory of Passports and other supplies are on hand to meet current and anticipated demand. The Section Leader serves as a Subject Matter Expert (SME) in critical roles and frequently liaises with onsite Government Management. Critical roles such as, Passport services' processing work functions (mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM), customer service, fraud, cashier, passport product control, and supervise at any level within the Agency/Center. Anticipated tasks include, but are not limited to, the following:

. Plan, direct, and coordinate the daily activities of mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM. Plan and follow established procedures and methods to meet changing processing requirements

. Provide regular operational feedback, management meetings, status updates, attendance reporting, training records, and other production activity reporting

. Perform workload management in all Passport task areas to include, Mail Open, LB/Scanning, Image Review, Book Print, Quality Control, Mail Out, PRISM or Customer Service

. Notify the Passport Support Manager of any problems or issues with staff adherence to procedures, any internal controls violations

. Monitor workload and make recommendations to the Government on how to divide work among support staff

. Monitor contractor personnel performance and ensure that work is performed in accordance with performance standards, established procedures, and internal controls

. Assist with prioritizing will calls, expedites, and routine work

. Assist in training contract personnel in their duties and tasks, helping to constantly improve

Required qualifications to be successful in this role

. Good oral and written communication skills

. Ability to prioritize workload for small teams and possess good organizational skills

. Experience in banking, cash handling, and transaction processing.

. Ability to effectively and politely interface with the public and provide excellent customer service

. Ability to analyze, interpret, and apply regulatory material and internal controls

. Bachelor's Degree (or) 4 years of experience as a Support Associate Level II or III (or) 4 years of experience in managing teams, and;

. Six (6) years of general office experience, including;

. Two (2) years of supervisory experience, including;

. Four (4) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook, and;

. Demonstrated customer service experience, and;

. Demonstrated ability to lead, manage, assign, delegate, prioritize, and organize workflow duties of a team.

Desired qualifications/non essential skills required:

Knowledge and understanding of the laws, rules and regulations pertaining to eligibility for and issuance of a U.S. Passport.

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $57,100.00 $121,900.00.

CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:

. Competitive compensation

. Comprehensive insurance options

. Matching contributions through the 401(k) plan and the share purchase plan

. Paid time off for vacation, holidays, and sick time

. Paid parental leave

. Learning opportunities and tuition assistance

. Wellness and Well being programs

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. Competitive compensation including profit participation program

. Comprehensive medical, dental, and vision benefits

. Basic life and accidental death & dismemberment insurance

. Matching contributions through 401(k) plan, and CGI share purchase plan

. Flexibility and paid accrued vacation leave, ranging from 10 to 20 days per year, based on job level, years of relevant prior experience, and years of service

. 80 hours of floating holiday leave per year to observe holidays that are importan . At least 80 consecutive hours of paid sick/safe leave (except where applicable state/local law requires . Paid parental leave, ranging from 20 to 70 consecutive business days based on circumstances of leave and applicable laws

. Bereavement leave, ranging from 1 to 7 days per year based on relationship.

. Paid jury duty leave, up to time summoned

. Learning opportunities and tuition assistance

. Wellness and Well being programs

For more detailed information about our benefits offerings visit https://www.cgi.com/us/en us/careers/our benefits.

Please note that the benefits listed above are subject to change based on the specific terms and conditions of the contract being supported.

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Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team - one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Click here (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

CGI is an Equal Opportunity Employer, to include disability and protected veteran status; we are committed to compliance with U.S. laws and regulations.

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