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Added 1 min ago
Sales Associate / Receptionist
Drybar Shops
Scottsdale, AZ
This is not your normal retail sales associate / customer service position. We are growing faster than ever and fiercely recruiting amazing sales associates / customer service…
Added 1 min ago
Technical Support Analyst
Internova Travel Group
Beverly Hills, CA
Support various software packages including Microsoft Office, anti-virus, backup, email clients, ActiveSync, VPN client, Adobe Products, Internet Browsers and various GDS software.
Added 1 min ago
Territory Retail Lead - North Versailles, PA
Anderson Merchandisers
North Versailles, PA
We offer flexible hours, competitive pay, and great benefits for both full and part-time associates.
Added 1 min ago
Retail Merchandiser - Houghton, MI
Anderson Merchandisers
Houghton, MI
We offer flexible hours, competitive pay, and great benefits for both full and part-time associates.
Added 2 mins ago
CG
STEWARD (PART TIME)
Compass Group
Lake Mary, FL
- $16 to $17 USD / hour
- Part-time
We have an opening for a part time STEWARD position.
Added 2 mins ago
CG
ROUTE DRIVER - SMARTSERVICE (FULL TIME)
Compass Group
Garner, NC
- $20 to $26 USD / hour
- Full-time
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft…
Added 2 mins ago
DIR, DINING SERVICES III - INDIANA UNIVERISTY - INDIANAPOLIS
Compass Group
INDIANAPOLIS, IN
Maintain client and customer happiness by ensuring food quality and customer service standards are met consistently.
Added 2 mins ago
CG
BUTLER - CLIENT EXECUTIVE DINING (FULL TIME)
Compass Group
NEW YORK, NY
- $32 USD / hour
- Full-time
We have an opening for full time BUTLER - CLIENT EXECUTIVE DINING positions.
Added 3 mins ago
BD
Retail Sales Associate
Bob's Discount Furniture LLC
Reynoldsburg, OH
- $45,000 to $65,000 USD / year
…Furniture’s success and expansion. Whether you're looking for full-time or part-time opportunities, you'll find a supportive, fun, and team-oriented environment at Bob’s. As a Guest…
Added 4 mins ago
MS
Service Associate
MS Smith Barney, LLC
San Francisco, CA
- $35,152 to $90,000 USD / year
Service Associates perform operational support and oversight on behalf of the Complex as well as general management support functions and special projects. The role is responsible for daily…
Added 5 mins ago
Seasonal Associate
Sephora
Raleigh, NC
As a Seasonal Associate, you'll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You'll…
Added 5 mins ago
S
Operations Associate - Flex
Sephora
Littleton, CO
- $19.8 to $22.9 USD / hour
Your Role at Sephora: As an Operations Associate, you’ll be the backbone of the store - ensuring smooth, efficient operations that support an exceptional client experience. From inventory…
Added 9 mins ago
Data Strategy & Governance Manager
Accenture LLP Company
NY
Travel may be required for this role, varying from 0 to 80% depending on business need and client requirements.
Added 11 mins ago
Field Service Engineer Drives and Automation
GE Vernova
Unspecified, TX · Houston, TX
GE’s Power Conversion business, part of GE Vernova, provides electrification systems that are critical to customers’ power and energy needs for their high-performance applications. We work…
Added 11 mins ago
IT Service Desk Specialist II
NetImpact Strategies
Fort Sam Houston, TX
NetImpact Strategies, Inc. is seeking to hire an IT Service Desk Specialist to support a Federal agency.
Added 13 mins ago
Branch Operations Lead - Corona Chino Valley Market - Corona, CA and Surrounding Areas
JPMC page
Corona, CA
…opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the…
Added 13 mins ago
Associate, Product Manager
BlackRock
San Francisco, CA · Princeton, NJ · Sausalito, CA · Atlanta, GA
…management for portfolio management, investment operations, and client service…
Added 15 mins ago
H&
Spa Sales Associate
Hand & Stone - 6102 Centre Ave - Pittsburgh, PA
Pittsburgh, PA
- $15 to $17 USD / hour
Hand & Stone Massage and Facial Spa is looking for an experienced customer service orientated individual to join our Spa Associate team at our Pittsburgh-East Liberty location. This person…
Added 17 mins ago
Client Support Associate
Jackson Hewitt - EPL
Lake Charles, LA
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support.…
Added 18 mins ago
SR
Development Manager
Seneca Real Estate
Seattle, WA
- $150,000 to $185,000 USD / year
As part of Seneca Group’s continued growth, we are seeking a skilled Development Manager based in our Seattle office in Seattle, WA. This role will play a key part in providing superior…
Added 19 mins ago
J
Executive Meeting Manager
Jacksonville, FL
- $24.04 to $28.8 USD / hour
Provide the highest levels of customer service to internal partners and external clients at all times.
Added 20 mins ago
PI
Vaccines Specialist, Health and Science Professional - Orlando Central, FL
Pfizer Inc
Remote, United States
- $76,000 to $199,600 USD / year
…career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact…
Added 20 mins ago
PI
Cardiovascular Specialist, Health and Science Professional - Williamsburg, NY
Pfizer Inc
Remote, United States
- $76,000 to $199,600 USD / year
…career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and can impact the health…
Added 20 mins ago
NM
Associate, US Leveraged Capital Markets
NatWest Markets Securities Inc.
United States
- $135,000 to $170,000 USD / year
As our Associate, US Leveraged Capital Markets, you’ll support our domestic and Yankee leveraged loan and high yield capital markets origination and syndication activities working with our…
Added 20 mins ago
A
Associate Vice President, Design & Program Manager – Government Programs
AECOM
Remote, United States
- $200,000 to $225,000 USD / year
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big…

CGI Technologies and Solutions, Inc.

Supervisor

Houston, TX, United States

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Job details

Experience: Bachelor's Degree (or) 4 years of experience as a Support Associate Level II or III (or) 4 years of experience in managing teams, and;
Posting language: English
Posted: Sep 21, 2026

Original job description

Supervisor

Position Description

Under the direction of the Site PSM, Government Client Leadership or designate, lead a team involved in all phases of passport processing, customer service and PRISM functions. Includes planning, directing and coordination of the daily activities of mail open, cashier, image capture, image review, data entry, bookprint, quality control, customer service functions such as searches, re writes, re issues, re mails and all PRISM functions. Assure sufficient inventory of passports and other supplies are on hand to meet current and anticipated demand.

This position is located in Houston, TX.

Your future duties and responsibilities

The Section Leader leads and manages a team of Support Associates. Responsibilities include setting work priorities and ensuring a smooth transition of work between the various teams. If requested by Government management, ensure that a sufficient inventory of Passports and other supplies are on hand to meet current and anticipated demand. The Section Leader serves as a Subject Matter Expert (SME) in critical roles and frequently liaises with onsite Government Management. Critical roles such as, Passport services' processing work functions (mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM), customer service, fraud, cashier, passport product control, and supervise at any level within the Agency/Center. Anticipated tasks include, but are not limited to, the following:

. Plan, direct, and coordinate the daily activities of mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM. Plan and follow established procedures and methods to meet changing processing requirements

. Provide regular operational feedback, management meetings, status updates, attendance reporting, training records, and other production activity reporting

. Perform workload management in all Passport task areas to include, Mail Open, LB/Scanning, Image Review, Book Print, Quality Control, Mail Out, PRISM or Customer Service

. Notify the Passport Support Manager of any problems or issues with staff adherence to procedures, any internal controls violations

. Monitor workload and make recommendations to the Government on how to divide work among support staff

. Monitor contractor personnel performance and ensure that work is performed in accordance with performance standards, established procedures, and internal controls

. Assist with prioritizing will calls, expedites, and routine work

. Assist in training contract personnel in their duties and tasks, helping to constantly improve the train

Required qualifications to be successful in this role

. Good oral and written communication skills

. Ability to prioritize workload for small teams and possess good organizational skills

. Ability to effectively and politely interface with the public and provide excellent customer service

. Ability to analyze, interpret, and apply regulatory material and internal controls

. Bachelor's Degree (or) 4 years of experience as a Support Associate Level II or III (or) 4 years of experience in managing teams, and;

. Six (6) years of general office experience, including;

. Two (2) years of supervisory experience, including;

. Four (4) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook, and;

. Demonstrated customer service experience, and;

. Demonstrated ability to lead, manage, assign, delegate, prioritize, and organize workflow duties of a team.

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and license and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $64,000.00 $67,000.00.

At CGI we call our professionals “members” to reinforce that all who join our team are, as owners,

empowered to participate in the challenges and rewards that come from building a world class company.

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $58,000.00 $136,200.00.

CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:

. Competitive compensation

. Comprehensive insurance options

. Matching contributions through the 401(k) plan and the share purchase plan

. Paid time off for vacation, holidays, and sick time

. Paid parental leave

. Learning opportunities and tuition assistance

. Wellness and Well being programs

#CGIFederalJob

#LI SS23

#ClearanceJobs

#PassportUS

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team - one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Click here (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

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More about this job

Skills

PSM
Leadership
Lead a team
Customer service
Data entry
Quality control
Reporting
Support managers
Monitor workload
Guide staff
Prioritization
Communication skills
Organizational skills
Office software
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Microsoft Outlook
Workflow
CGI

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