Senior UX Designer
Position Description
We are seeking a Senior UX Designer / UX Design Lead to provide hands-on design leadership for complex digital product initiatives. This role will focus on designing intuitive, accessible, and scalable experiences for complex financial workflows and dense, data-intensive screens.
The successful candidate will lead the definition and delivery of UX work, help shape product strategy, and drive collaboration across multiple product areas. They will bring a strong customer mindset, the ability to solve ambiguous problems, and the confidence to work closely with product, business, engineering, research, and design teams.
Location: Halifax, NS; Moncton, NB; or Stratford, PEI
Work mode: Onsite, 5 days per week
Your future duties and responsibilities
- Lead the definition, planning, and delivery of UX work with minimal guidance, connecting design decisions to measurable business and customer outcomes.
- Lead UX activities from discovery and concept development through implementation.
- Collaborate with the Product Owner to help inform product strategy and define a clear product vision.
- Translate customer needs, business requirements, and technical constraints into intuitive experiences and effective digital solutions.
- Design complex financial workflows, transactional experiences, data-intensive applications, and dense financial screens.
- Take early ideas and concepts, develop them into well-defined design approaches, and create solutions that stakeholders can evaluate and build upon.
- Create user flows, journey maps, information architecture, wireframes, prototypes, detailed designs, and other design artifacts.
- Apply a range of design skills and methods, including visual design, conversational design, information architecture, prototyping, design thinking, strategic design, user research, and UX writing.
- Facilitate design workshops, collaborative working sessions, and stakeholder discussions.
- Apply user research, usability testing, analytics, and customer feedback to improve solutions and support measurable outcomes.
- Work across product areas and organizational teams to drive consistent customer experiences.
- Promote the value of design systems, reusable design elements, scalable patterns, and component libraries.
- Drive design system adoption and identify opportunities to improve and evolve the system over time.
- Partner with developers to support accurate implementation, explain design rationale, and resolve design and technical trade-offs.
- Know when to advocate for a better user experience and when to work within technical constraints to reach a practical solution.
- Collaborate openly with team members, share ideas, provide feedback, and incorporate feedback from others.
- Champion usability, accessibility, inclusive design, and customer-centered UX practices.
- Present design concepts, recommendations, and rationale clearly to business and technical stakeholders.
- Coach and mentor junior designers and contribute to the growth of UX practices across the group.
Required qualifications to be successful in this role
- 6+ years of professional UX, Product Design, or related experience preferred.
- A digital portfolio that can be reviewed online is required.
- Strong portfolio demonstrating end-to-end UX design, complex workflows, problem-solving, and measurable outcomes.
- Experience designing complex financial, transactional, data-intensive, or enterprise applications.
- Advanced proficiency with Figma and modern design and prototyping tools.
- Strong experience with interaction design, information architecture, user flows, wireframing, prototyping, and detailed visual design.
- Experience designing responsive web and/or mobile applications.
- Understanding of design and the ability to determine the appropriate level of detail for different stages of the design process.
- Strong understanding of usability, accessibility, inclusive design, and user-centered design principles.
- Experience incorporating user research, customer behaviour, usability insights, and analytics into design decisions.
- Strong customer mindset, with the ability to ask why, dig deeper, and identify the root causes of ambiguous customer problems.
- Strong presentation, communication, facilitation, and stakeholder management skills.
- Ability to clearly communicate and explain design rationale to business, product, and technical partners.
- Experience working collaboratively in Agile/Scrum environments.
- Ability to independently manage UX activities across complex initiatives and multiple product areas.
- Ability to build positive relationships, collaborate effectively, and work as part of a cross-functional team.
Assets
- Experience in financial services, banking, fintech, investment, wealth management, or another regulated industry.
- Experience designing complex financial screens, dense workflows, dashboards, transactional applications, or data-rich enterprise products.
- Experience with enterprise design systems, component libraries, reusable patterns, and design system adoption.
- Knowledge of WCAG accessibility standards and usability testing.
- Experience with design thinking, strategic design methods, conversational design, UX writing, or user research.
- Experience working closely with developers and navigating technical limitations and implementation trade-offs.
- Experience coaching or mentoring junior designers.
CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $70,000–$135,000. This role is an existing vacancy.
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Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.
That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.
To learn more about accessibility at CGI, contact us via email (accessibility@cgi.com) . Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.
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