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CGI Technologies and Solutions, Inc.

Senior Cisco Identity Services Engine (ISE) Engineer **

Washington, DC, United States

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Job details

Experience: . 5+ years of hands-on experience administering and troubleshooting Cisco ISE 3.x in distributed, multi node enterprise environments.
Posting language: English
Posted: Oct 16, 2026

Original job description

Senior Cisco Identity Services Engine (ISE) Engineer **

Position Description

CGI is seeking a Senior Cisco Identity Services Engine (ISE) Engineer to lead the operation, maintenance, and support of an enterprise network access control platform in a large financial services environment.

This position is required in one of the following locations: Washington, DC

Other Information:

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $110,100.00 $123,200.00.

CGI's benefits are offered to eligible professionals on their first day of employment to include:

Competitive compensation. Comprehensive insurance options. Matching contributions through the 401(k) plan and the share purchase plan. Paid time off for vacation, holidays, and sick time. Paid parental leave. Learning opportunities and tuition assistance. Wellness and Well-being programs.

Your future duties and responsibilities

This hands-on role supports secure wired and wireless access, certificate-based authentication, identity integrations, and the availability of a distributed, highly available ISE environment.

You will independently manage platform upgrades, certificate renewals, policy changes, vulnerability remediation, and infrastructure migrations. Responsibilities include troubleshooting complex authentication failures, resolving production incidents, and managing changes through ServiceNow with clear implementation, validation, and rollback plans.

The role works closely with network, wireless, endpoint, security, and infrastructure teams, as well as Cisco TAC. Strong technical ownership, sound production judgment, and clear communication are essential. Scheduled evening and weekend maintenance work is required as needed.

Required qualifications to be successful in this role

. 5+ years of hands-on experience administering and troubleshooting Cisco ISE 3.x in distributed, multi node enterprise environments.

. Thorough understanding of network access control (NAC), AAA, 802.1X, RADIUS, EAP/EAP TLS, and certificate based wired and wireless authentication.

. Experience managing ISE authentication and authorization policies, policy sets, identity sources, Active Directory group mappings, and security group-based access controls.

. Practical knowledge of enterprise PKI, including certificate chains, CA trust, renewals, replacements, and their impact on endpoint authentication.

. Ability to independently execute ISE upgrades, patches, node maintenance, and vulnerability remediation while maintaining platform availability.

. Strong troubleshooting skills using ISE Live Logs, packet captures, debug output, and Splunk to trace authentication failures and identify root causes.

. Experience owning ServiceNow production changes, including risk assessments, implementation steps, validation, rollback procedures, and post change documentation.

. Working knowledge of Cisco Catalyst switching, enterprise wireless, DNS, firewall connectivity, and syslog integrations.

. Experience supporting infrastructure migrations, node deployment and retirement, high availability, and configuration lifecycle management.

. Ability to coordinate major incident resolution, work with Cisco TAC, document corrective actions, and guide other engineers.

Desired Skillset:

. Experience in financial services or another highly regulated enterprise environment.

. Familiarity with AWS and hybrid infrastructure supporting enterprise network and identity services.

. Experience with REST APIs, Python, Ansible, Terraform, or similar tools for operational automation.

. Experience connecting Splunk monitoring and alerts to ServiceNow incident workflows.

. CCNP Security, CCNP Enterprise, or relevant Cisco ISE training.

Educational Requirements:

Bachelor's degree in computer science, Information Systems, or a related field.

Cisco certifications and ISE specific training are preferred, not required.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team - one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Click here (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

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Skills

CGI
Troubleshooting
ServiceNow
Communication skills
Microsoft Active Directory
Splunk
Documentation
DNS
AWS
API development
Python
Ansible
IBM Terraform
CCNP
Computer science
Teamwork
Regulatory compliance
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