Jobs in the United States

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Added 19 mins ago
Clinical Unit Leader - Cardiac Progressive Care Unit (PCU) - Berkeley Hospital
Roper St. Francis Healthcare
Summerville, SC
…care on a designated unit. In collaboration with the Clinical Manager, this role uses nursing process and clinical knowledge to coordinate members of the health care team to develop and…
Added 19 mins ago
Clinical Unit Leader - Cardiac Progressive Care Unit (PCU) - Berkeley Hospital
Roper St. Francis Healthcare
Summerville, SC
…care on a designated unit. In collaboration with the Clinical Manager, this role uses nursing process and clinical knowledge to coordinate members of the health care team to develop and…
Added 19 mins ago
Clinical Unit Leader - Cardiac Progressive Care Unit (PCU) - Berkeley Hospital - Weekend Only
Roper St. Francis Healthcare
Summerville, SC
…care on a designated unit. In collaboration with the Clinical Manager, this role uses nursing process and clinical knowledge to coordinate members of the health care team to develop and…
Added 19 mins ago
Clinical Unit Leader - Cardiac Progressive Care Unit (PCU) - Berkeley Hospital - Weekend Only
Roper St. Francis Healthcare
Summerville, SC
…care on a designated unit. In collaboration with the Clinical Manager, this role uses nursing process and clinical knowledge to coordinate members of the health care team to develop and…
Added 28 mins ago
Clinical Specialist, Pain Interventions - Bozeman / Missoula / Helena, MT
Medtronic
Bozeman, MT
…Delivery Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service and education. This person will be engaged in basic market development activities…
Added 36 mins ago
Clinical Manager- RN License Required
Amedisys, Inc.
Pulaski, VA
Mental health support with up to five free counseling sessions through the Employee Assistance program.
Added 39 mins ago
UG
Registered Nurse RN Clinical Manager
UnitedHealth Group
Sherman, TX
- $73,188 to $109,782 USD / year
…most comfortable: at home. Rooted in personalized care, we support patients and provide comfort through each stage of their health journey, while building trusted relationships along the…
Added 44 mins ago
Client Service Associate
Invesco Distributors Inc.
NY
…of our clients. We are looking for our next Client Service Associate to support our growing business. Successful candidates will have experience working in a collaborative work environment…
Added 48 mins ago
Starbucks Manager
Albertsons Companies
FRISCO, TX · Frisco, TX
The Starbucks Manager is responsible for leading all aspects of Starbucks department operations, including customer service, food and beverage quality, sales performance, profitability,…
Added 53 mins ago
Hotel Sales Manager
DRIFTWOOD HOSPITALITY MANAGEMENT
Park City, UT
As the local, on property sales contact for customers, the Sales Manager is responsible for proactively soliciting and handling all revenue-related opportunities in a sales. Actively…
Added 57 mins ago
Sales Manager
VISTA HOST INC
Round Rock, TX
The Sales Manager is an eager, dynamic, and outgoing sales professional responsible for driving direct sales, building relationships, conducting outside sales calls, and implementing…
Added 57 mins ago
Sales Manager
VISTA HOST INC
Austin, TX
The Sales Manager is an eager, dynamic, and outgoing sales professional responsible for driving direct sales, building relationships, conducting outside sales calls, and implementing…
Added 1 hour ago
UG
RN Clinical Manager FT
UnitedHealth Group
Hinesville, GA
- $69,336 to $104,004 USD / year
…most comfortable: at home. Rooted in personalized care, we support patients and provide comfort through each stage of their health journey, while building trusted relationships along the…
Added 1 hour ago
Registered Nurse RN New Graduate Neuro PCU
Banner Health
Sun City West, AZ
…Stroke Elite. We have a designated Stroke Clinical Program Manager who works hand-in-hand with our nursing team to provide educational opportunities to our staff and to improve outcomes for…
Added 1 hour ago
(PAR) Patient Access Representative - PRN
Ochsner Clinic Foundation
Northshore Region, LA
Preferred - Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), Certification as a Medical Assistant (or other medical specialty-based…
Added 1 hour ago
LI
Packaging Maintenance Manager - Day Shift
LNK International, Inc.
Hauppauge, NY
- Up to $135,000 USD / year
A prominent OTC pharmaceutical manufacturer in Hauppauge, Long Island, NY, seeks a PACKAGING MAINTENANCE MANAGER to join our fast-paced team.
Added 1 hour ago
Rural RN Case Manager
Southeast Alaska Regional Health Consortium
Juneau, AK · JPL
Associate’s degree in Nursing from an accredited program.
Added 1 hour ago
Patient Services Associate ED 24D FLEX
Care New England Health System
Providence, RI
Provides support for unit-based escorts/transports of patients, specimens, supplies and equipment and other resources.
Added 1 hour ago
Landscaping | Engineering Manager
AccorHotel
Wailea-Makena, HI
As our Landscaping / Engineering Manager, you will lead the stewardship, preservation, and enhancement of the resort's extensive landscape and grounds while providing support to the…
Added 1 hour ago
Operations Experience Manager
HOME DEPOT U.S.A., INC.
United States
…Plans within their areas of responsibility. The Ops XM performs Manager on Duty (MOD) functions - including safe opening and closing processes - strictly in accordance with established…
Added 1 hour ago
Assurance Senior Associate
Baker Tilly Advisory Group, LP
United States
If yes, consider joining Baker Tilly US (BT) as an Assurance Senior Associate! This is a great opportunity to be a valued business advisor delivering industry-focused audit and other…
Added 2 hours ago
Memory Care Program Coordinator
Brookdale Senior Living Inc.
Santa Rosa, CA
May provide direct supervision of Clare Bridge Program Assistant/s, as required by Executive Director, which includes assisting with hiring, coaching, and counseling program assistant…
Added 2 hours ago
Registered Nurse II
Northern Light Health
Dover-Foxcroft, ME
Demonstrates knowledge of reliable resources to support evidenced based practice.
Added 2 hours ago
Senior EP Mapping Specialist - CAS
Medtronic
Remote, United States
Provide clinical and technical support and training to physicians and staff on the EP mapping and navigation system and all CAS products.
Added 2 hours ago
Senior EP Mapping Specialist - CAS
Medtronic
Remote, United States
Provide clinical and technical support and training to physicians and staff on the EP mapping and navigation system and all CAS products.

CGI Technologies and Solutions, Inc.

Section Leader

Philadelphia, PA, United States

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Job details

Experience: Bachelor’s Degree (or) 4 years of experience as a Support Associate Level II or III (or) 4 years of experience in managing teams, and;
Posting language: English
Posted: Sep 19, 2025

Original job description

Section Leader

Position Description

Under the direction of the Site PSM, Government Client Leadership or designate, lead a team involved in all phases of passport processing, customer service and PRISM functions. Includes planning, directing and coordination of the daily activities of mail open, cashier, image capture, image review, data entry, bookprint, quality control, customer service functions such as searches, re-writes, re-issues, re-mails and all PRISM functions. Assure sufficient inventory of passports and other supplies are on hand to meet current and anticipated demand.

This position is located in Philadelphia, PA.

Your future duties and responsibilities

The Section Leader leads and manages a team of Support Associates. Responsibilities include setting work priorities and ensuring a smooth transition of work between the various teams. If requested by Government management, ensure that a sufficient inventory of Passports and other supplies are on hand to meet current and anticipated demand. The Section Leader serves as a Subject Matter Expert (SME) in critical roles and frequently liaises with onsite Government Management. Critical roles such as, Passport services’ processing work functions (mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM), customer service, fraud, cashier, passport product control, and supervise at any level within the Agency/Center. Anticipated tasks include, but are not limited to, the following:

Plan, direct, and coordinate the daily activities of mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM. Plan and follow established procedures and methods to meet changing processing requirements
Provide regular operational feedback, management meetings, status updates, attendance reporting, training records, and other production activity reporting
Perform workload management in all Passport task areas to include, Mail Open, LB/Scanning, Image Review, Book Print, Quality Control, Mail Out, PRISM or Customer Service
Notify the Passport Support Manager of any problems or issues with staff adherence to procedures, any internal controls violations
Monitor workload and make recommendations to the Government on how to divide work among support staff
Monitor contractor personnel performance and ensure that work is performed in accordance with performance standards, established procedures, and internal controls
Assist with prioritizing will calls, expedites, and routine work
Assist in training contract personnel in their duties and tasks, helping to constantly improve the training process/procedure
Make recommendations to the Government to improve processes and assist with problem solving and continuous improvement
Maintain flexibility to meet organizational production and service goals, as required by the workload, and per the direction of the Government
Maintain control and oversight of blank Passport books/cards and other accountable items
In the event that the Passport Support Manager is absent for any reason, for a period no longer than two weeks, a Section Leader may serve as Acting Passport Support Manager.

Required qualifications to be successful in this role

Good oral and written communication skills
Ability to prioritize workload for small teams and possess good organizational skills
Ability to effectively and politely interface with the public and provide excellent customer service
Ability to analyze, interpret, and apply regulatory material and internal controls
Bachelor’s Degree (or) 4 years of experience as a Support Associate Level II or III (or) 4 years of experience in managing teams, and;
Six (6) years of general office experience, including;
Two (2) years of supervisory experience, including;
Four (4) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook, and;
Demonstrated customer service experience, and;
Demonstrated ability to lead, manage, assign, delegate, prioritize, and organize workflow duties of a team.

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and license and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $55,600.00 - $118,700.00.

At CGI we call our professionals “members” to reinforce that all who join our team are, as owners,

empowered to participate in the challenges and rewards that come from building a world-class company.

CGI’s benefits include:

Competitive compensation
Comprehensive insurance options
Matching contributions through the 401(k) plan and the share purchase plan
Paid time off for vacation, holidays, and sick time
Paid maternity and parental leave
Learning opportunities and tuition assistance
Member assistance and wellness programs

Due to the nature of this government contract, US Citizenship is required.

#CGIFederalJob

#ClearanceJobs

#PassportUS

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team - one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Click here (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

CGI is an Equal Opportunity Employer, to include disability and protected veteran status; we are committed to compliance with U.S. laws and regulations.

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More about this job

Skills

PSM
Leadership
Lead a team
Customer service
Data entry
Quality control
Reporting
Support managers
Monitor workload
Guide staff
Prioritization
Improve business processes
Problem solving
Process improvement
Communication skills
Organizational skills
Office software
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Microsoft Outlook
Workflow
CGI

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