Program Manager
Position Description
CGI Federal is seeking an experienced Program Manager Technical - Lead to serve as the senior delivery executive for a complex, multi workstream managed services engagement supporting a U.S. federal government client. This is a high visibility, outcome accountable leadership role on a where performance is measured by results, not activity. You will own the full delivery lifecycle - from transition through steady state operations and continuous improvement - and serve as the primary point of accountability for the Government customer. If you thrive in environments where governance, technical credibility, and measurable outcomes matter equally, this role is built for you. US citizenship required for this position.
This position is located in our Fairfax, VA office; however, a hybrid working model is acceptable. Candidates will also need to be able to report to the client site
Your future duties and responsibilities
- as the primary customer Serve-facing executive and single point of accountability for all contract performance, cost, schedule, and quality outcomes across a multi-disciplinary technical delivery team.
- Lead and direct a Value Management Office (VMO) construct that provides integrated governance across infrastructure operations, cybersecurity, service delivery, and enterprise tooling workstreams, replacing traditional status-reporting models with outcome-linked performance management.
- Oversee program budget, staffing, and resource allocation across multiple concurrent workstreams; exercise full authority over hiring, performance management, and succession planning for key personnel.
- Establish and maintain executive-level TCO visibility, including cost-per-service reporting, consumption tracking, optimization trajectory, and variance analysis, delivered through an integrated performance dashboard.
- Drive sprint-level performance accountability across all delivery teams, ensuring that corrective actions are identified, owned, and executed in real time without requiring additional Government funding or contract modifications.
- Manage a fixed-price contract structure tied to tangible deliverables; ensure that all milestone commitments, acceptance criteria, and payment-linked outcomes are met on schedule and within budget.
- Coordinate with multiple Government program offices and stakeholders to align delivery priorities, manage competing demands, and ensure that program-owned workloads and assets are handled in accordance with Government-approved governance processes.
- Oversee transition-in and transition-out activities, including baseline validation, knowledge transfer, and continuity of operations, ensuring no degradation of service during handoff periods.
- Identify and manage program risks, dependencies, and external constraints; develop and execute mitigation strategies that preserve delivery commitments within the fixed-price structure.
- Support business development activities within the current customer base, including identifying opportunities for program growth and scope expansion.
- Provide leadership and direction to managers and technical leads across infrastructure, cybersecurity, service management, and testing workstreams.
- Produce and present executive-level program performance reporting to Government leadership and internal CGI stakeholders on a recurring and ad-hoc basis.
Required qualifications to be successful in this role
- Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration[KD1.1], or a related field; or equivalent combination of education and experience.
- Minimum of 15 years of progressive experience in technical program management, with demonstrated experience managing large-scale, multi-workstream IT managed services or infrastructure programs for U.S. federal government clients.
- Demonstrated experience serving as the primary customer-facing executive on a fixed-price federal IT contract, with direct accountability for program P&L, performance outcomes, and customer satisfaction.
- Proven ability to lead and govern multi-disciplinary technical teams spanning infrastructure operations, cybersecurity, service management, and enterprise tooling.
- Experience managing programs that include outcome-based performance standards, SLA accountability, and deliverable-linked payment structures.
- Strong understanding of federal IT governance frameworks, including RMF, NIST SP 800-53, and ITIL-based service management practices.
- Demonstrated experience managing program transitions, including baseline validation, knowledge transfer, and continuity of operations in complex, multi-stakeholder environments.
- Experience with FinOps principles, TCO modeling, and cost governance in hybrid on-premises and cloud environments.
- U.S. citizenship required.
- PMP certification or equivalent program management credential strongly preferred.
Desired Qualifications / Non-Essential Skills (Optional)
- Experience with Agile delivery frameworks and managing programs that integrate Agile development, DevOps, and continuous integration/continuous delivery practices.
- Familiarity with DoD or Defense Health Agency IT environments, including ATO processes, CSSP coordination, and Zero Trust implementation.
- Experience managing programs that include optional task orders or indeterminate scope additions, with demonstrated ability to structure fixed-price responses to variable scope events.
- Experience with AI-enabled program analytics, automated performance dashboards, and data-driven governance tools.
- Master's degree in a relevant field.
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $113,400.00 $223,200.00.
CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation, holidays, and sick time
. Paid parental leave
. Learning opportunities and tuition assistance
. Wellness and Well being programs
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