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CGI Technologies and Solutions, Inc.

Program Manager

Lenox, GA, United States

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Job details

Experience: . 7+ years of Program Management experience leading complex enterprise initiatives.
Posting language: English
Posted: Nov 3, 2026

Original job description

Program Manager

Position Description

Program Manager – Digital Transformation

Our client is seeking an experienced Program Manager to join a rapidly growing Digital Program Office supporting enterprise wide digital transformation initiatives. This team was established to drive some of the organization's highest priority strategic programs within the Digital organization, spanning AI, Personalization, and Digital Platform.

Successful candidates will be comfortable operating in highly visible environments, influencing without authority, working with executive stakeholders, and taking ownership of ambiguous, fast-moving initiatives.

This position is 5 days onsite downtown Dallas or Lenox, Georgia.

What You'll Do and Responsibilities will vary depending on program needs and may include:

. Lead strategic cross functional & transformational programs within the Digital organization involving multiple teams and executive stakeholders.

. Drive program execution from planning through delivery while proactively identifying and mitigating risks.

. Facilitate cross functional meetings, decision making, issue resolution, and program governance.

. Build strong relationships across technical and non technical organizations to drive alignment and execution.

. Develop executive level status reports, presentations, dashboards, and leadership communications.

. Coordinate activities across Product, Engineering, Data, Marketing, Customer Experience, Finance, and Operations teams in support of Digital priorities.

. Track program milestones, dependencies, risks, and key decisions.

. Support value realization activities by helping define KPIs, measure outcomes, and communicate business value for AI, Personalization, and Digital Platform initiatives.

. Help establish scalable program management processes and operational best practices.

. Adapt responsibilities based on changing business priorities and organizational needs.

Required Qualifications

. 7+ years of Program Management experience leading complex enterprise initiatives.

. Demonstrated experience managing programs involving multiple business units and cross functional stakeholders.

. Strong facilitation and meeting leadership skills.

. Exceptional written and verbal communication skills with experience creating executive level communications.

. Proven ability to build relationships across business and technical organizations.

. Strong organizational skills with the ability to manage multiple priorities simultaneously.

. Experience managing risks, issues, dependencies, and executive reporting.

. Comfortable working in fast paced environments with evolving priorities.

. Self starter capable of operating independently with minimal direction.

Preferred Qualifications

. Telecommunications industry experience preferred.

. AT&T experience is highly desirable.

. Experience with AI/ML driven products or platforms is a plus.

. Personalization or recommendation engine program experience is a plus.

. Digital platform modernization or re platforming experience is a plus.

. Experience supporting enterprise data, AI, or digital transformation initiatives.

. Experience working within PMOs or Transformation Offices.

. Familiarity with Agile, Waterfall, and hybrid delivery methodologies.

Ideal CandidateThe ideal candidate is someone who enjoys solving ambiguous problems and is comfortable wearing multiple hats. One day may involve facilitating executive steering committee meetings on AI strategy, another may require documenting requirements for a Personalization initiative, coordinating UAT for a Digital Platform release, or building executive communications for senior leadership.

This individual should be equally comfortable:

. Leading enterprise wide digital programs

. Building executive presentations and communications

. Working across business and technical organizations

. Managing competing priorities in a dynamic environment

Types of Programs SupportedExamples of initiatives may include:

. AI Strategy and Enablement

. Personalization and Recommendation Engine Programs

. Digital Platform Modernization and Enablement

Key Success Factors

. Builds trust quickly across organizations

. Thrives in ambiguous environments

. Proactive leadership skills

. Strong executive presence

. Excellent communicator

. Highly organized and detail oriented

. Influences without direct authority

. Takes ownership and drives outcomes

. Flexible and willing to assume different responsibilities as business needs evolve

Other Information:

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $88,200.00 $154,800.00.

CGI's benefits are offered to eligible professionals on their first day of employment to include:

. Competitive compensation including profit participation program

. Comprehensive medical, dental, and vision benefits

. Basic life and accidental death & dismemberment insurance

. Matching contributions through 401(k) plan, and CGI share purchase plan

. Flexibility and paid accrued vacation leave, ranging from 10 to 20 days per year, based on job level, years of relevant prior experience, and years of service

. 10 paid holidays per year

. At least 80 consecutive hours of paid sick/safe leave (except where applicable state/local law requires more)

. Paid parental leave, ranging from 20 to 70 consecutive business days based on circumstances of leave and applicable laws

. Bereavement leave, ranging from 1 to 7 days per year based on relationship.

. Paid jury duty leave, up to time summoned

. Learning opportunities and tuition assistance

. Wellness and Well being programs

For more detailed information about our benefits offerings visit Benefits | CGI Careers

Please note that the benefits listed above are subject to change based on the specific terms and conditions of the contract being supported.

Your future duties and responsibilities

Required qualifications to be successful in this role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team - one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Click here (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

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