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Added 1 min ago
ES
Field Technician
E Source
Nashville, TN
- $40,000 to $50,000 USD / year
Have an associate’s degree or some college experience
Added 1 min ago
Senior Systems Infrastructure Engineer/Administrator
Morgan State University
MD
Planning and Information Technology Department
Added 1 min ago
Property Damage Claims Administrator (REMOTE)
Dimont & Associates, LLC
Dallas, TX
…investors nationwide. In this role, you will provide administrative support throughout the claims process, helping ensure each claim moves smoothly and accurately toward carrier filing. No…
Added 2 mins ago
T
Senior Associate- Investment Advisory
Trimont
Remote, United States
- $110,000 to $125,000 USD / year
…London, New York and Sydney. We empower our people with advanced technology, industry-leading knowledge, and a culture centered on our core values. This approach enables our teams to…
Added 2 mins ago
Manager, Programs & Impact
The Aspen Institute
Washington, DC
…communications. Delegate research and drafting to the Program Associate and production support to the Coordinator, while retaining responsibility for quality, consistency, and timely…
Added 2 mins ago
Adjunct Faculty - Criminal Justice
Grand Rapids Community College
Grand Rapids, MI
…scholarly environment, and candidates that are committed to the support necessary to prepare individuals for a career in Criminal Justice and/or Juvenile…
Added 2 mins ago
Digital Communications Specialist
University of Hawai‘i Foundation
Honolulu, HI
Provide template training and production support to UH Foundation colleagues and UH partners, working closely with the associate director of alumni relations – communications.
Added 2 mins ago
Superintendent, Construction
American Water
Carnegie, PA
Support capital project delivery and financial performance by monitoring project expenditures, identifying risks, controlling costs, and assisting with budget forecasting and resource…
Added 2 mins ago
Senior, Technology Field Services Specialist
American Water
Butler, PA
Support acquisitions. Work with the business and IT to provide the required technology to bring the new site online by the required deadlines with the least disruption to the new employees.
Added 2 mins ago
Contract Compliance Specialist
American Water
Belleville, IL
Associate’s degree in Applied Science, Project Management, Engineering, or Engineering Technology. Bachelor’s d
Added 3 mins ago
MC
Member Services Support Assistant Leader (63823)
MAZUMA CREDIT UNION
Overland Park, KS
- $60,472.9 to $90,709.35 USD / year
Support system upgrades, conversions, and technology enhancements.
Added 3 mins ago
Facility Direct Collections Supervisor
InfuSystem Brand
Rochester Hills, MI
Headquartered in Rochester Hills, Michigan, InfuSystem delivers local, field-based customer support and operates Centers of Excellence in Michigan, Kansas, California, Massachusetts, Texas…
Added 3 mins ago
A
Warehouse Worker
Aerotek
Kenosha, WI
- $18 to $19.8 USD / hour
Clean, Modern & Climate-Controlled Facility Brand-New Equipment & Technology Multiple Shift Options Available Optional Overtime Opportunities Structured Training & Support Safe,…
Added 3 mins ago
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Warehouse Associate
Aerotek
Romeoville, IL
- $19.5 to $21.5 USD / hour
OverviewWe're looking for reliable and motivated individuals to join our team as a Warehouse Associate. In this role, you'll help ensure customer orders are picked, packed, and shipped…
Added 3 mins ago
Community Schools Director
Aspire Public Schools
Stockton, CA
…preventions, interventions, and enrichment activities designed to support the holistic development of students and will co-design, develop, and facilitate/support all community school…
Added 4 mins ago
Lab Technician
ArcelorMittal - Recommended
PORTLAND, TX
Associate's Degree in Chemical Technology, Applied Science, Chemistry, Environmental Science, or a related technical field required. Bachelor's degree preferred.
Added 5 mins ago
IT Manager
Marriott
CHARLOTTE, NC
Contributes general knowledge and skill in technology to provide first-and some second-level support including break-fix (repairs, installations, maintenance of systems) for designated…
Added 6 mins ago
CP
Student Success Navigator
Central Piedmont Community College
Charlotte, NC
- $3,466.67 to $4,274 USD / month
Provides general academic and student support through technology and on campuses.
Added 6 mins ago
SO
Accounts Payable Specialist
Salas O'Brien
Remote, United States
- $60,000 to $65,000 USD / year
…experience includes design for data centers, healthcare, science and technology, high-rise buildings, clean energy, education, and other building types as well as structural and building…
Added 7 mins ago
Health Economics & Outcomes Research Associate Director
Vertex US Distribution
Boston, MA
The Health Economics & Outcomes Research Associate Director will participate in leading the development and execution of Health economics and outcomes research studies in support of…
Added 7 mins ago
Epidemiology Forecasting, Associate Director
Vertex Pharmaceuticals Inc (US)
Boston, MA
…people with serious diseases, their families, and society. The Associate Director role is within HEOR’s Epidemiology Center of Excellence (CoE), a specialized team that develops patient…
Added 7 mins ago
Epidemiology Forecasting, Associate Director
Vertex Pharmaceuticals Inc (US)
Boston, MA
…people with serious diseases, their families, and society. The Associate Director role is within HEOR’s Epidemiology Center of Excellence (CoE), a specialized team that develops patient…
Added 7 mins ago
Retail Store Associate (Seasonal)
The ODP Group
Spartanburg, SC
As a Store Associate, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through…
Added 7 mins ago
TO
Retail Part Time Store Associate
The ODP Group
Joliet, IL
- Part-time
As a Store Associate, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through…
Added 7 mins ago
SW
(USA) Senior Meat Cutter
Sam's West, Inc.
United States
- $21 to $29 USD / hour
Be a Techie Leverages digital tools to drive sales improve the shopping experience and elevate associate engagement utilizing hand held technology to make immediate business decisions…

CGI Technologies and Solutions, Inc.

Passport Support Associate III

Detroit, MI, United States

$22.02 USD / hour

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Job details

Pay: $22.02 USD / hour
Posting language: English
Posted: Jan 1, 2026

Original job description

Passport Support Associate III

Position Description

CGI Federal is looking for experienced Support Associates to support the Detroit Passport Agency. The ideal candidates should possess excellent communication skills, have experience in working with customers in a front facing capacity, and have the ability to work as a team in a fast-paced environment.

Your future duties and responsibilities

Operate various equipment for high-speed scanning, mail out, and metering of mail.
Prepare and mail envelopes with correct passport and corresponding supporting documents.
Box and archive files for storage purposes.
Interface with passport applicants at Agency/Center Information and Will-Call counters:

o At the Information Station, ensure appointment is scheduled;

o Review passport application, photograph, identification and supporting

documentation for completeness prior to adjudication;

o Ensure the application and documents comply with Passport requirements,

photograph meets Passport standards, and customer is provided fee information.

Prior to distributing to applicants, print and review passport books for accuracy and quality.
Process refund/reimbursement requests.
Generate a credit card payment from the applicant and distribute completed batches to the Cashier’s Office. Verify all completed transactions and run designated reports.
Assist with Acceptance Agent training: prepare training materials, conduct “meet-and- greets,” set-up training sessions, conduct office tours, etc.
Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities.
Contact applicants to request necessary documents.
Resolve undeliverable mail items by contacting the customer and appropriately documenting all actions taken in a SharePoint application.
Per the guidance of DOS Passport Specialists, generate correspondence to resolve application discrepancies, including: Return to Sender (RTS), Rewrites and Re-issues, and re-batch into the system.

Required qualifications to be successful in this role

Bachelor’s Degree
Four years of general office experience: follow a number of specific procedures in completing several clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file; simple posting to individual accounts; opening mail; running mail through metering machines; and calculating and posting charges to departmental accounts
Three years of experience utilizing a variety of office software, specifically Microsoft Office
Capable of performing tasks while maintaining a high level of accuracy
Ability to work in one place and traverse the office on a continuing basis
Must maintain constant awareness of all aspects of internal and external security
Ability to successfully complete the CGI Background Investigation to include: 50 State Criminal, Education and Employment checks; additionally, your ability to successfully complete a Credit and/or Driving Records check may be conducted if required by the contract for continued employment
Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and an ability to obtain an MRPT clearance is required.
Selected candidates must be able to frequently lift and carry up to 45 lbs. This position may require long hours of standing, so candidates will be expected to stand and walk around the worksite for the entirety of their shift.

Hourly Rate: $22.02/hour

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level; experience and training; and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case.

CGI Federals benefits are offered to eligible professionals on their first day of employment to include:

Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category.

401(k) Plan and Profit Participation for eligible professionals

Additional benefits determined by your Service Contract Act:

Paid Time Off (PTO)

Paid Federal Holidays

Health & Welfare Benefits

#CGIFederalJob

#PassportUS

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team - one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Click here (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

CGI is an Equal Opportunity Employer, to include disability and protected veteran status; we are committed to compliance with U.S. laws and regulations.

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