Mainframe Storage Engineer (Entry Level)
Position Description
CGI Federal is seeking a Mainframe Storage Engineer to support the Social Security Administration (SSA) in maintaining and enhancing its enterprise mainframe storage environment. The selected candidate will work as part of a team responsible for supporting storage infrastructure, tape management systems, backup and recovery processes, and data availability across SSA's production and test environments.
This position is onsite at SSC in Durham, NC 5 days a week
Your future duties and responsibilities
. Support day to day operations of the SSA mainframe storage environment.
. Monitor storage systems to ensure availability, performance, and capacity requirements are met.
. Assist with storage provisioning, backup and recovery activities, and data management requests.
. Support the administration of Storage Management Subsystem (SMS) constructs, storage classes, management classes, and related ISMF configurations.
. Assist with management and support of tape management systems and virtual tape environments.
. Participate in disaster recovery exercises, backup validation activities, and recovery testing.
. Troubleshoot storage, backup, replication, and dataset related issues under the guidance of senior engineers.
. Support customer requests involving JCL, datasets, catalog management, ISPF, TSO, and storage utilities.
. Create and maintain technical and operational documentation using Microsoft Office products.
. Assist in developing scripts and automation solutions to improve operational efficiency.
. Gather operational requirements and support automation initiatives using tools such as Ansible.
. Support storage performance analysis, capacity planning, and reporting activities.
. Assist with change management and incident resolution activities using ServiceNow.
. Participate in storage infrastructure projects and technology upgrades.
. Collaborate with systems programmers, application teams, and infrastructure engineers to support mission critical systems.
Required qualifications to be successful in this role
. Ability to obtain and maintain US Public Trust Clearance
. Bachelor's Degree and 2+ years IT experience
. 2+ years of experience supporting IBM z/OS mainframe environments.
. Experience working with IBM Job Control Language (JCL).
. Familiarity with ISPF, TSO, and z/OS operational utilities.
. Basic understanding of storage management concepts, including backup and recovery processes.
. Knowledge of datasets, catalog management, and dataset utilities.
. Familiarity with IBM SMS, HSM, ABARS, ISMF, or related storage management technologies.
. Experience supporting or monitoring enterprise storage environments.
. Understanding of VSAM and other mainframe data access methods.
. Basic knowledge of virtual tape technologies or tape management systems.
. Familiarity with storage monitoring and reporting tools.
. Experience using ServiceNow or similar incident and change management systems.
. Working knowledge of Linux command line environments.
. Ability to create and maintain technical documentation.
. Strong analytical, troubleshooting, and problem solving skills.
. Strong verbal and written communication skills.
. Ability to work effectively both independently and within a team environment.
Desired qualifications/non essential skills required:
. Experience supporting federal government or large enterprise environments.
. Exposure to Dell EMC storage platforms, Data Domain, Dell PowerMax, PowerScale, ECS, or similar technologies.
. Familiarity with CA 1 Tape Management System (TMS), CA Vantage, or related storage management tools.
. Exposure to Oracle VSM, VLE, ZFS, or other virtual tape technologies.
. Familiarity with IDCAMS and other z/OS dataset management utilities.
. Basic understanding of FICON and TCP/IP networking concepts in a mainframe environment.
. Exposure to disaster recovery, business continuity, or electronic vaulting processes.
. Experience with scripting, automation, or infrastructure as code concepts.
. Interest in developing expertise in enterprise storage engineering, data protection, and storage architecture.
. Experience creating operational procedures, project documentation, and knowledge articles.
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $59,500.00 $112,800.00.
CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation, holidays, and sick time
. Paid parental leave
. Learning opportunities and tuition assistance
. Wellness and Well being programs
This position requires new employees to comply with the REAL ID Act standards, which require the use of a REAL ID driver's license or appropriate identification card found on this list: REAL ID Act compliant identification (https://www.tsa.gov/travel/security screening/identification) . Individuals who do not hold a REAL ID will not be granted a site badge or access to the facility. Candidates should be able to receive a REAL ID in a timely manner to be considered for this role.
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