Director, Consulting Services
Position Description
Are you a consulting leader who excels at building strong relationships, driving business growth, and developing high performing teams? As a Director, Consulting Services (DCS) you will lead a portfolio of consulting engagements, shape business strategy, and oversee delivery, financial performance, and talent development. This role is ideal for a collaborative and results oriented leader who combines business acumen with a passion for quality, innovation, and people leadership. You will have the opportunity to influence organizational success, mentor future leaders, and create lasting value through growth, operational excellence, and a culture of accountability and continuous improvement.
This position is located in our Fairfax, VA office; however, a hybrid working model is acceptable.
Your future duties and responsibilities
The DCS provides integrated leadership across the following areas:
Strategic Relationships and Business Development
The DCS is accountable for developing trusted client relationships, maintaining a healthy opportunity pipeline, and translating market knowledge into consulting growth.
Key responsibilities include:
- Build and maintain trusted relationships with senior executives, decision-makers, and other key stakeholders.
- Meet regularly with stakeholders to understand strategic priorities, operational challenges, evolving requirements, and expectations.
- Identify, qualify, develop, and advance new consulting and service opportunities.
- Maintain accurate and current opportunity, pipeline, forecast, and pursuit information.
- Develop growth strategies supported by stakeholder analysis, market awareness, and knowledge of CGI capabilities.
- Lead or contribute to opportunity reviews, solution development, capture planning, presentations, and proposal development.
- Coordinate with consulting, delivery, technical, business engineering, and leadership teams to develop integrated solutions.
- Promote innovation and identify opportunities to improve or expand services.
- Share marketplace knowledge, stakeholder feedback, lessons learned, and successful approaches across CGI.
Consulting Delivery and Portfolio Governance
The DCS is accountable for the quality and success of services delivered across the assigned portfolio, maintaining visibility into engagement health, proactively managing risks and issues, and intervening when work is not meeting expectations.
Key responsibilities include:
- Maintain executive-level oversight of portfolio performance, delivery commitments, risks, issues, dependencies, and financial health.
- Ensure consulting services meet agreed quality, schedule, scope, and performance expectations and guide team through changes in these areas.
- Apply relevant CGI management, delivery, business engineering, commercial, and operational frameworks.
- Participate in governance forums, executive reviews, portfolio reviews, and engagement health assessments.
Serve as an escalation point for delivery, consulting, and technical leaders, , ensuring timely corrective action before issues affect broader outcomes.
- Support negotiations and decision-making related to delivery scope and changes.
- Promote continuous improvement, knowledge sharing, cross-team collaboration, and the development of innovative solutions and reusable approaches.
- Participate directly in consulting or engagement activities when appropriate to maintain business proximity and delivery insight.
Financial and Operational Management
The DCS leads the financial and operational performance of the assigned business scope, balancing disciplined management of revenue, profitability, and contractual obligations with the entrepreneurial responsibility to grow the business.
Key responsibilities include:
- Own and manage applicable revenue, profitability, margin, utilization, and growth objectives.
- Develop and maintain reliable financial forecasts and resource plans.
- Ensure work in progress, invoicing, receivables, and time reporting are managed accurately and promptly.
- Evaluate operational and commercial decisions with both short-term results and long-term strategic objectives in mind.
- Manage staffing levels, assignments, rates, and team composition to support utilization and financial performance.
- Balance delivery capacity, workforce capabilities, pipeline demand, and recruitment needs.
- Maintain compliance with applicable organizational policies, contractual requirements, and management frameworks.
Team and Professional Development
The DCS creates an engaged, accountable, and inclusive team capable of meeting current commitments and evolving market needs.
Key responsibilities include:
- Lead workforce planning, recruiting, onboarding, and integration of new professionals aligned to portfolio and growth needs.
- Establish clear performance expectations, objectives, and accountability.
- Conduct regular one-on-one discussions, provide timely and constructive feedback, and complete required performance and career-planning activities.
- Create and monitor individual development plans and, when necessary, performance improvement plans.
- Coach professionals and develop emerging leaders by delegating meaningful responsibilities and supporting career ownership.
- Build team capabilities and expertise in alignment with anticipated business and market needs.
- Foster a culture of open dialogue, recognition, collaboration, and shared accountability where individuals understand how their work drives team and business results.
- Promote participation in proposals, communities of practice, training, innovation initiatives, and other organizational activities.
Leadership and Organizational Contribution
The Director, Consulting Services is expected to model CGI’s values, operate in accordance with the Management Foundation, and demonstrate CGI’s five current Leadership Behaviors.
- Coaching Mindset - Provide ongoing feedback, support career planning, and enable others to take ownership of their growth and contributions.
- Active Listening and Communication - Foster open dialogue by listening with presence and empathy, and adapt communication style to the audience and context.
- Complex Decision Making - Make thoughtful, well-reasoned decisions in uncertain or ambiguous situations using data, experience, and CGI's Management Foundation.
- Emotional Intelligence - Demonstrate self-awareness, accountability, empathy, and the ability to inspire progress and navigate interpersonal dynamics effectively.
- Agility and Innovation - Lead change with adaptability and resilience while encouraging practical, value-focused innovation and continuous improvement.
Required qualifications to be successful in this role
- Bachelor’s degree in business, information technology, management, engineering, or a related discipline, or an equivalent combination of education and professional experience.
- Significant experience in Federal IT consulting.
- Demonstrated experience leading complex consulting engagements, programs, portfolios, or business operations with measurable growth.
- Proven ability to develop trusted relationships with senior executives and other decision-makers.
- Experience identifying, qualifying, shaping, and advancing business opportunities.
- Experience contributing to or leading solution development, capture activities, presentations, and proposals.
- Strong understanding of project, program, portfolio, risk, issue, and quality management.
- Demonstrated financial acumen, including revenue, profitability, forecasting, margin, utilization, resource planning, and contract management.
- Experience managing people and coaching and developing professionals.
- Ability to set objectives, provide constructive feedback, delegate effectively, motivate teams, and manage performance.
- Ability to navigate complex and ambiguous situations while balancing the needs of multiple stakeholders.
- Excellent written, verbal, presentation, negotiation, facilitation, and influencing skills.
- Experience leading work across multiple organizational units, disciplines, or geographic locations.
- Strong organizational, prioritization, and time-management capabilities.
- Demonstrated commitment to continuous improvement, innovation, knowledge sharing, and professional development.
Leadership Attributes
The strongest candidates will be able to demonstrate an ability to:
- Build rapport quickly and maintain productive relationships during challenging circumstances.
- Communicate complex information clearly and adjust their message for different audiences.
- Inspire ownership without relying on directive management.
- Make timely, well-reasoned decisions and take appropriately balanced risks.
- Receive feedback constructively, acknowledge mistakes, and adjust behavior when needed.
- Foster an environment in which different perspectives are respected and individuals are supported.
- Lead change effectively and help teams remain resilient through uncertainty.
- Generate and implement ideas that improve delivery, operations, workforce capability, or business outcomes.
- Serve as a role model who can coach others in management competencies and leadership behaviors.
Desired qualifications/non essential skills required:
. Relevant project, program, service management, change management, Agile, financial management, or consulting certifications (e.g., PMP, Prosci, ITIL, etc.)
. Active participation in professional associations, industry forums, leadership programs, or communities of practice.
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $147,100.00 $318,500.00.
CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation, holidays, and sick time
. Paid parental leave
. Learning opportunities and tuition assistance
. Wellness and Well being programs
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