Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 16 mins ago
OS
Retail Store Supervisor - (Key Carrier) - Full Time - NEW STORE OPENING!
Ocean State Job Lot
Hamilton, NY
- $21 USD / hour
- Full-time
30% Associate Discount: Enjoy exclusive savings on our amazing products!
Added 16 mins ago
SE
Relationship Banker Capital Central Region #2
State Employees Federal Credit Union (SEFCU
ALTAMONT, NY
- $22.82 to $24.82 USD / hour
Added 17 mins ago
Retail Sales Associate
LUXOTTICA OF AMERICA INC
LAKE GROVE, NY
…on LinkedIn!JOB DESCRIPTIONGENERAL FUNCTION The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and…
Added 17 mins ago
NL
Ambulatory Care Nurse-Per Diem-Bethpage Multi Specialty Practice **GI Experience Preferred
NYU Langone Medical Center
Bethpage, NY
- $42.5 USD / hour
Added 17 mins ago
CE
Medical Secretary
Charles Evans Center
Bethpage, NY
- $25.97 USD / hour
Associate or Bachelor's degree in Healthcare Administration or related field preferred. Or, high school diploma/equivalent with relevant experience.
Added 17 mins ago
Overnight Receiving Associate
Cabela's
Clifton Park, NY
The Overnight Task Team Outfitter assists in the overall operational functions and health of the retail store campus. The role of the Overnight Task Team Outfitter is to reduce the amount…
Added 18 mins ago
NL
Ambulatory Care Nurse (FGP)- Brooklyn, Hematology Oncology *2yrs nursing exp and 1 yrs ambulatory exp preferred*
NYU Langone Medical Center
Brooklyn, NY
- $117,978 USD / year
Added 18 mins ago
NL
Ambulatory Care Nurse (FGP) - Brooklyn, Hematology Oncology, Per Diem
NYU Langone Medical Center
Brooklyn, NY
- $70 USD / hour
Added 18 mins ago
M
Seasonal Retail Fulfillment Associate
ManpowerGroup
Brooklyn, NY
- $18.5 USD / hour
Seasonal Retail Fulfillment Associate - Brooklyn, NY - $18.50hr
Added 18 mins ago
CH
On-Call Assistant Banquet Manager
Crescent Hotels and Resorts
Syracuse, NY
- $24 USD / hour
…supervisory experience and know how to motivate a team to stay on task and exceed guest expectations. Teamwork makes the dreamwork is your mantra and great customer service drives your…
Added 18 mins ago
PH
Warehouse / Material Handler 3rd shift
ProAmpac Holdings, Inc.
Buffalo, NY
- $19 USD / hour
Join a great team in a great location in our newly air-conditioned plant in Cheektowaga, NY. We are in need of a Warehouse Associate on 3rd Shift.
Added 18 mins ago
Call Center Specialist
CGI Technologies and Solutions, Inc.
Albany, NY
…operations and production management. Additional Requirements: 1) Associate's degree is required OR must have significant relevant experience in lieu of an associate's degree to be…
Added 18 mins ago
CG
GENERAL MANAGER
Compass Group, North America
Albany, NY
- $85,000 to $95,000 USD / year
Sharp problem-solving and conflict management skills, and the ability to stay on task through constant interruptions
Added 19 mins ago
Pharmacy Coordinator Senior
Highmark Health
Albany, NY
Demonstrated ability to work in a fast paced, multi-task environment
Added 19 mins ago
AFC Health Educator / Test Counselor
Action for a Better Community, Inc.
Rochester, NY
…related discipline. An equivalent combination of education (Associate’s Degree required); related experience and/or specialized certifications that indicate the ability to successfully…
Added 19 mins ago
NL
Ambulatory Care Nurse (FGP) - Manhattan, Medicine-Cardio *Cardiology experience preferred*
NYU Langone Medical Center
New York, NY
- $117,977.99 to $121,000 USD / year
Added 19 mins ago
Workday Finance Implementation Consultant, Senior Associate
PwC
New York, NY
…processes and reporting within our Advisory practice. As a Senior Associate you will analyze complex client needs, manage assigned deliverables, build meaningful client connections, and…
Added 20 mins ago
Risk & Regulatory - Government Contract Consulting - Senior Associate
PwC
New York, NY
As a Risk & Regulatory - Government Contract Consulting - Senior Associate you will help clients navigate regulatory requirements and government contract matters by providing advice on…
Added 20 mins ago
CNC Machinist 1st Shift
The Gleason Works
Rochester, NY
Added 20 mins ago
CNC Machinist 3rd Shift
The Gleason Works
Rochester, NY
Added 20 mins ago
CNC Machinist 2nd Shift
The Gleason Works
Rochester, NY
Added 23 mins ago
Strategic Accounts Operations Support
Robert Half
OH COLUMBUS, OH
Coordinate support task coverage during vacation time to ensure uninterrupted processes and workflow.
Added 30 mins ago
Electrical Estimator
ITAC
Norfolk, VA
Inputs labor task items into the estimate format as needed.
Added 30 mins ago
I
Piping Designer
ITAC
Raleigh, NC
- $85,000 to $125,000 USD / year
…designer is required to review the details of each completed task to ensure that his/her work and the work completed under their direction is error…
Added 34 mins ago
VH
Pharmacist (Service Chief)
Veterans Health Administration
Atlanta, GA · Waco, TX · Cheyenne, WY · Topeka, KS · Dublin, GA · Murfreesboro, TN · Location Negotiable After Selection
- $150,424 to $228,000 USD / year
Works directly for and/or in the absence of the Associate Chief Consultant-PBM (ACC-PBM); MbM in coordination and oversight of the MbM program ensuring that the organizational elements…

CGI Technologies and Solutions, Inc.

Call Center Specialist

Albany, NY, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Sep 4, 2026

Original job description

Call Center Specialist

Position Description

CGI Federal, a wholly owned subsidiary of CGI, and an industry leader in providing support and services to industry stakeholders by addressing Section 8 Project Based inquiries. CGI is looking for an operations minded Call Center Specialist located in NY Albany, USA. This is a fast paced and results driven environment. The ideal candidate thrives in a work environment that provides a great deal of autonomy and values independent leadership that motivates others to achieve outstanding results.

This position is located in our NY Albany, USA office; however, a hybrid working model is acceptable.

Due to the nature of government contracts, US citizenship is required.

Your future duties and responsibilities

Receive and respond to large volumes of assigned calls, documenting systems with written communication and supporting documents, in accordance with the HUD Annual Contribution Contract (ACC) Acceptable Quality Levels (AQL) and CGI internal timeframes. 2) Call follow up to confirm resolution based on appropriate action on behalf of caller and management. 3) Working with other departments at various locations as it relates to resolutions associated with call investigations. 4) Portfolio Management, responsible for the day to day management activities, reviewing reports to meet internal and external AQL, staying abreast of project knowledge, and escalating issues in a timely manner. 5) Setting personal goals and objectives to meet weekly and quarterly tasks. 6) Effectively communicating with internal and external stakeholders, including government or commercial clients.

Required qualifications to be successful in this role

Candidates must demonstrate the ability to work independently and as part of a team. They must possess and demonstrate strong attention to detail, portfolio management experience, organizational ability, problem solving and analytical skills as it pertains to HUD Subsidized Multifamily Housing Programs. The candidate must have a history in effective communications and a proven track record of superior operations and production management. Additional Requirements: 1) Associate's degree is required OR must have significant relevant experience in lieu of an associate's degree to be considered. 2) 1 3 years' experience within a Call Center environment 3) Experience with interpreting and understanding government guidelines 4) Proven ability to manage a portfolio workload within short timelines 5) Excellent analytical skills and strong decision making abilities 6) Excellent verbal, written and interpersonal skills 7) Ability to multi task in fast paced, production environment and meet operational goals 8) Intermediate proficiency in Outlook, Excel, Word and PowerPoint

CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:

. Competitive compensation

. Comprehensive insurance options

. Matching contributions through the 401(k) plan and the share purchase plan

. Paid time off for vacation, holidays, and sick time

. Paid parental leave

. Learning opportunities and tuition assistance

. Wellness and Well being programs

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $24,100.00 $43,700.00.

#CGIFederalJob

#LI MP12

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team - one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Click here (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

CGI is an Equal Opportunity Employer, to include disability and protected veteran status; we are committed to compliance with U.S. laws and regulations.

Apply About employer

Report this job

Jobs in the United States

Retail Store Supervisor - (Key Carrier) - Full Time - NEW STORE OPENING!

Relationship Banker Capital Central Region #2

Retail Sales Associate

Ambulatory Care Nurse-Per Diem-Bethpage Multi Specialty Practice **GI Experience Preferred

Medical Secretary

Overnight Receiving Associate

Ambulatory Care Nurse (FGP)- Brooklyn, Hematology Oncology 2yrs nursing exp and 1 yrs ambulatory exp preferred

Ambulatory Care Nurse (FGP) - Brooklyn, Hematology Oncology, Per Diem

Seasonal Retail Fulfillment Associate

On-Call Assistant Banquet Manager

Warehouse / Material Handler 3rd shift

Call Center Specialist

GENERAL MANAGER

Pharmacy Coordinator Senior

AFC Health Educator / Test Counselor

Ambulatory Care Nurse (FGP) - Manhattan, Medicine-Cardio Cardiology experience preferred

Workday Finance Implementation Consultant, Senior Associate

Risk & Regulatory - Government Contract Consulting - Senior Associate

CNC Machinist 1st Shift

CNC Machinist 3rd Shift

CNC Machinist 2nd Shift

Strategic Accounts Operations Support

Electrical Estimator

Piping Designer

Pharmacist (Service Chief)

Contact us