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Added 13 mins ago
AI Phone - Agentic Engineer
Bjak
Remote, United States
- Support long-running workflows and state management.
Added 13 mins ago
AI Phone - Android / AOSP Engineer
Bjak
Remote, United States
Added 13 mins ago
AI Phone - Senior Agent Runtime Engineer
Bjak
Remote, United States
- Strong API and service architecture knowledge.
Added 13 mins ago
AI Phone - Senior Android System Engineer
Bjak
Remote, United States
- Experience with background services and power management.
Added 19 mins ago
Software Engineer (Edge - Devices & Mobile)
Jobgether
Remote, United States
…applications and next steps. Our partner is looking for a Software Engineer (Edge – Devices & Mobile) based in United…
Added 20 mins ago
DO
Senior Hydroelectric Power Utility Engineer (Specialist)
Department of Water Resources
CA
- $11,437 to $14,315 USD / month
Duties: Under general direction of the Manager, Maintenance Management Branch, the incumbent will provide specialized technical expertise to facilitate the activities of the Maintenance…
Added 20 mins ago
DO
ENGINEER, WATER RESOURCES
Department of Water Resources
CA
- $6,488 to $12,152 USD / month
Division of Operations and Maintenance, Assistant Division Manger Water Management, Water Operations Planning Branch, Water Operations Planning Section, Supply Forecasting Unit, Sacramento
Added 22 mins ago
Systems Software Engineer - US Remote
Motorola Solutions, Inc.
MN · OK · MO · MD · UT · MT · WI
Experience with Agile software development, project management and business analysis practices is a plus.
Added 31 mins ago
Data Engineering Senior Consultant
Clarkston Consulting
Dallas, TX · Tampa, FL · Charlotte, NC · Houston, TX · Atlanta, GA
Together, we can find the answers to our clients' most challenging business problems through a combination of our industry expertise, business process knowledge, and consulting excellence.
Added 34 mins ago
Product Sourcing Engineer (Electronic Focused)
Anduril Industries
Costa Mesa, CA
The Product Sourcing Engineer (Electronics Focused) drives the supply network development and cost management of Anduril's electronic hardware across their lifecycles. This role focuses…
Added 34 mins ago
Product Sourcing Engineer (Batteries/Energy/Etc..)
Anduril Industries
Costa Mesa, CA
The Product Sourcing Engineer (Batteries/Energy/Etc.) drives the supply network development and cost management of Anduril's energy storage and power systems across their lifecycles. This…
Added 1 hour ago
Licensed Mechanical Engineer - HVAC/MEP
AlphaX
Rome, GA
We are seeking a licensed Professional Engineer (PE) with strong hands-on HVAC and mechanical design experience to join our team and lead engineering projects for commercial, healthcare,…
Added 1 hour ago
Project Engineer - Commercial Electrical Projects
AlphaX
Detroit, MI
We are seeking a detail-oriented Project Engineer to join our team and support commercial electrical construction projects through technical documentation, procurement, scheduling, and…
Added 1 hour ago
Senior Networking Engineer, WBB Platform, GGN WANForms
Google
Thornton, CO
Strong knowledge of network technologies/protocols: Routing Protocols, VXLAN, BGP EVPN, 802.1x, LACP, MacSec, TCP/IP, Encryption, Key management, Micro segmentation, ACL, Cloud technologies.
Added 1 hour ago
Senior Citrix Administrator
Trace Systems
Radford, VA
Five or more years' experience as a Windows Systems Administrator or Engineer designing, installing, and maintaining Citrix Xenapp, NetScaler Gateway, Citrix Storefront, and Citrix Director.
Added 1 hour ago
Network Support Services
Sapsol Technologies Inc
Sacramento
Deliverable 1: Network Design/Support for Investment Office on-prem to cloud solutions and other enterprise network engineering, maintenance, operations/support and knowledge transfer.
Added 1 hour ago
Mechanical Engineer
Smith Johnson Tech
West Jordan, UT
Project Management/Project Engineer Experience
Added 1 hour ago
J
Software Engineer II - Cloud-Native Agent Harness (Mecatl)
Jobgether
Remote, United States
- $157,500 to $192,500 USD / year
…applications and next steps. Our partner is looking for a Software Engineer II – Cloud-Native Agent Harness (Mecatl) based in United…
Added 1 hour ago
J
Senior Software Engineer II, Mobile - On App Ads (AI Native)
Jobgether
Remote, United States
- $118,500 to $216,500 USD / year
…and next steps. Our partner is looking for a Senior Software Engineer II, Mobile – On App Ads (AI Native) based in United…
Added 1 hour ago
T
Project Engineer
Therma
Salt Lake City, UT
- $85,000 to $110,000 USD / year
We have an immediate need for a Project Engineer in Salt Lake City, UT. You'll work side by side with our Project Managers on planning, scheduling, resource allocation, and project…
Added 1 hour ago
T
Project Engineer
Therma
San Jose, CA
- $85,000 to $120,000 USD / year
Therma has an immediate need for a Project Engineer. This position is responsible for assisting the Project Manager and project management with the overall planning & scheduling, resource…
Added 1 hour ago
Account Manager II
Arrow Electronics
Brookings, SD
As we continue to grow, we’re hiring talented account management professionals who are curious, consultative, and motivated by meaningful impact.
Added 1 hour ago
Field Engineer - Mission Critical - Dallas, TX
Military Spouse Jobs & VetJobs
United States
Job Summary: The Field Engineer is a vital entry-level role supporting field operations on large-scale, mission-critical data center projects. This position is responsible for layout…
Added 1 hour ago
Industrial Design Engineer, GES NA Ops Engineering
Amazon.com Services LLC
Nashville, TN
…environment, and you have strong technical problem solving and project management skills, then this job is for…
Added 1 hour ago
Senior Engineer, SoC HAL
Annapurna Labs (U.S.) Inc.
Austin, TX · Cupertino, CA
Annapurna Labs builds the custom silicon at the heart of AWS machine learning servers, and we are hiring a senior engineer to own the architecture of the Hardware Abstraction Layer (HAL)…

CGI Technologies and Solutions, Inc.

AWS Application Production Support Engineer **

Lafayette, LA, United States

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Job details

Experience: . 5+ years of application or production support experience in an enterprise environment.
Posting language: English
Posted: Sep 12, 2026

Original job description

AWS Application Production Support Engineer **

Position Description

CGI is seeking an experienced AWS Application Production Support Engineer to support enterprise back-office applications, including HR and Finance systems, running in a large-scale AWS environment. The engineer will monitor applications and scheduled processing, investigate production incidents, analyze logs, troubleshoot cloud and database related issues, restore services, and coordinate resolution with application and engineering teams.

This role requires someone who can work independently in a time sensitive production environment. The successful candidate should be comfortable going beyond predefined knowledge articles - analyzing available evidence, determining likely failure points, researching unfamiliar issues, and recommending practical next steps when documented procedures do not fully address the problem.

The position is primarily focused on production support and operational execution, rather than application development or building deployment pipelines.

This position is required in one of the following locations: Lafayette, LA, Knoxville, TN, Columbia, SC, Birmingham, AL

Your future duties and responsibilities

. Monitor AWS hosted applications and respond to production alerts and incidents.

. Perform incident triage using AWS consoles, application logs, monitoring tools, and available operational documentation.

. Investigate application and processing failures across AWS services, databases, and scheduled jobs.

. Support Amazon RDS and Amazon Redshift and troubleshoot database related application issues.

. Run and troubleshoot existing AutoSys jobs and scheduled processes.

. Monitor and troubleshoot existing CI/CD pipelines and operational processes.

. Identify likely root causes or failure points and recommend appropriate next steps.

. Restore services using approved production support procedures.

. Independently research solutions when existing knowledge articles do not fully address an issue.

. Escalate complex incidents to SMEs and engineering teams with complete diagnostic findings.

. Create, update, and track incidents and service requests in ServiceNow.

. Identify recurring manual activities and opportunities for operational automation.

. Maintain and improve knowledge articles and support documentation.

. Coordinate with application development, infrastructure, AWS, database, and business support teams.

Required qualifications to be successful in this role

. 5+ years of application or production support experience in an enterprise environment.

. Strong hands-on AWS production support experience, including AWS console navigation and cloud log analysis.

. Strong incident triage, troubleshooting, and production support skills.

. Hands on experience with Amazon RDS and Amazon Redshift.

. Experience with AutoSys or a comparable enterprise job scheduling platform.

. Understanding of DevOps and CI/CD processes, with experience running and troubleshooting existing pipelines.

. Strong log analysis skills and the ability to identify likely failure points across applications, AWS services, databases, and scheduled processes.

. Experience with ServiceNow or a comparable incident/ticket management platform.

. Ability to independently investigate issues when documented procedures are incomplete.

. Experience restoring services using approved operational procedures and escalating complex issues with clear diagnostic evidence.

. Strong analytical, troubleshooting, communication, and cross team coordination skills.

. Ability to work effectively in a time sensitive 24x7 production environment.

Desired Skillset:

Preferred: Python scripting/automation, AWS Associate level certification, and experience supporting enterprise HR, Finance, or other back office applications.

Educational Requirements:

Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field.

Other Information:

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $109,500.00 $156,700.00.

CGI's benefits are offered to eligible professionals on their first day of employment to include: . Competitive compensation . Comprehensive insurance options . Matching contributions through the 401(k) plan and the share purchase plan . Paid time off for vacation, holidays, and sick time . Paid parental leave .Learning opportunities and tuition assistance . Wellness and Well being programs

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team - one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Click here (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

CGI is an Equal Opportunity Employer, to include disability and protected veteran status; we are committed to compliance with U.S. laws and regulations.

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