General Summary
The Program Management Advisor provides technical expertise and strategic support for the planning, development, organization, coordination, and execution of programs and projects across multiple departments and business functions. This position evaluates business needs, researches emerging technologies and methodologies, and recommends process, technology, and operational improvements designed to enhance organizational performance, efficiency, and financial results.
Primary Responsibilities
- Plan, develop, coordinate, and support programs and projects that may cross departmental, divisional, and operational boundaries.
- Develop comprehensive project plans, including scope, objectives, deliverables, schedules, resource requirements, milestones, risks, and financial justification.
- Prepare project proposals, business cases, cost-benefit analyses, financial models, and recommendations for leadership review and approval.
- Collect, analyze, and interpret operational, financial, and performance data to identify trends, risks, opportunities, and areas for improvement.
- Develop financial and operational forecasts, key performance indicators (KPIs), project metrics, dashboards, and other management reporting.
- Apply continuous improvement methodologies, including Six Sigma, root cause analysis, and other problem-solving techniques.
- Coordinate project activities among operations, engineering, finance, procurement, IT, vendors, and other internal or external stakeholders.
- Provide specifications, requirements, documentation, and implementation support for programs and projects involving multiple departments or business units.
- Manage vendor and customer relationships associated with assigned projects, including requirements development, performance monitoring, issue resolution, implementation coordination, and ongoing communication.
- Identify project risks, constraints, dependencies, and potential barriers and work with stakeholders to develop appropriate mitigation and corrective-action plans.
- Support annual and project-specific budgeting processes and ensure compliance with established financial controls and approval requirements.
- Utilize project management and analytical tools, including Microsoft Excel, Word, and project management software, to develop schedules, analyses, presentations, and project documentation.
- Maintain a working knowledge of company operating structure, warehouse operations, repair services, logistics, and related business processes.
- Facilitate meetings and communicate project status, financial performance, risks, recommendations, and implementation progress to leadership and key stakeholders.
- Provide technical guidance and subject-matter expertise to project teams and operational leadership.
- Support change-management activities associated with the implementation of new processes, systems, equipment, or operational programs.
- Other duties as assigned
Required Qualifications & Experience:
- Bachelor's degree in a related field and six (6) years of related experience; or
- Associate degree in a related field and eight (8) years of related experience; or
- High school diploma/GED or equivalent and ten (10) years of directly related experience
Demonstrated experience planning and coordinating major programs or projects.
- Experience developing project proposals, business cases, schedules, budgets, forecasts, and financial justifications.
- Strong analytical, organizational, problem-solving, and planning skills.
- Demonstrated knowledge of budgeting processes, cost analysis, and financial controls.
- Experience with Microsoft Excel, Word, and project management/planning software.
- Knowledge of Six Sigma, root cause analysis, or similar continuous-improvement methodologies.
- Demonstrated vendor/customer management and relationship-management experience.
- Strong leadership and influencing skills with the ability to coordinate activities across multiple functional areas.
- Excellent verbal, written, presentation, and interpersonal communication skills.
- Ability to analyze complex information and translate findings into actionable business recommendations.
- Ability to manage multiple projects, priorities, deadlines, and stakeholders simultaneously.
- Basic understanding of warehouse operations, logistics, distribution, and repair/service environments.
- Ability to work independently while effectively collaborating with cross-functional teams and senior leadership.
Requirements, Perks, and Benefits (US-Exempt)
Physical/Cognitive Requirements (with or without accommodation)
- Ability to follow policies and procedures.
- Ability to read, write and interpret information.
- Ability to add, subtract, multiply and divide.
- Ability to use hands to finger, handle, or feel.
- Ability to sit/walk/stand for duration of shift
- Must possess visual acuity to perform essential job functions.
- Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
- Ability to lift/carry items up to 50 pounds
Equal Opportunity Employer
FedEx Supply Chain, Inc., is an Equal Opportunity Employer including, Vets/Disability.
- Know your Rights
- Pay Transparency
- Family and Medical Leave Act (FMLA)
- Employee Polygraph Protection Act
E-Verify Program Participant:
Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
- E-Verify Notice (bilingual)
- Right to Work Notice (English) / (Spanish)
FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com
Perks and Benefits at FedEx Supply Chain (FSC):
- Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full and part time opportunities.
- 401(k) plan with company match after 1 year
- Tuition reimbursement program
- Holiday pay and accrued paid time off programs offering both Vacation and PTO
- Medical, dental, vision and voluntary benefits available on day one
- Basic life insurance
- Basic AD&D coverage
- Supplemental Life and Supplemental AD&D
- Short-Term and Long-Term Disability coverage for full time employees following 180 days of service.
- Paid parental leave for both moms and dads
- Paid bereavement and jury duty
Note: Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate's work experience.
Job Disclaimer (US)
Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.