RESTAURANT SERVER

Job Purpose:

• As a Restaurant Server at Cescaphe Event Group, your primary purpose is to provide exceptional dining experiences to guests by delivering top-notch service, ensuring customer satisfaction, and maintaining the highest standards of hospitality during events and functions.

Key Responsibilities:

• Greet guests warmly and assist them in finding their seats.
• Present menus, answer questions about menu items, and make recommendations based on guest preferences.
• Take accurate food and beverage orders and relay them to the kitchen and bar staff.
• Serve food and beverages promptly and ensure that guests have everything they need during their dining experience.
• Monitor guest satisfaction and promptly address any concerns or complaints.
• Maintain cleanliness and organization of the dining area, including resetting tables and ensuring all service areas are tidy.
• Collaborate with the event team to ensure seamless execution of functions and special events.
• Adhere to all company policies, procedures, and safety standards.
• Assist in the setup and breakdown of events as needed.
• Participate in team meetings and training sessions to continuously improve service skills and knowledge.

Qualifications

Required Education:

• High school diploma or equivalent.

Required Experience:

• Previous experience in a restaurant or banquet setting is preferred.
• Experience in customer service roles, demonstrating the ability to interact positively with guests.

Required Skills and Abilities:

• Strong communication skills to effectively engage with guests and team members.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
• Excellent organizational skills to manage multiple tasks and priorities.
• Ability to stand and walk for extended periods, and lift moderate weights as needed.
• Knowledge of food and beverage service standards and etiquette.
• Capability to work flexible hours, including nights, weekends, and holidays.
• Team-oriented mindset with a focus on collaboration and support.