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Added 1 min ago
Sr. Contract Support Analyst
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As a CBRE Contract SupportSr. Analyst, you will provide advanced administrative management of complexsupplier contracts, certifications, and documentation.
Added 2 mins ago
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Senior Functional Analyst - Client Management
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Santa Ana, CA · Home, CO · Home, NV · Home, WA
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Added 13 mins ago
Original Equipment (OE) Customer Service Representative Analyst
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ABA Tech (RBT) Inpatient-Adult Full Time
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- Full-time
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Sr. Contract Support Analyst
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Decision Review Officer (Rating Quality Review Specialist)
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Added 53 mins ago
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Added 1 hour ago
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Sr FP&A Analyst II
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Added 1 hour ago
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Configuration Management
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- $38 to $43.17 USD / hour
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Senior Information Security & Compliance Analyst
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Added 2 hours ago
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Added 3 hours ago
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Added 3 hours ago
Analyst - Midwest & South /JREQ205122/ Jackson, MS
Thomson Reuters Holdings Inc.
Jackson, MS
Job Description PLEASE NOTE BEFORE APPLYING: This Analyst position requires work to be performed onsite full time. Positions for this Analyst role are available in the following states:…
Added 3 hours ago
Analyst - East Coast / JREQ205121 / Jackson, MS
Thomson Reuters Holdings Inc.
Jackson, MS
Job Description PLEASE NOTE BEFORE APPLYING: This Analyst position requires work to be performed onsite full time. Positions for this Analyst role are available in the following states:…

Centuri Group, Inc.

Technical Support Analyst

Houston, TX, United States

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Job details

Posting language: English
Posted: Sep 30, 2026

Original job description

Technical Support Analyst

Date: Oct 29, 2026

Location:

Houston, TX, US, 77024

Company: Centuri Group, Inc. (S4)

Description:

Who We Are

As a publicly traded company (NYSE: CTRI) with $3 billion in revenue, Centuri leads the way in utility infrastructure across North America. What sets us apart is our local agility, resources to scale, and comprehensive solutions for a dynamic energy market.

Whether in the field or providing essential behind the scenes support, Centuri offers professional growth opportunities where you can thrive and make a difference. Join a culture where safety, sustainability, and teamwork come first, with training and benefits that truly care for your well-being.

Our Tech Support Analyst is responsible for ensuring consistent and optimized delivery of desktop PC service levels for assigned office locations for all IT related needs and requests. This position is based out of our Houston office and requires an onsite presence five days a week. The role will focus heavily on providing support to our executive leadership team, including C-suite executives.

What You'll Do

Ensure all support calls are handled efficiently within prescribed SLAs to ensure maximum productivity
Deliver an exceptional level of IT support to all levels of the organization – most specifically C-Suite executives
Troubleshoot and resolve technical issues related to desktop hardware and software, audio systems, mobile devices, collaboration tools and network connectivity
Provide regular and proper communication to customers throughout the resolution process
Ensure all support calls and tickets are documented
Coordinate with SMEs to identify and resolve any ongoing or widespread IT service issues
When required, escalate incidents and coordinate with various teams to ensure timely resolutions
Create and update technical documentation as needed
Installations, upgrades and imaging of laptops and desktops
Software installations, updates and deployments utilizing MDM tools
Manage and support mobile devices
Maintain asset management records
Ensure that all new IT equipment is configured and deployed in a quality and timely manner
Assist with the setting up of IT infrastructure for new project/work sites or relocating local offices
Assist with IT-related projects to improve service levels or introduce new services
Participate in IT Department projects to improve service levels or introduce new services
Comply with all departmental and corporate policies and procedures
Perform other responsibilities as requested by leadership

What You'll Have

Bachelor’s Degree in Business, IT or related field preferred
4+ years supporting end-user technologies in a corporate environment (Windows 11, Microsoft Office, O365, Outlook, Exchange, Entra, Active Directory, DNS/DHCP, VPN, wireless networking)
Experience administrating desktop environments and workstations, preferably in a multi-site, IT Service Management-driven environment.
Experience with conference room & AV systems preferred
Experience with ITIL and other quality assurance processes preferred
Microsoft and other certifications are beneficial
Excellent interpersonal, verbal and written communication skills
Demonstrated ability to solve problems with a sense of ownership, enthusiasm and innovation
Self-motivated, goal-oriented and customer-service oriented
Excellent organizational skills; ability to prioritize and control workload
Ability to accomplish departmental, divisional, and organizational goals when information is vague, and details are absent or difficult to obtain.
Ability to maintain confidentiality.

What You'll Get

Benefit Package including Medical, Dental and Vision Coverage
401K w/ Company Match
Voluntary Life & AD&D Insurance and Short-Term and Long-Term Disability
Vacation/Sick Time and Paid Holidays
Potential Bonus Opportunities
Career Development Opportunities
Employee Discounts
Weekly Payroll

Work Environment

Work is typically performed in an office setting
Flexibility to work various schedules and stay late when necessary with little or no notice
Must be able to read documents, use a computer, communicate verbally and in writing
Mobility required within an office, warehouse and construction site environments
Ability to occasionally lift up to 20 pounds

Legal Stuff

Pass pre-employment, random, post-accident, and reasonable suspicion drug screens
Provide valid US work authorization documents for E-Verify
Satisfactory results of pre-employment background check results
Valid driver's license with a clean driving record

Our Commitment to Opportunity

This job description is subject to change at any time. It reflects management’s assignment of essential functions, and does not exclude or restrict the tasks that may be assigned. Centuri and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sexual orientation, gender identity, genetic information, national origin, age, veteran status, disability, or any other status protected by federal, state or local law. Centuri will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Centuri Group and our subsidiaries we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

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