Case Manager

• When a person experiences a brain injury, everything that makes them who they are can be affected, their memories, identity, independence, relationships, and sense of self. Recovery is personal, unpredictable, and rarely follows a straight path. That’s why our work demands more than conventional care. It takes people who think on their feet, push beyond the obvious answers, and remain committed to progress even when faced with challenges. As a member of our administrative team, you’ll play an essential role in advancing our mission, providing the organization and behind-the-scenes support that empower our teams to deliver exceptional care and help patients achieve their greatest potential. At CNS, we’re a community of PATHfinders, united by a shared purpose to find every path possible toward recovery. We provide the specialized tools, proven methods, and collaborative support to help our team members make a meaningful difference. In return, we ask you to bring all of yourself to work that matters at the deepest human level.

Our culture is built around three defining pillars:

Bring Creativity. Great ideas can come from anywhere. Whether you’re improving an internal process, supporting a team, or finding new ways to work more efficiently, we encourage you to think creatively, share ideas, and develop solutions that make a meaningful difference. Bring Rigor. Excellence happens through attention to detail, accountability, and a commitment to getting things right. Our administrative and support teams bring precision, professionalism, and consistency to their work, ensuring our organization operates effectively and our clinical teams have the resources they need to deliver exceptional patient care. Disrupt Norms. We challenge the status quo and believe there’s always a better way forward. We empower our administrative and support teams to question outdated processes, embrace innovation, and identify opportunities to improve how we work. Your ideas and initiative help move our organization forward and strengthen the care we provide. Here, your individuality is valued, your professional growth is encouraged, and your contributions have the power to change lives.

Your key responsibilities will include:

The Clinical Case Manager is concerned with and, under the supervision of the Director of Rehabilitation, responsible for the development, implementation and management of all clinical aspects of Centre for Neuro Skills. They are an integral part of the overall decision making process bridging both clinical and administrative matters involving both the clinic and residential sites. The six core components of clinical case management include: processes and relationships, health care management, community resources and support, service delivery, psychosocial intervention; and rehabilitation case management. Work is full time during the weekdays Monday- Friday from 7:30am-4:30pm and requires some on-call and overtime work. Your key responsibilities will include:

• Collects information about the patient’s situation and functioning to identify individual needs, and assessment of that information to develop a comprehensive case management plan.
• Plans the specific objectives, goals and actions designed to meet the patient’s needs. This plan should be action-oriented and time- specific. Establishes, communicates, and facilitates initial program issues and goals with appropriate designated staff.
• Communicates with external stakeholders and families to ensure coordination of services.
• Implements the specific case management activities and/or interventions that will lead to accomplishing the plan goals.
• Evaluates, at appropriate intervals, the plan’s effectiveness in reaching the desired outcomes and goals. This process might lead to a modification or change in the case management plan in its entirety or any of its components.

Qualifications:

• Educational Background: Bachelor’s degree in a related field required. Master’s or licensure/credential preferred but experience can be used to offset this level of education/licensing.
• Work Experience: Minimum of 3-5 years’ experience in rehabilitation or related field.
• Specialized Knowledge: CCM preferred. Successful completion of CCM required upon meeting eligibility guidelines. Demonstrate a capacity for and interest to absorb a global knowledge of medical and clinical rehabilitation aspects relating to traumatic brain injury. Experience in which supervisory abilities have been demonstrated.

The rewards we offer:

At CNS, we value our employees and offer a total rewards package to support your well-being and professional growth. Here are some of the benefits you can enjoy as a full-time staff member:

• Range for Base Compensation: $82,000.00 - $103,00.00
• Paid Time Off: Enjoy generous paid time off to relax and recharge.
• Extended Sick Leave: Take the time you need to recover with extended sick leave.
• Insurance: Access to PPO medical, dental, life, and vision insurance starting the 1st of the month after hire.
• Paid Holidays: Celebrate with 9-10 paid holidays per year, including a floating personal observance day.
• 401(k) Plan: Plan for your future with our company matching 401(k) retirement savings plan.
• Professional License Reimbursement: Get reimbursed for your professional license fees.
• Continuing Education Assistance: Pursue further education with our continuing education assistance program, if applicable.
• Daily Pay: access your earnings immediately after you complete your shift!
• LifeMart Benefits: As a valued member of our team, you have access to exclusive discounts and savings through LifeMart, a proprietary, members-only discount shopping website. LifeMart provides real savings on a wide range of products and services to help you manage everyday needs. Some of the benefits include:
• Travel: Discounts on flights, hotels, car rentals, and vacation packages.
• Tickets: Savings on movie tickets, theme parks, and other entertainment options.
• Electronics: Deals on the latest gadgets, computers, and home electronics.
• Family Care: Discounts on childcare, eldercare, and pet care services.
• Wellness: Savings on gym memberships, fitness equipment, and wellness programs.
• Home & Auto: Discounts on home improvement services, appliances, and auto care.
• Financial and Legal: Savings on financial planning, tax services, and legal assistance.
• Apparel: Deals on clothing, shoes, and accessories from top brands.
• Flowers & Gifts: Discounts on flowers, gift baskets, and other special occasion items.
• Restaurants and Dining: Savings on dining out at popular restaurants.

Call to Action Join CNS. Bring your creativity. Bring your rigor. Disrupt norms. And bring all of yourself to work that truly matters. Apply now and start your journey with us today!

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