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Software Engineer
Actalent
Irvine, CA
- $70 USD / hour
We are seeking a talented Software Engineer with 3-5+ years of experience to support a strategic modernization effort focused on rebuilding core software infrastructure and embedded…
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Project Engineer
Actalent
Poway, CA
Position SummaryThe Project Engineer supports the planning and execution of engineering projects from concept through completion. This role works closely with senior engineers, project…
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Construction Project Engineer
Actalent
Brownsville, TX
- $40 to $45 USD / hour
…renewable energy projects, including Battery Energy Storage Systems (BESS) and solar power generation. The Construction Project Engineer works closely with Project Managers, field teams,…
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Electrical Field Engineer
Actalent
Brownsville, TX
- $40 to $45 USD / hour
Seeking a Field Engineer to support technical field operations on-site and oversee various administrative and technical tasks in both the field and field office, ensuring project success…
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Jr Electrical Design Engineer
Actalent
Cedar Park, TX
Job Title: Junior Electrical Design EngineerJob DescriptionThe Junior Electrical Design Engineer supports the planning, design, and documentation of electrical infrastructure for…
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Sr Electrical Design Engineer
Actalent
Cedar Park, TX
Job Title: Senior Electrical Design EngineerJob DescriptionThe Senior Electrical Design Engineer provides advanced technical expertise in facilities and industrial power systems, delivering…
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Senior Software Engineer - EQ Derivatives Pricing & Risk
Millennium
New York
…developing Equities Volatility, Risk, PnL, and Market Data systems. You will work hands-on with other developers, QA, and production support, and will partner closely with Portfolio…
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Senior Technical Advisor
HDR
Lansing, MI · MI · Ann Arbor, MI · Grand Rapids, MI
…and property through flood control, your work will directly support public health, environmental sustainability, and infrastructure resilience. We bring together experts across disciplines…
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Mechanical/Piping Field Engineer
Bechtel Corporation
New Albany, OH
…material management, quantity verification and validation, and support the coordination of safe and quality piping installations. Supporting superintendents, craft professionals, and…
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Staff Software Architect
CVS Health
Hartford, CT · Little Rock, AR · Denver, CO · Atlanta, GA · Springfield, IL · Annapolis, MD · Raleigh, NC · Concord, NH · Trenton, NJ · Harrisburg, PA · Providence, RI · Austin, TX · Richmond, VA
…enterprise-wide influence. You will define the long-term software and systems architecture vision for the Clinical Insights Engine platform, drive cross-functional alignment on engineering…
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Maintenance Technician - Ice Cream
Albertsons Companies
BELLEVUE, WA · Bellevue, WA
- $37.8 to $48 USD / hour
The Ice Cream Plant, located in Bellevue, Washington has an opening for a Maintenance Engineer.
Added 1 min ago
Lead Systems Engineer - Tolling Delivery
Kapsch TrafficCom USA Inc.
Austin, TX
As Lead Systems Engineer, you'll hold the highest level of technical ownership on our Systems Engineering track, joining a dispersed, cross-disciplinary team of hardware, software, and…
Added 2 mins ago
Software Engineer III | Security
ExtraHop
Seattle, WA
Develop and support internal systems, including:
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Design Engineer
GPAC
Ogden, IL
- $80,000 to $110,000 USD / year
An industry leader in designing and manufacturing is looking for an experienced Design Engineer to join their growing engineering team. This role is responsible for designing, developing,…
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Powertrain Project Lead Engineer
PACCAR
Lewisville, TX
PACCAR is seeking a Project Lead Engineer to lead the development of next-generation Electric, Hybrid, and Internal Combustion Engine powertrains that support global greenhouse gas…
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Staff Engineer
WEX
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Sr Advanced R&D Engineer/Scientist
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Phoenix, AZ
This role reports to the Advanced Power Systems directorate within Honeywell Aerospace Advanced and Applied Technology. As a Senior Advanced R&D Engineer/Scientist, you will work closely…
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Senior Bioinformatics Software Engineer
Baylor Genetics
Remote, United States
The Senior Bioinformatics (BI) Software Engineer holds a critical technical role, responsible for designing, developing, and maintaining scalable and efficient software solutions for Baylor…
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Lead - Flowery Branch, GA
GXO Logistics
Flowery Branch, GA
…boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud…
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MDE (Cyber, Network & Systems)
Infinity Technology Services LLC
Colorado Springs, CO
The Multi-Disciplinary Engineer (Cyber, Network, & Systems) is responsible for designing, integrating, securing, and sustaining complex information technology environments across systems…
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Project Engineer - EHS Management Systems
Langan Engineering & Environmental Services
Phoenix, AZ
…working with clients to review current business processes and systems, guiding clients through the organizational change management process, evaluating software systems, designing and…
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Senior Java Developer
TCC Toyota Motor Credit Corporation Company
Plano, TX
Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work…
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Sr. Project Engineer
Mars
Chicago, IL
As a Sr. Project Engineer, you will be responsible for the design and installation of projects, bringing entrepreneurial drive and technical ownership to our manufacturing network. Your…
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Owners Rep Project Manager
OnQGlobal Inc
New Albany, OH
Added 7 mins ago
Electrical Design Engineer
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Vista, CA
Amron is hiring a full-time Electrical Design Engineer for the design and development of miscellaneous electronic products with an emphasis on analog/digital communication/intercom…

CentralReach

IT Engineer

Holmdel, NJ, United States

$75,000 - $85,000 USD

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Job details

Pay: $75,000 - $85,000 USD
Experience: 3–5 years of professional experience in IT support, IT engineering, systems administration, or a related technical role.
Posting language: English
Posted: Nov 6, 2026

Original job description

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.

CentralReach is seeking a motivated, customer-focused IT Engineer to join our Information Technology team. This role is part of a collaborative team responsible for providing exceptional technical support to employees, managing corporate technology systems, and continuously improving IT operations.

The ideal candidate is a well-rounded IT professional who enjoys solving technical challenges, supporting employees, and working with modern cloud-based technologies. This position combines hands-on employee support with endpoint management, identity and access administration, SaaS application support, security, and IT process improvements.

As an IT Engineer, you will work closely with fellow IT Engineers to ensure employees have reliable, secure, and efficient access to the tools and technology they need to succeed. You will share responsibility for daily IT operations while contributing to projects that enhance the organization's technology environment and employee experience.

Key Accountabilities:

Employee Technical Support

Provide timely, professional, and effective L2/L3 technical support to employees (onsite & remote) across Windows, macOS, mobile devices, and enterprise applications.
Collaborate with fellow IT Engineers to manage and resolve incoming support requests, incidents, and service tickets.
Troubleshoot hardware, software, networking, authentication, and application-related issues.
Participate in employee onboarding, offboarding, and internal transfers, including equipment preparation, account provisioning, and access management.
Take ownership of assigned technical issues from initial investigation through resolution, escalating or collaborating when appropriate.
Maintain clear communication with employees regarding issue status, troubleshooting steps, and resolution.
Create and maintain knowledge base articles, troubleshooting guides, and internal IT documentation.

Endpoint & Device Management

Administer and maintain Windows and macOS endpoints using management platforms such as Microsoft Intune, Iru, or equivalent solutions.
Configure, deploy, and troubleshoot corporate laptops, peripherals, and mobile devices.
Support automated device provisioning, application deployment, operating system updates, and patch management.
Monitor and maintain endpoint security, compliance, and configuration standards.
Assist with hardware inventory, asset tracking, procurement, and device lifecycle management.
Collaborate with the IT team to improve device deployment processes and endpoint management practices.

Identity, Access & SaaS Administration

Administer and support Microsoft 365, Entra ID, and other enterprise SaaS applications.
Manage user accounts, security groups, permissions, licenses, and application access.
Support Single Sign-On (SSO), Multi-Factor Authentication (MFA), and identity lifecycle management.
Troubleshoot authentication, application access, and user provisioning issues.
Assist with SaaS application configuration, integrations, and administration.
Ensure access management processes follow established security policies and least-privilege principles.

IT Operations & Security

Collaborate with fellow IT Engineers to maintain the reliability, security, and availability of corporate IT services.
Implement and maintain IT security controls, including endpoint protection, device encryption, patching, and access management.
Partner with Legal, Security and other internal teams to address vulnerabilities, security concerns, and compliance requirements.
Assist with IT audits, security reviews, and evidence collection for applicable compliance frameworks.
Maintain accurate documentation of IT systems, configurations, procedures, and operational processes.
Coordinate with external vendors and service providers to troubleshoot issues and support IT services.

Automation, Projects & Process Improvement

Identify opportunities to improve IT workflows, reduce repetitive tasks, and enhance the employee technology experience.
Collaborate on IT projects, application deployments, system improvements, and technology initiatives.
Help streamline onboarding, offboarding, access provisioning, and device management processes.
Recommend improvements to existing tools, procedures, and support practices.
Share technical knowledge and best practices with fellow IT Engineers to improve overall team effectiveness.

Desired Skills and Experience:

3–5 years of professional experience in IT support, IT engineering, systems administration, or a related technical role.
Strong troubleshooting experience with Windows and macOS operating systems.
Hands-on experience supporting Microsoft 365, Entra ID, Active Directory, or similar enterprise identity platforms.
Experience with endpoint management platforms such as Microsoft Intune, Iru, or equivalent solutions.
Experience supporting enterprise SaaS applications, SSO, MFA, and identity and access management.
Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and wireless connectivity.
Experience supporting employees in remote, hybrid, or distributed work environments.
Familiarity with IT ticketing systems, incident management processes, and Remote Monitoring and Management (RMM) tools.
Strong analytical and troubleshooting skills with the ability to independently investigate and resolve technical issues.
Excellent customer service, communication, and interpersonal skills.
Ability to collaborate effectively within a small IT team and share responsibility for daily operations.
Strong organizational skills with the ability to prioritize support requests and project assignments.
Willingness to learn new technologies, share knowledge, and contribute to continuous improvement.

Preferred Skills and Experience:

Familiarity with scripting and automation using PowerShell or equivalent.
Familiarity with security and compliance frameworks such as SOC 2, NIST, HIPAA or ISO 27001.
Experience administering email protection platforms such as Proofpoint.
Experience with IT asset management, patch management, hardware procurement, and device lifecycle management.
Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft 365, or other security-related certifications.

What Success Looks Like:

Employees receive timely, knowledgeable, and professional IT support.
Support tickets and technical issues are resolved efficiently with clear communication and accountability.
Corporate devices and applications remain secure, reliable, and properly managed.
Employee onboarding and offboarding processes are completed accurately and on time.
IT documentation and knowledge-sharing practices improve team efficiency.
Repetitive issues and manual tasks are reduced through process improvements and automation.
The IT engineering team works collaboratively to maintain consistent service quality and successfully deliver IT initiatives.

Base Salary Range

$75,000 - $85,000 USD

Backed by Roper Technologies, Inc. (Nasdaq: ROP), CentralReach is entering an exciting phase of growth, innovation, and scale.

Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve.

We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full-time employees. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.

Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.

Protecting your information is important to us. Please take a moment to review our Notice of Privacy Practices for Job Applicants. Applicant-Privacy-Notice-110725 to understand how we collect, use, store, and protect your personal information during the recruitment process.

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More about this job

Skills

Customer service
Technical support
Microsoft Windows
Apple macOS
Troubleshoot
Communication skills
Troubleshooting
Documentation
Regulatory compliance
Procurement
Microsoft Access
Microsoft 365
Symantec Endpoint Protection
System administration
Microsoft Active Directory
Identity and access management
DNS
DHCP
VPN
Interpersonal skills
Organizational skills
Process improvement
Microsoft PowerShell
A+
Network+
Security+
Onboarding
Community engagement

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