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Added 2 mins ago
Industrial Control Panel Technician - Prudhoe Bay, AK
Worley
Prudhoe Bay, AK · Prudhoe Bay
…control panels for industrial equipment. Experience in power systems, Breaker and surge protection, PLC components, Analog and Digital relays for inputs and outputs. The Technician will…
Added 7 mins ago
SSD Mfg NPI Product Engineer, Nitro SSD
Amazon Data Services, Inc.
Seattle, WA · Cupertino, CA
…component vendors to monitor and improve the incoming hardware quality of AWS products both proactively in the design phase as well as monitoring, reporting and investigating any early-life…
Added 14 mins ago
Principal Quality Engineer
Twenty-Six Defense
Fort Worth, TX
The Principal Quality Engineer is an experienced-level position where the incumbent must possess an advanced level of quality engineering knowledge. Tasks at this level fall in areas where…
Added 14 mins ago
Quality Engineer II
Twenty-Six Defense
Fort Worth, TX
Job Summary: The Quality Engineer I is responsible for supporting product and process quality throughout the manufacturing lifecycle in a highly regulated aerospace and defense environment.…
Added 27 mins ago
Software Engineer II - Building Applications
Pacific Northwest National Laboratory
Jefferson City, MO
The BS&DG is seeking a Software Engineer II - Building Applications with strong knowledge of software engineering and web application development to contribute to building technology…
Added 29 mins ago
S
Senior Full Stack Ruby on Rails Engineer
SmartFinancial
Remote, United States
- $150,000 to $170,000 USD / year
We’re seeking an experienced Senior Full Stack Ruby on Rails Engineer to help build, evolve, and scale the core systems that power our agent-facing, carrier-facing, and internal…
Added 34 mins ago
Engineering Intern - Summer 2027
Ametek, Inc.
Pierceton, IN
As an AMETEK Engineer, you will have the opportunity to pursue multiple paths throughout your career including:
Added 45 mins ago
V-
Bicycle and Scooter Repair Technician/Driver - Hybrid
Veo - Operations Careers
Norman, OK
- $15 USD / hour
…globally through electric bikes and scooters. We design and engineer our own vehicles, hardware, and software systems to provide a greener, healthier mode of transportation, making the…
Added 49 mins ago
CC
Senior Engineering Manager (Solar, BESS & Grid Integration)
Consigli Construction
Remote, United States
- $152,000 to $211,000 USD / year
Lead integration of Battery Energy Storage Systems (BESS), including battery enclosures, Power Conversion Systems (PCS), medium-voltage (MV) skids, Battery Management Systems (BMS), Energy…
Added 49 mins ago
CC
Senior Engineering Manager (Solar, BESS & Grid Integration)
Consigli Construction
Remote, United States
- $152,000 to $211,000 USD / year
Lead integration of Battery Energy Storage Systems (BESS), including battery enclosures, Power Conversion Systems (PCS), medium-voltage (MV) skids, Battery Management Systems (BMS), Energy…
Added 49 mins ago
CC
Senior Engineering Manager (Solar, BESS & Grid Integration)
Consigli Construction
Remote, United States
- $152,000 to $211,000 USD / year
Lead integration of Battery Energy Storage Systems (BESS), including battery enclosures, Power Conversion Systems (PCS), medium-voltage (MV) skids, Battery Management Systems (BMS), Energy…
Added 49 mins ago
CC
Senior Engineering Manager (Solar, BESS & Grid Integration)
Consigli Construction
Remote, United States
- $152,000 to $211,000 USD / year
Lead integration of Battery Energy Storage Systems (BESS), including battery enclosures, Power Conversion Systems (PCS), medium-voltage (MV) skids, Battery Management Systems (BMS), Energy…
Added 50 mins ago
Lead Substation Engineer
Consigli Construction
NY · New York, NY
The Lead Substation Engineer provides technical leadership and oversight for high-voltage substation projects supporting utility-scale solar and battery energy storage developments. This…
Added 50 mins ago
Lead Substation Engineer
Consigli Construction
Milford, MA
The Lead Substation Engineer provides technical leadership and oversight for high-voltage substation projects supporting utility-scale solar and battery energy storage developments. This…
Added 50 mins ago
Lead Substation Engineer
Consigli Construction
Boston, MA
The Lead Substation Engineer provides technical leadership and oversight for high-voltage substation projects supporting utility-scale solar and battery energy storage developments. This…
Added 50 mins ago
Lead Substation Engineer
Consigli Construction
Washington, DC
The Lead Substation Engineer provides technical leadership and oversight for high-voltage substation projects supporting utility-scale solar and battery energy storage developments. This…
Added 50 mins ago
Lead Substation Engineer
Consigli Construction
Albany, NY
The Lead Substation Engineer provides technical leadership and oversight for high-voltage substation projects supporting utility-scale solar and battery energy storage developments. This…
Added 52 mins ago
C|
Senior Software Engineer III, Backend
Connexity | Skimlinks, a Taboola company
Remote, United States
- $175,000 to $200,000 USD / year
We are seeking a skilled and motivated Senior Software Engineer III, Backend to join our Internal Tools team. Our team owns the design and implementation of our next-generation internal…
Added 1 hour ago
Test Engineer
2HB Incorporated
Annapolis Junction, MD
2HB Incorporated is seeking a Test Engineer to support its government customer in Annapolis Junction, MD. The Test Engineer shall be responsible for planning, developing, executing, and…
Added 1 hour ago
LN
Railroad/Roadway bridge and Guideway Inspector
Luster National
Fresno, CA
- $120,000 to $200,000 USD / year
We’re seeking an experienced Railroad/Roadway Bridge and Guideway Engineer to support large, heavy-civil infrastructure programs, including highways, roads, bridges, transit (both rail and…
Added 1 hour ago
Staff Software Engineer
Conga
Boston, MA · Houston, TX
This role is ideal for experienced Java engineers who thrive on distributed systems, care deeply about clean code and quality, and want their work to have a direct impact on how enterprise…
Added 1 hour ago
J
Mechanical Construction Project Manager
Jobot
Pikesville, MD
- $110,000 to $165,000 USD / year
…closeout. Skilled in overseeing HVAC, piping, and plumbing systems; coordinating subcontractors; preparing RFIs; managing schedules and budgets; and maintaining project documentation in…
Added 1 hour ago
RAM Hardware Equipment Engineer
Micron Idaho Semiconductor Manufacturing (Triton) LLC
Boise, ID
The Real-Time Defect Analysis (RDA) and Metrology organization is passionate about delivering high-quality, reliable data that enables efficient semiconductor manufacturing. We work closely…
Added 1 hour ago
Software Automation & Platform Engineer - Federal Health IT
Rackner
Remote, United States
Engineer and optimize GitLab CI/CD pipelines and infrastructure-as-code solutions, incorporating automated testing, quality checks, and security practices to strengthen software delivery.
Added 2 hours ago
CONSTRUCTION SURVEILLANCE ENGINEER
Bristol Alliance of Companies
NEW ORLEANS, LA
A minimum of seven (7) years of experience as a Construction Manager, Field Engineer, Project Engineer or Quality Control Manager on commercial/industrial type facilities, utility or…

CentralReach

IT Engineer

Holmdel, NJ, United States

$75,000 - $85,000 USD

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Job details

Pay: $75,000 - $85,000 USD
Experience: 3–5 years of professional experience in IT support, IT engineering, systems administration, or a related technical role.
Posting language: English
Posted: Nov 6, 2026

Original job description

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.

CentralReach is seeking a motivated, customer-focused IT Engineer to join our Information Technology team. This role is part of a collaborative team responsible for providing exceptional technical support to employees, managing corporate technology systems, and continuously improving IT operations.

The ideal candidate is a well-rounded IT professional who enjoys solving technical challenges, supporting employees, and working with modern cloud-based technologies. This position combines hands-on employee support with endpoint management, identity and access administration, SaaS application support, security, and IT process improvements.

As an IT Engineer, you will work closely with fellow IT Engineers to ensure employees have reliable, secure, and efficient access to the tools and technology they need to succeed. You will share responsibility for daily IT operations while contributing to projects that enhance the organization's technology environment and employee experience.

Key Accountabilities:

Employee Technical Support

Provide timely, professional, and effective L2/L3 technical support to employees (onsite & remote) across Windows, macOS, mobile devices, and enterprise applications.
Collaborate with fellow IT Engineers to manage and resolve incoming support requests, incidents, and service tickets.
Troubleshoot hardware, software, networking, authentication, and application-related issues.
Participate in employee onboarding, offboarding, and internal transfers, including equipment preparation, account provisioning, and access management.
Take ownership of assigned technical issues from initial investigation through resolution, escalating or collaborating when appropriate.
Maintain clear communication with employees regarding issue status, troubleshooting steps, and resolution.
Create and maintain knowledge base articles, troubleshooting guides, and internal IT documentation.

Endpoint & Device Management

Administer and maintain Windows and macOS endpoints using management platforms such as Microsoft Intune, Iru, or equivalent solutions.
Configure, deploy, and troubleshoot corporate laptops, peripherals, and mobile devices.
Support automated device provisioning, application deployment, operating system updates, and patch management.
Monitor and maintain endpoint security, compliance, and configuration standards.
Assist with hardware inventory, asset tracking, procurement, and device lifecycle management.
Collaborate with the IT team to improve device deployment processes and endpoint management practices.

Identity, Access & SaaS Administration

Administer and support Microsoft 365, Entra ID, and other enterprise SaaS applications.
Manage user accounts, security groups, permissions, licenses, and application access.
Support Single Sign-On (SSO), Multi-Factor Authentication (MFA), and identity lifecycle management.
Troubleshoot authentication, application access, and user provisioning issues.
Assist with SaaS application configuration, integrations, and administration.
Ensure access management processes follow established security policies and least-privilege principles.

IT Operations & Security

Collaborate with fellow IT Engineers to maintain the reliability, security, and availability of corporate IT services.
Implement and maintain IT security controls, including endpoint protection, device encryption, patching, and access management.
Partner with Legal, Security and other internal teams to address vulnerabilities, security concerns, and compliance requirements.
Assist with IT audits, security reviews, and evidence collection for applicable compliance frameworks.
Maintain accurate documentation of IT systems, configurations, procedures, and operational processes.
Coordinate with external vendors and service providers to troubleshoot issues and support IT services.

Automation, Projects & Process Improvement

Identify opportunities to improve IT workflows, reduce repetitive tasks, and enhance the employee technology experience.
Collaborate on IT projects, application deployments, system improvements, and technology initiatives.
Help streamline onboarding, offboarding, access provisioning, and device management processes.
Recommend improvements to existing tools, procedures, and support practices.
Share technical knowledge and best practices with fellow IT Engineers to improve overall team effectiveness.

Desired Skills and Experience:

3–5 years of professional experience in IT support, IT engineering, systems administration, or a related technical role.
Strong troubleshooting experience with Windows and macOS operating systems.
Hands-on experience supporting Microsoft 365, Entra ID, Active Directory, or similar enterprise identity platforms.
Experience with endpoint management platforms such as Microsoft Intune, Iru, or equivalent solutions.
Experience supporting enterprise SaaS applications, SSO, MFA, and identity and access management.
Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and wireless connectivity.
Experience supporting employees in remote, hybrid, or distributed work environments.
Familiarity with IT ticketing systems, incident management processes, and Remote Monitoring and Management (RMM) tools.
Strong analytical and troubleshooting skills with the ability to independently investigate and resolve technical issues.
Excellent customer service, communication, and interpersonal skills.
Ability to collaborate effectively within a small IT team and share responsibility for daily operations.
Strong organizational skills with the ability to prioritize support requests and project assignments.
Willingness to learn new technologies, share knowledge, and contribute to continuous improvement.

Preferred Skills and Experience:

Familiarity with scripting and automation using PowerShell or equivalent.
Familiarity with security and compliance frameworks such as SOC 2, NIST, HIPAA or ISO 27001.
Experience administering email protection platforms such as Proofpoint.
Experience with IT asset management, patch management, hardware procurement, and device lifecycle management.
Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft 365, or other security-related certifications.

What Success Looks Like:

Employees receive timely, knowledgeable, and professional IT support.
Support tickets and technical issues are resolved efficiently with clear communication and accountability.
Corporate devices and applications remain secure, reliable, and properly managed.
Employee onboarding and offboarding processes are completed accurately and on time.
IT documentation and knowledge-sharing practices improve team efficiency.
Repetitive issues and manual tasks are reduced through process improvements and automation.
The IT engineering team works collaboratively to maintain consistent service quality and successfully deliver IT initiatives.

Base Salary Range

$75,000 - $85,000 USD

Backed by Roper Technologies, Inc. (Nasdaq: ROP), CentralReach is entering an exciting phase of growth, innovation, and scale.

Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve.

We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full-time employees. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.

Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.

Protecting your information is important to us. Please take a moment to review our Notice of Privacy Practices for Job Applicants. Applicant-Privacy-Notice-110725 to understand how we collect, use, store, and protect your personal information during the recruitment process.

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More about this job

Skills

Customer service
Technical support
Microsoft Windows
Apple macOS
Troubleshoot
Communication skills
Troubleshooting
Documentation
Regulatory compliance
Procurement
Microsoft Access
Microsoft 365
Symantec Endpoint Protection
System administration
Microsoft Active Directory
Identity and access management
DNS
DHCP
VPN
Interpersonal skills
Organizational skills
Process improvement
Microsoft PowerShell
A+
Network+
Security+
Onboarding
Community engagement

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