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Added just now
Mechanical/Piping Field Engineer
Bechtel Corporation
New Albany, OH
Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting…
Added just now
Staff Software Architect
CVS Health
Hartford, CT · Little Rock, AR · Denver, CO · Atlanta, GA · Springfield, IL · Annapolis, MD · Raleigh, NC · Concord, NH · Trenton, NJ · Harrisburg, PA · Providence, RI · Austin, TX · Richmond, VA
…purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family…
Added 1 min ago
AC
Maintenance Technician - Ice Cream
Albertsons Companies
BELLEVUE, WA · Bellevue, WA
- $37.8 to $48 USD / hour
The Ice Cream Plant, located in Bellevue, Washington has an opening for a Maintenance Engineer.
Added 1 min ago
Lead Systems Engineer - Tolling Delivery
Kapsch TrafficCom USA Inc.
Austin, TX
As Lead Systems Engineer, you'll hold the highest level of technical ownership on our Systems Engineering track, joining a dispersed, cross-disciplinary team of hardware, software, and…
Added 3 mins ago
DO
MREA - Lab and Field Specialist
Department of Transportation
CA
- $7,492 to $9,379 USD / month
Under the general direction of the Senior Transportation Engineer, Supervisor, the Materials and Research Engineering Associate (Specialist) (MREA) performs a wide variety of engineering…
Added 5 mins ago
Project Engineer - EHS Management Systems
Langan Engineering & Environmental Services
Phoenix, AZ
…guiding clients through the organizational change management process, evaluating software systems, designing and enhancing software solutions, training system users, and coordinating system…
Added 5 mins ago
Associate Software Engineer
Keyfactor, Inc.
Remote, United States
The Associate Software Engineer designs, implements, and maintains software code bases. This entry level role involves writing code, debugging, and learning fundamental software engineering…
Added 6 mins ago
Senior Java Developer
TCC Toyota Motor Credit Corporation Company
Plano, TX
…and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to…
Added 6 mins ago
Senior Packaging Engineer - Packaging Design/Development
Mars
Chicago, IL
As our Senior Packaging Engineer within the Better-For-You (BFY) business unit, you will be the driving force behind the development and optimization of packaging across iconic brands like…
Added 6 mins ago
Owners Rep Project Manager
OnQGlobal Inc
New Albany, OH
…functional requirements, environmental standards, levels of quality, commissioning process, and business needs in order to protect Owner’s interests throughout the course of the project…
Added 6 mins ago
Electrical Design Engineer
Amron Internation Diving Supply
Vista, CA
Amron International manufactures high quality commercial diving equipment in Vista, California. Amron’s diver communicators and manufactured products have supported professional divers,…
Added 7 mins ago
Embedded Hardware Design Engineer
Emerson
Round Rock, TX
If you are an Embedded Hardware Design Engineer professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you in Austin, Texas. As part of Emerson…
Added 7 mins ago
Electrical Engineer - EE Systems Manufacturing V/VI
Zone 5 Technologies
Fort Worth, TX
The EE System Manufacturing Engineer V/VI is a senior-level role that bridges electrical design and production. This position owns the manufacturability, testability, and production…
Added 8 mins ago
Software Engineer - Fort Lauderdale, FL
ScribeAmerica
Fort Lauderdale, FL
Added 9 mins ago
P
Manufacturing Project Engineer
Philips
Plymouth, MN
- $101,000 to $160,000 USD / year
Lead production transfers between manufacturing sites and suppliers, coordinating process development, equipment readiness, qualification, and release to meet project timelines and…
Added 9 mins ago
Senior Quality Operations Engineer
REMOTE US9H
Bedford, MA
The Senior Quality Operations Engineer is responsible for supporting a state of high-quality performance, compliance, and oversight/performance monitoring of Philips manufacturing…
Added 9 mins ago
Software Engineer II, Arene Applied Engineering
Woven by Toyota
Ann Arbor, MI
This role is for a hands-on engineer who writes production C++ and owns the hard part of making software actually work with real vehicle hardware, ECUs, sensors, and networks. The strongest…
Added 10 mins ago
Lead Robotics & Automation Engineer
GE Renewables Grid LLC
United States
The Automation Robotics Engineer is responsible for designing, developing, implementing, and supporting robotics automation, AGV/AMRs and control systems that improve operational…
Added 10 mins ago
Lead Inspection Engineer - AMRT
GE Gas Turbines (Greenville) L.L.C.
United States
…You will partner with repair engineering, other AMRT special process teams, repair service centers, and quality teams to ensure airflow inspection solutions are accurate, repeatable, and…
Added 10 mins ago
LN
Senior Project Manager
Luster National
San Francisco, CA
- $135,000 to $225,000 USD / year
Oversee safety, quality, and risk by auditing contractor programs, participating in inspections, and verifying that corrective actions close out.
Added 10 mins ago
LN
Senior Project Manager
Luster National
San Francisco, CA
- $135,000 to $225,000 USD / year
…AWS D1.1, RCSC, and applicable seismic requirements, and that quality control records support acceptance of the installed…
Added 11 mins ago
IT Engineer
CentralReach
Holmdel, NJ
CentralReach is seeking a motivated, customer-focused IT Engineer to join our Information Technology team. This role is part of a collaborative team responsible for providing exceptional…
Added 11 mins ago
Customer Support Engineer - Level 1
K Group Companies
Grand Rapids, MI
…customers across the United States by delivering innovative, high-quality technology solutions across managed IT, physical security, and integrated…
Added 11 mins ago
Test Engineer
CACI, INC.-FEDERAL
Remote, United States
CACI is looking for a Test Engineer to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective…
Added 12 mins ago
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Software Engineer Data & AI II (Full Time) – United States
Cisco
San Jose, CA
- Full-time
You are a passionate software engineer with expertise in developing scalable data pipelines, designing robust analytics platforms, and building infrastructure to support machine learning…

CentralReach

IT Engineer

Holmdel, NJ, United States

$75,000 - $85,000 USD

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Job details

Pay: $75,000 - $85,000 USD
Experience: 3–5 years of professional experience in IT support, IT engineering, systems administration, or a related technical role.
Posting language: English
Posted: Nov 6, 2026

Original job description

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.

CentralReach is seeking a motivated, customer-focused IT Engineer to join our Information Technology team. This role is part of a collaborative team responsible for providing exceptional technical support to employees, managing corporate technology systems, and continuously improving IT operations.

The ideal candidate is a well-rounded IT professional who enjoys solving technical challenges, supporting employees, and working with modern cloud-based technologies. This position combines hands-on employee support with endpoint management, identity and access administration, SaaS application support, security, and IT process improvements.

As an IT Engineer, you will work closely with fellow IT Engineers to ensure employees have reliable, secure, and efficient access to the tools and technology they need to succeed. You will share responsibility for daily IT operations while contributing to projects that enhance the organization's technology environment and employee experience.

Key Accountabilities:

Employee Technical Support

Provide timely, professional, and effective L2/L3 technical support to employees (onsite & remote) across Windows, macOS, mobile devices, and enterprise applications.
Collaborate with fellow IT Engineers to manage and resolve incoming support requests, incidents, and service tickets.
Troubleshoot hardware, software, networking, authentication, and application-related issues.
Participate in employee onboarding, offboarding, and internal transfers, including equipment preparation, account provisioning, and access management.
Take ownership of assigned technical issues from initial investigation through resolution, escalating or collaborating when appropriate.
Maintain clear communication with employees regarding issue status, troubleshooting steps, and resolution.
Create and maintain knowledge base articles, troubleshooting guides, and internal IT documentation.

Endpoint & Device Management

Administer and maintain Windows and macOS endpoints using management platforms such as Microsoft Intune, Iru, or equivalent solutions.
Configure, deploy, and troubleshoot corporate laptops, peripherals, and mobile devices.
Support automated device provisioning, application deployment, operating system updates, and patch management.
Monitor and maintain endpoint security, compliance, and configuration standards.
Assist with hardware inventory, asset tracking, procurement, and device lifecycle management.
Collaborate with the IT team to improve device deployment processes and endpoint management practices.

Identity, Access & SaaS Administration

Administer and support Microsoft 365, Entra ID, and other enterprise SaaS applications.
Manage user accounts, security groups, permissions, licenses, and application access.
Support Single Sign-On (SSO), Multi-Factor Authentication (MFA), and identity lifecycle management.
Troubleshoot authentication, application access, and user provisioning issues.
Assist with SaaS application configuration, integrations, and administration.
Ensure access management processes follow established security policies and least-privilege principles.

IT Operations & Security

Collaborate with fellow IT Engineers to maintain the reliability, security, and availability of corporate IT services.
Implement and maintain IT security controls, including endpoint protection, device encryption, patching, and access management.
Partner with Legal, Security and other internal teams to address vulnerabilities, security concerns, and compliance requirements.
Assist with IT audits, security reviews, and evidence collection for applicable compliance frameworks.
Maintain accurate documentation of IT systems, configurations, procedures, and operational processes.
Coordinate with external vendors and service providers to troubleshoot issues and support IT services.

Automation, Projects & Process Improvement

Identify opportunities to improve IT workflows, reduce repetitive tasks, and enhance the employee technology experience.
Collaborate on IT projects, application deployments, system improvements, and technology initiatives.
Help streamline onboarding, offboarding, access provisioning, and device management processes.
Recommend improvements to existing tools, procedures, and support practices.
Share technical knowledge and best practices with fellow IT Engineers to improve overall team effectiveness.

Desired Skills and Experience:

3–5 years of professional experience in IT support, IT engineering, systems administration, or a related technical role.
Strong troubleshooting experience with Windows and macOS operating systems.
Hands-on experience supporting Microsoft 365, Entra ID, Active Directory, or similar enterprise identity platforms.
Experience with endpoint management platforms such as Microsoft Intune, Iru, or equivalent solutions.
Experience supporting enterprise SaaS applications, SSO, MFA, and identity and access management.
Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and wireless connectivity.
Experience supporting employees in remote, hybrid, or distributed work environments.
Familiarity with IT ticketing systems, incident management processes, and Remote Monitoring and Management (RMM) tools.
Strong analytical and troubleshooting skills with the ability to independently investigate and resolve technical issues.
Excellent customer service, communication, and interpersonal skills.
Ability to collaborate effectively within a small IT team and share responsibility for daily operations.
Strong organizational skills with the ability to prioritize support requests and project assignments.
Willingness to learn new technologies, share knowledge, and contribute to continuous improvement.

Preferred Skills and Experience:

Familiarity with scripting and automation using PowerShell or equivalent.
Familiarity with security and compliance frameworks such as SOC 2, NIST, HIPAA or ISO 27001.
Experience administering email protection platforms such as Proofpoint.
Experience with IT asset management, patch management, hardware procurement, and device lifecycle management.
Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft 365, or other security-related certifications.

What Success Looks Like:

Employees receive timely, knowledgeable, and professional IT support.
Support tickets and technical issues are resolved efficiently with clear communication and accountability.
Corporate devices and applications remain secure, reliable, and properly managed.
Employee onboarding and offboarding processes are completed accurately and on time.
IT documentation and knowledge-sharing practices improve team efficiency.
Repetitive issues and manual tasks are reduced through process improvements and automation.
The IT engineering team works collaboratively to maintain consistent service quality and successfully deliver IT initiatives.

Base Salary Range

$75,000 - $85,000 USD

Backed by Roper Technologies, Inc. (Nasdaq: ROP), CentralReach is entering an exciting phase of growth, innovation, and scale.

Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve.

We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full-time employees. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.

Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.

Protecting your information is important to us. Please take a moment to review our Notice of Privacy Practices for Job Applicants. Applicant-Privacy-Notice-110725 to understand how we collect, use, store, and protect your personal information during the recruitment process.

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More about this job

Skills

Customer service
Technical support
Microsoft Windows
Apple macOS
Troubleshoot
Communication skills
Troubleshooting
Documentation
Regulatory compliance
Procurement
Microsoft Access
Microsoft 365
Symantec Endpoint Protection
System administration
Microsoft Active Directory
Identity and access management
DNS
DHCP
VPN
Interpersonal skills
Organizational skills
Process improvement
Microsoft PowerShell
A+
Network+
Security+
Onboarding
Community engagement

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