Jobs in the United States

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Added 1 min ago
Quality Engineer Specialist (Lab Testing Operations)
Hyundai Transys Georgia Seating System, LLC
Montgomery, AL
The Quality Engineer is responsible for solving problems as a result of Process/Supplier issues as well as improving and monitoring the quality process. They are responsible for…
Added 2 mins ago
Physical Design Engineer, ML4PD
Tenstorrent
Austin, TX
Tenstorrent is looking for a Physical Design Engineer who will contribute to the physical design of high-performance chips for industry-leading AI/ML architectures, spanning implementation…
Added 2 mins ago
Principal AI Engineer
Scotiabank
Dallas, TX
We are seeking a Principal Engineer to lead the discovery, architecture, and delivery of AI and agentic solutions across Canadian Banking, International Banking, Global Banking and Markets…
Added 2 mins ago
Full Stack Engineer
Scotiabank
Dallas, TX
As a Software Engineer, you will design and develop scalable software solutions supporting quality controls, business rules, automation, and enterprise data management capabilities.
Added 3 mins ago
V
Quality Engineer
Verify
San Diego, CA
- $35 USD / hour
Quality Engineer defines and implements quality assurance solutions to a wide range of complex issues. Ensures a high reliability and proper performance per product requirements. Analyzes…
Added 4 mins ago
PD
Project Engineer, Highway Design
Popli Design Group
NYC, NY
- $105,000 to $130,000 USD / year
Popli Design Group (PDG) is seeking a Project Engineer in the Highway Design Department. PDG offers a growth perspective and develops staff through direct mentorship and learning…
Added 4 mins ago
Manufacturing Product Engineer (Dallas/Richardson)
Texas Instruments
Richardson, TX
Continuous Improvement: Lead initiatives focused on productivity, cost reduction, and quality enhancement across the production process.
Added 5 mins ago
Electrical Engineer
Arup
Houston, TX · Austin, TX
Our Houston and Austin offices are looking for an Electrical Engineer to join our multi-disciplinary team. If you are an electrical engineer who wants to take the next step in their career…
Added 5 mins ago
Graduate Environmental and Building Physics Engineer (Available 2027)
Arup
Los Angeles, CA
Graduate Environmental and Building Physics Engineer
Added 5 mins ago
Graduate Environmental and Building Physics Engineer (Available 2027)
Arup
Los Angeles, CA
Graduate Environmental and Building Physics Engineer
Added 5 mins ago
Senior Electrical Engineer
Arup
Dallas, TX
Our Dallas office is looking for a Senior Electrical Engineer to join our multi-disciplinary team. If you are an electrical engineer who wants to take the lead on exciting projects, expand…
Added 5 mins ago
Senior Electrical Engineer
Arup
Houston, TX
Our office is looking for a Senior Electrical Engineer to join our multi-disciplinary team. If you are an electrical engineer who wants to take the lead on exciting projects, expand their…
Added 5 mins ago
Senior Hydrogeologist / Geothermal Specialist
Arup
New York, NY · Boston, MA · Washington, DC
Manage communications with Client and the Project Engineer to understand the project requirements and set clear scopes and budgets for delivery.
Added 5 mins ago
Senior Geotechnical Engineer
Arup
New York, NY · Boston, MA
We are looking for a Senior Geotechnical Engineer to join our Americas East Infrastructure team, with a strong emphasis on technical geotechnical design, analysis, interpretation, and…
Added 5 mins ago
Geotechnical Engineer
Arup
New York, NY
We are looking for a Geotechnical Engineer to join our Americas East Infrastructure team, with a strong emphasis on technical geotechnical design, analysis, interpretation and delivery. The…
Added 5 mins ago
AI/ML Engineer
Arup
New York, NY
We are looking for an ambitious and curious AI/ML Engineer to play a key role in developing and delivering our AI capabilities across the Americas.
Added 5 mins ago
Signaling & Train Control Engineer
Arup
Sacramento, CA
You will be responsible for supporting the delivery of preliminary designs for Signaling & Train Control ensuring full compliance with the Quality Management process.
Added 5 mins ago
Water Services Leader
Arup
San Francisco, CA
· Develop project plans covering staffing, commercial management, and quality assurance.
Added 5 mins ago
Water Services Leader
Arup
Los Angeles, CA
· Develop project plans covering staffing, commercial management, and quality assurance.
Added 6 mins ago
Software Development Engineer in Test II (SDET II)
Verisk | Verisk
Jersey City, NJ
…small number of agile teams serving as the Software Development Engineer in Test and drive all processes and tools used to achieve automated regression & functional testing. Prior…
Added 6 mins ago
A
Metallurgical Engineer
Actalent
Waukesha, WI
- $76,000 to $115,000 USD / year
Lead process improvement initiatives focused on safety, quality, delivery, and cost optimization throughout the manufacturing process.
Added 6 mins ago
A
Software Engineer
Actalent
Irvine, CA
- $70 USD / hour
Software Engineer II Next-Generation Embedded & AI-Driven Platform Development
Added 6 mins ago
A
Construction Superintendent
Actalent
Apopka, FL
- $40.87 to $48.08 USD / hour
Work with the Project Engineer and subcontractors to process RFIs efficiently and provide clear, actionable solutions.
Added 6 mins ago
A
Construction Project Engineer
Actalent
Brownsville, TX
- $40 to $45 USD / hour
…(BESS) and solar power generation. The Construction Project Engineer works closely with Project Managers, field teams, subcontractors, vendors, and engineering teams to coordinate project…
Added 6 mins ago
A
Electrical Field Engineer
Actalent
Brownsville, TX
- $40 to $45 USD / hour
Seeking a Field Engineer to support technical field operations on-site and oversee various administrative and technical tasks in both the field and field office, ensuring project success…

CentralReach

IT Engineer

Holmdel, NJ, United States

$75,000 - $85,000 USD

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Job details

Pay: $75,000 - $85,000 USD
Experience: 3–5 years of professional experience in IT support, IT engineering, systems administration, or a related technical role.
Posting language: English
Posted: Nov 6, 2026

Original job description

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.

CentralReach is seeking a motivated, customer-focused IT Engineer to join our Information Technology team. This role is part of a collaborative team responsible for providing exceptional technical support to employees, managing corporate technology systems, and continuously improving IT operations.

The ideal candidate is a well-rounded IT professional who enjoys solving technical challenges, supporting employees, and working with modern cloud-based technologies. This position combines hands-on employee support with endpoint management, identity and access administration, SaaS application support, security, and IT process improvements.

As an IT Engineer, you will work closely with fellow IT Engineers to ensure employees have reliable, secure, and efficient access to the tools and technology they need to succeed. You will share responsibility for daily IT operations while contributing to projects that enhance the organization's technology environment and employee experience.

Key Accountabilities:

Employee Technical Support

Provide timely, professional, and effective L2/L3 technical support to employees (onsite & remote) across Windows, macOS, mobile devices, and enterprise applications.
Collaborate with fellow IT Engineers to manage and resolve incoming support requests, incidents, and service tickets.
Troubleshoot hardware, software, networking, authentication, and application-related issues.
Participate in employee onboarding, offboarding, and internal transfers, including equipment preparation, account provisioning, and access management.
Take ownership of assigned technical issues from initial investigation through resolution, escalating or collaborating when appropriate.
Maintain clear communication with employees regarding issue status, troubleshooting steps, and resolution.
Create and maintain knowledge base articles, troubleshooting guides, and internal IT documentation.

Endpoint & Device Management

Administer and maintain Windows and macOS endpoints using management platforms such as Microsoft Intune, Iru, or equivalent solutions.
Configure, deploy, and troubleshoot corporate laptops, peripherals, and mobile devices.
Support automated device provisioning, application deployment, operating system updates, and patch management.
Monitor and maintain endpoint security, compliance, and configuration standards.
Assist with hardware inventory, asset tracking, procurement, and device lifecycle management.
Collaborate with the IT team to improve device deployment processes and endpoint management practices.

Identity, Access & SaaS Administration

Administer and support Microsoft 365, Entra ID, and other enterprise SaaS applications.
Manage user accounts, security groups, permissions, licenses, and application access.
Support Single Sign-On (SSO), Multi-Factor Authentication (MFA), and identity lifecycle management.
Troubleshoot authentication, application access, and user provisioning issues.
Assist with SaaS application configuration, integrations, and administration.
Ensure access management processes follow established security policies and least-privilege principles.

IT Operations & Security

Collaborate with fellow IT Engineers to maintain the reliability, security, and availability of corporate IT services.
Implement and maintain IT security controls, including endpoint protection, device encryption, patching, and access management.
Partner with Legal, Security and other internal teams to address vulnerabilities, security concerns, and compliance requirements.
Assist with IT audits, security reviews, and evidence collection for applicable compliance frameworks.
Maintain accurate documentation of IT systems, configurations, procedures, and operational processes.
Coordinate with external vendors and service providers to troubleshoot issues and support IT services.

Automation, Projects & Process Improvement

Identify opportunities to improve IT workflows, reduce repetitive tasks, and enhance the employee technology experience.
Collaborate on IT projects, application deployments, system improvements, and technology initiatives.
Help streamline onboarding, offboarding, access provisioning, and device management processes.
Recommend improvements to existing tools, procedures, and support practices.
Share technical knowledge and best practices with fellow IT Engineers to improve overall team effectiveness.

Desired Skills and Experience:

3–5 years of professional experience in IT support, IT engineering, systems administration, or a related technical role.
Strong troubleshooting experience with Windows and macOS operating systems.
Hands-on experience supporting Microsoft 365, Entra ID, Active Directory, or similar enterprise identity platforms.
Experience with endpoint management platforms such as Microsoft Intune, Iru, or equivalent solutions.
Experience supporting enterprise SaaS applications, SSO, MFA, and identity and access management.
Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and wireless connectivity.
Experience supporting employees in remote, hybrid, or distributed work environments.
Familiarity with IT ticketing systems, incident management processes, and Remote Monitoring and Management (RMM) tools.
Strong analytical and troubleshooting skills with the ability to independently investigate and resolve technical issues.
Excellent customer service, communication, and interpersonal skills.
Ability to collaborate effectively within a small IT team and share responsibility for daily operations.
Strong organizational skills with the ability to prioritize support requests and project assignments.
Willingness to learn new technologies, share knowledge, and contribute to continuous improvement.

Preferred Skills and Experience:

Familiarity with scripting and automation using PowerShell or equivalent.
Familiarity with security and compliance frameworks such as SOC 2, NIST, HIPAA or ISO 27001.
Experience administering email protection platforms such as Proofpoint.
Experience with IT asset management, patch management, hardware procurement, and device lifecycle management.
Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft 365, or other security-related certifications.

What Success Looks Like:

Employees receive timely, knowledgeable, and professional IT support.
Support tickets and technical issues are resolved efficiently with clear communication and accountability.
Corporate devices and applications remain secure, reliable, and properly managed.
Employee onboarding and offboarding processes are completed accurately and on time.
IT documentation and knowledge-sharing practices improve team efficiency.
Repetitive issues and manual tasks are reduced through process improvements and automation.
The IT engineering team works collaboratively to maintain consistent service quality and successfully deliver IT initiatives.

Base Salary Range

$75,000 - $85,000 USD

Backed by Roper Technologies, Inc. (Nasdaq: ROP), CentralReach is entering an exciting phase of growth, innovation, and scale.

Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve.

We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full-time employees. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.

Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.

Protecting your information is important to us. Please take a moment to review our Notice of Privacy Practices for Job Applicants. Applicant-Privacy-Notice-110725 to understand how we collect, use, store, and protect your personal information during the recruitment process.

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More about this job

Skills

Customer service
Technical support
Microsoft Windows
Apple macOS
Troubleshoot
Communication skills
Troubleshooting
Documentation
Regulatory compliance
Procurement
Microsoft Access
Microsoft 365
Symantec Endpoint Protection
System administration
Microsoft Active Directory
Identity and access management
DNS
DHCP
VPN
Interpersonal skills
Organizational skills
Process improvement
Microsoft PowerShell
A+
Network+
Security+
Onboarding
Community engagement

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