Jobs in the United States

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Added 4 mins ago
Sr. Project Engineer
Mars
Chicago, IL
Functional Expertise: In-depth technical understanding in a designated area of expertise (e.g., packaging automation, sanitary process systems, electrical infrastructure, or utilities).
Added 6 mins ago
Embedded Hardware Design Engineer
Emerson
Round Rock, TX
If you are an Embedded Hardware Design Engineer professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you in Austin, Texas. As part of Emerson…
Added 6 mins ago
Electrical Engineer - EE Systems Manufacturing V/VI
Zone 5 Technologies
Fort Worth, TX
The EE System Manufacturing Engineer V/VI is a senior-level role that bridges electrical design and production. This position owns the manufacturability, testability, and production…
Added 7 mins ago
Industrial Automation Controls Engineer
Steel Dynamics
Columbus, MS
Develop process automation with the assistance of operations and electrical personnel
Added 8 mins ago
Lead Robotics & Automation Engineer
GE Renewables Grid LLC
United States
The Automation Robotics Engineer is responsible for designing, developing, implementing, and supporting robotics automation, AGV/AMRs and control systems that improve operational…
Added 9 mins ago
IT Engineer
CentralReach
Holmdel, NJ
CentralReach is seeking a motivated, customer-focused IT Engineer to join our Information Technology team. This role is part of a collaborative team responsible for providing exceptional…
Added 10 mins ago
Test Engineer
CACI, INC.-FEDERAL
Remote, United States
Drive and implement automation process improvement items
Added 10 mins ago
Senior Financial Analyst, Corporate Finance
ServiceNow
Santa Clara, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 10 mins ago
Director, CRM Sales – State & Local Government (West)
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 11 mins ago
C
ASIC DFT Engineer I (Full Time) - United States
Cisco
San Jose, CA
- Full-time
You will be in the Silicon One development organization as an ASIC Design for Test Engineer with a primary focus on Design-for-Test. You will work with frontend RTL teams, backend Physical…
Added 11 mins ago
Senior Site Reliability Engineer
Taskrabbit
San Francisco, CA
We are looking for a Senior Site Reliability Engineer to join our Site Reliability Engineering team at Taskrabbit and help improve the reliability, scalability, and operational maturity of…
Added 11 mins ago
Platform Software Engineer
Ford
Dearborn, MI · Dearborn
We are seeking a highly motivated Platform Software Engineer to join our Enterprise Data Platform team. In this role you will work closely with engineering, operations, and architecture…
Added 12 mins ago
Platform Software Engineer
Ford Global
Dearborn, MI
We are seeking a highly motivated Platform Software Engineer to join our Enterprise Data Platform team. In this role you will work closely with engineering, operations, and architecture…
Added 15 mins ago
Senior Data Engineer
Nextech
Remote, United States
If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a…
Added 16 mins ago
Software Engineer - AI
PNC
Pittsburgh, PA · Birmingham, AL · Denver, CO · Strongsville, OH · Dallas, TX
…opportunity to contribute to the company’s success. As a(n) Software Engineer - AI within PNC's technology organization, you will be based in Pittsburgh, PA, Dallas, TX, Strongsville, OH,…
Added 16 mins ago
Artificial Intelligence Software Engineer
PNC
Pittsburgh, PA · Birmingham, AL · Denver, CO · Strongsville, OH · Dallas, TX
…contribute to the company’s success. As a(n) Artificial Intelligence Engineer within PNC's technology organization, you will be based in Pittsburgh, PA, Dallas, TX, Strongsville, OH,…
Added 16 mins ago
Software Engineer - AI Agents / Generative AI
PNC
Pittsburgh, PA · Birmingham, AL · Denver, CO · Strongsville, OH · Dallas, TX
…opportunity to contribute to the company’s success. As a Software Engineer - AI Agents / Generative AI within PNC's technology organization, you will be based in Pittsburgh, PA, Dallas, TX,…
Added 16 mins ago
Manufacturing Process Engineer 2
Premier Staffing Solution
Warren, MI
Evaluate emerging capabilities, including AI, computer vision, automation, analytics, wearables, and low-code tools, to improve risk identification, control effectiveness, or decision…
Added 17 mins ago
IP
Senior Cloud Engineer
Interactive Process Technology LLC
Radford, VA
- $100,000 to $130,000 USD / year
Engineer secure transport, including IPsec/VPN and BGP
Added 17 mins ago
Sr HSE Engineer
Honeywell
Northford, CT
Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for…
Added 17 mins ago
Senior Software Engineer, AI Platform - Prism
SoFi
Seattle, WA
As a Senior Software Engineer (IC3) on SoFi’s Prism team, you’ll help build Prism, SoFi’s internal AI platform for knowledge work. Prism connects employees with the AI models, business…
Added 17 mins ago
G
Principal - Forward Deployed Engineer
GSK
Cambridge, MA
- $205,425 to $342,375 USD / year
…enterprise-level development across GSK - architecture, agentic delivery-automation workflows, delivery bot meshes, evaluation, and governance - and owning FDE delivery outcomes for a…
Added 20 mins ago
Staff Software Engineer, Clean Room
LiveRamp
Little Rock, AR
Demonstrated leadership in elevating engineering productivity through technical mentorship, code quality, and process refinement.
Added 20 mins ago
EG
Staff AI & Data Engineer – Databricks
Eliassen Group
Little Rock, AR
- $80 to $90 USD / hour
Our client is seeking a highly experienced Staff AI & Data Engineer to design and build enterprise-grade data and AI solutions on Databricks. This hands-on role focuses on strengthening the…
Added 20 mins ago
EG
QA Automation Engineer
Eliassen Group
Little Rock, AR
- $75 to $82 USD / hour
Experience as an Automation Engineer using tools such as Selenium with Java or similar.

CentralReach

IT Engineer

Holmdel, NJ, United States

$75,000 - $85,000 USD

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Job details

Pay: $75,000 - $85,000 USD
Experience: 3–5 years of professional experience in IT support, IT engineering, systems administration, or a related technical role.
Posting language: English
Posted: Nov 6, 2026

Original job description

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.

CentralReach is seeking a motivated, customer-focused IT Engineer to join our Information Technology team. This role is part of a collaborative team responsible for providing exceptional technical support to employees, managing corporate technology systems, and continuously improving IT operations.

The ideal candidate is a well-rounded IT professional who enjoys solving technical challenges, supporting employees, and working with modern cloud-based technologies. This position combines hands-on employee support with endpoint management, identity and access administration, SaaS application support, security, and IT process improvements.

As an IT Engineer, you will work closely with fellow IT Engineers to ensure employees have reliable, secure, and efficient access to the tools and technology they need to succeed. You will share responsibility for daily IT operations while contributing to projects that enhance the organization's technology environment and employee experience.

Key Accountabilities:

Employee Technical Support

Provide timely, professional, and effective L2/L3 technical support to employees (onsite & remote) across Windows, macOS, mobile devices, and enterprise applications.
Collaborate with fellow IT Engineers to manage and resolve incoming support requests, incidents, and service tickets.
Troubleshoot hardware, software, networking, authentication, and application-related issues.
Participate in employee onboarding, offboarding, and internal transfers, including equipment preparation, account provisioning, and access management.
Take ownership of assigned technical issues from initial investigation through resolution, escalating or collaborating when appropriate.
Maintain clear communication with employees regarding issue status, troubleshooting steps, and resolution.
Create and maintain knowledge base articles, troubleshooting guides, and internal IT documentation.

Endpoint & Device Management

Administer and maintain Windows and macOS endpoints using management platforms such as Microsoft Intune, Iru, or equivalent solutions.
Configure, deploy, and troubleshoot corporate laptops, peripherals, and mobile devices.
Support automated device provisioning, application deployment, operating system updates, and patch management.
Monitor and maintain endpoint security, compliance, and configuration standards.
Assist with hardware inventory, asset tracking, procurement, and device lifecycle management.
Collaborate with the IT team to improve device deployment processes and endpoint management practices.

Identity, Access & SaaS Administration

Administer and support Microsoft 365, Entra ID, and other enterprise SaaS applications.
Manage user accounts, security groups, permissions, licenses, and application access.
Support Single Sign-On (SSO), Multi-Factor Authentication (MFA), and identity lifecycle management.
Troubleshoot authentication, application access, and user provisioning issues.
Assist with SaaS application configuration, integrations, and administration.
Ensure access management processes follow established security policies and least-privilege principles.

IT Operations & Security

Collaborate with fellow IT Engineers to maintain the reliability, security, and availability of corporate IT services.
Implement and maintain IT security controls, including endpoint protection, device encryption, patching, and access management.
Partner with Legal, Security and other internal teams to address vulnerabilities, security concerns, and compliance requirements.
Assist with IT audits, security reviews, and evidence collection for applicable compliance frameworks.
Maintain accurate documentation of IT systems, configurations, procedures, and operational processes.
Coordinate with external vendors and service providers to troubleshoot issues and support IT services.

Automation, Projects & Process Improvement

Identify opportunities to improve IT workflows, reduce repetitive tasks, and enhance the employee technology experience.
Collaborate on IT projects, application deployments, system improvements, and technology initiatives.
Help streamline onboarding, offboarding, access provisioning, and device management processes.
Recommend improvements to existing tools, procedures, and support practices.
Share technical knowledge and best practices with fellow IT Engineers to improve overall team effectiveness.

Desired Skills and Experience:

3–5 years of professional experience in IT support, IT engineering, systems administration, or a related technical role.
Strong troubleshooting experience with Windows and macOS operating systems.
Hands-on experience supporting Microsoft 365, Entra ID, Active Directory, or similar enterprise identity platforms.
Experience with endpoint management platforms such as Microsoft Intune, Iru, or equivalent solutions.
Experience supporting enterprise SaaS applications, SSO, MFA, and identity and access management.
Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and wireless connectivity.
Experience supporting employees in remote, hybrid, or distributed work environments.
Familiarity with IT ticketing systems, incident management processes, and Remote Monitoring and Management (RMM) tools.
Strong analytical and troubleshooting skills with the ability to independently investigate and resolve technical issues.
Excellent customer service, communication, and interpersonal skills.
Ability to collaborate effectively within a small IT team and share responsibility for daily operations.
Strong organizational skills with the ability to prioritize support requests and project assignments.
Willingness to learn new technologies, share knowledge, and contribute to continuous improvement.

Preferred Skills and Experience:

Familiarity with scripting and automation using PowerShell or equivalent.
Familiarity with security and compliance frameworks such as SOC 2, NIST, HIPAA or ISO 27001.
Experience administering email protection platforms such as Proofpoint.
Experience with IT asset management, patch management, hardware procurement, and device lifecycle management.
Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft 365, or other security-related certifications.

What Success Looks Like:

Employees receive timely, knowledgeable, and professional IT support.
Support tickets and technical issues are resolved efficiently with clear communication and accountability.
Corporate devices and applications remain secure, reliable, and properly managed.
Employee onboarding and offboarding processes are completed accurately and on time.
IT documentation and knowledge-sharing practices improve team efficiency.
Repetitive issues and manual tasks are reduced through process improvements and automation.
The IT engineering team works collaboratively to maintain consistent service quality and successfully deliver IT initiatives.

Base Salary Range

$75,000 - $85,000 USD

Backed by Roper Technologies, Inc. (Nasdaq: ROP), CentralReach is entering an exciting phase of growth, innovation, and scale.

Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve.

We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full-time employees. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.

Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.

Protecting your information is important to us. Please take a moment to review our Notice of Privacy Practices for Job Applicants. Applicant-Privacy-Notice-110725 to understand how we collect, use, store, and protect your personal information during the recruitment process.

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More about this job

Skills

Customer service
Technical support
Microsoft Windows
Apple macOS
Troubleshoot
Communication skills
Troubleshooting
Documentation
Regulatory compliance
Procurement
Microsoft Access
Microsoft 365
Symantec Endpoint Protection
System administration
Microsoft Active Directory
Identity and access management
DNS
DHCP
VPN
Interpersonal skills
Organizational skills
Process improvement
Microsoft PowerShell
A+
Network+
Security+
Onboarding
Community engagement

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