Jobs in the United States

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Added 2 mins ago
Principal AI Engineer
Scotiabank
Dallas, TX
Partner with platform engineering, cybersecurity, and operations teams to deliver resilient services with clear ownership, support models, and service-level objectives.
Added 4 mins ago
Senior Engineer, Business Intelligence
Walton Enterprises
Bentonville, AR
Walton Enterprises is seeking a skilled, highly motivated and entrepreneurial individual to join the team as a Senior Engineer, Business Intelligence. The ideal teammate will have the…
Added 5 mins ago
Senior Product Operations Engineer, Space
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Costa Mesa, CA
We are looking for a Senior Product Operations Engineer to join our Space team in Costa Mesa, CA someone who brings deep technical credibility and the leadership presence to match. This is…
Added 5 mins ago
Senior DevOps Engineer, Space
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Costa Mesa, CA
We are looking for a Senior DevOps Engineer to join our Space team in Costa Mesa, CA someone who brings deep technical credibility and the leadership presence to match. This is not a…
Added 5 mins ago
Enterprise Sales Engineer - Public Sector - West
Samsara
Remote, United States
5+ years of experience working with customers in a pre-sales technical role, customer success, or customer/product support capacity (Sales Engineer, Systems Engineer, Solutions Engineer,…
Added 6 mins ago
Software Development Engineer in Test II (SDET II)
Verisk | Verisk
Jersey City, NJ
…small number of agile teams serving as the Software Development Engineer in Test and drive all processes and tools used to achieve automated regression & functional testing. Prior…
Added 6 mins ago
A
Metallurgical Engineer
Actalent
Waukesha, WI
- $76,000 to $115,000 USD / year
Support melting, centrifugal casting, heat treatment, and finishing operations to ensure consistent, high-quality output.
Added 6 mins ago
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Electrical Field Engineer
Actalent
Brownsville, TX
- $40 to $45 USD / hour
Seeking a Field Engineer to support technical field operations on-site and oversee various administrative and technical tasks in both the field and field office, ensuring project success…
Added 6 mins ago
Senior Software Engineer - EQ Derivatives Pricing & Risk
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New York
…will work hands-on with other developers, QA, and production support, and will partner closely with Portfolio Managers, Middle Office, and Risk Managers. We are looking for a very strong…
Added 7 mins ago
Mechanical/Piping Field Engineer
Bechtel Corporation
New Albany, OH
…material management, quantity verification and validation, and support the coordination of safe and quality piping installations. Supporting superintendents, craft professionals, and…
Added 7 mins ago
Staff Software Architect
CVS Health
Hartford, CT · Little Rock, AR · Denver, CO · Atlanta, GA · Springfield, IL · Annapolis, MD · Raleigh, NC · Concord, NH · Trenton, NJ · Harrisburg, PA · Providence, RI · Austin, TX · Richmond, VA
Partner with CIE portfolio leads, product managers, and clinical stakeholders to align technical architecture with clinical program outcomes and business strategy
Added 8 mins ago
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Design Engineer
GPAC
Ogden, IL
- $80,000 to $110,000 USD / year
An industry leader in designing and manufacturing is looking for an experienced Design Engineer to join their growing engineering team. This role is responsible for designing, developing,…
Added 8 mins ago
Staff Engineer
WEX
ME
As a Staff Software Engineer, you will be the primary architect and execution lead for leading the platform changes for the Digital Credit Application.
Added 11 mins ago
Associate Software Engineer
Keyfactor, Inc.
Remote, United States
The Associate Software Engineer designs, implements, and maintains software code bases. This entry level role involves writing code, debugging, and learning fundamental software engineering…
Added 12 mins ago
Sr. Project Engineer
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Chicago, IL
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Added 13 mins ago
Owners Rep Project Manager
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…and, while not responsible for obtaining permits, act as a partner with Owner and General Contractor in obtaining…
Added 14 mins ago
Embedded Hardware Design Engineer
Emerson
Round Rock, TX
If you are an Embedded Hardware Design Engineer professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you in Austin, Texas. As part of Emerson…
Added 14 mins ago
Electrical Engineer V/VI - EWIS
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The EWIS Engineer V/VI is a senior-level individual contributor role responsible for leading the design, development, and production support of Electrical Wiring Interconnection Systems…
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Electrical Engineer - EE Systems Manufacturing V/VI
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The EE System Manufacturing Engineer V/VI is a senior-level role that bridges electrical design and production. This position owns the manufacturability, testability, and production…
Added 14 mins ago
Software Engineer - Fort Lauderdale, FL
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Fort Lauderdale, FL
Added 15 mins ago
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Manufacturing Project Engineer
Philips
Plymouth, MN
- $101,000 to $160,000 USD / year
Partner with product development, advanced manufacturing, operations, quality, and other supporting teams to align requirements and plans with manufacturing capabilities. Collaborate to…
Added 16 mins ago
Software Engineer II, Arene Applied Engineering
Woven by Toyota
Ann Arbor, MI
…objectives, challenges, workflows, and technical environments. We partner closely with them to identify pain points, evaluate opportunities, and translate their needs into clear product…
Added 16 mins ago
Director - Network Infrastructure Security & Engineering
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Added 16 mins ago
Gas Turbine Controls Development Engineer
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…reconstruction solutions. As a Gas Turbine Controls Development Engineer, you design and implement control solutions that have a direct, meaningful impact on global energy systems. Working…
Added 16 mins ago
Lead Gas Turbine Controls Engineer
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Partner with standards and project execution teams to align milestones, sprint commitments, and software releases.

CentralReach

IT Engineer

Holmdel, NJ, United States

$75,000 - $85,000 USD

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Job details

Pay: $75,000 - $85,000 USD
Experience: 3–5 years of professional experience in IT support, IT engineering, systems administration, or a related technical role.
Posting language: English
Posted: Nov 6, 2026

Original job description

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.

CentralReach is seeking a motivated, customer-focused IT Engineer to join our Information Technology team. This role is part of a collaborative team responsible for providing exceptional technical support to employees, managing corporate technology systems, and continuously improving IT operations.

The ideal candidate is a well-rounded IT professional who enjoys solving technical challenges, supporting employees, and working with modern cloud-based technologies. This position combines hands-on employee support with endpoint management, identity and access administration, SaaS application support, security, and IT process improvements.

As an IT Engineer, you will work closely with fellow IT Engineers to ensure employees have reliable, secure, and efficient access to the tools and technology they need to succeed. You will share responsibility for daily IT operations while contributing to projects that enhance the organization's technology environment and employee experience.

Key Accountabilities:

Employee Technical Support

Provide timely, professional, and effective L2/L3 technical support to employees (onsite & remote) across Windows, macOS, mobile devices, and enterprise applications.
Collaborate with fellow IT Engineers to manage and resolve incoming support requests, incidents, and service tickets.
Troubleshoot hardware, software, networking, authentication, and application-related issues.
Participate in employee onboarding, offboarding, and internal transfers, including equipment preparation, account provisioning, and access management.
Take ownership of assigned technical issues from initial investigation through resolution, escalating or collaborating when appropriate.
Maintain clear communication with employees regarding issue status, troubleshooting steps, and resolution.
Create and maintain knowledge base articles, troubleshooting guides, and internal IT documentation.

Endpoint & Device Management

Administer and maintain Windows and macOS endpoints using management platforms such as Microsoft Intune, Iru, or equivalent solutions.
Configure, deploy, and troubleshoot corporate laptops, peripherals, and mobile devices.
Support automated device provisioning, application deployment, operating system updates, and patch management.
Monitor and maintain endpoint security, compliance, and configuration standards.
Assist with hardware inventory, asset tracking, procurement, and device lifecycle management.
Collaborate with the IT team to improve device deployment processes and endpoint management practices.

Identity, Access & SaaS Administration

Administer and support Microsoft 365, Entra ID, and other enterprise SaaS applications.
Manage user accounts, security groups, permissions, licenses, and application access.
Support Single Sign-On (SSO), Multi-Factor Authentication (MFA), and identity lifecycle management.
Troubleshoot authentication, application access, and user provisioning issues.
Assist with SaaS application configuration, integrations, and administration.
Ensure access management processes follow established security policies and least-privilege principles.

IT Operations & Security

Collaborate with fellow IT Engineers to maintain the reliability, security, and availability of corporate IT services.
Implement and maintain IT security controls, including endpoint protection, device encryption, patching, and access management.
Partner with Legal, Security and other internal teams to address vulnerabilities, security concerns, and compliance requirements.
Assist with IT audits, security reviews, and evidence collection for applicable compliance frameworks.
Maintain accurate documentation of IT systems, configurations, procedures, and operational processes.
Coordinate with external vendors and service providers to troubleshoot issues and support IT services.

Automation, Projects & Process Improvement

Identify opportunities to improve IT workflows, reduce repetitive tasks, and enhance the employee technology experience.
Collaborate on IT projects, application deployments, system improvements, and technology initiatives.
Help streamline onboarding, offboarding, access provisioning, and device management processes.
Recommend improvements to existing tools, procedures, and support practices.
Share technical knowledge and best practices with fellow IT Engineers to improve overall team effectiveness.

Desired Skills and Experience:

3–5 years of professional experience in IT support, IT engineering, systems administration, or a related technical role.
Strong troubleshooting experience with Windows and macOS operating systems.
Hands-on experience supporting Microsoft 365, Entra ID, Active Directory, or similar enterprise identity platforms.
Experience with endpoint management platforms such as Microsoft Intune, Iru, or equivalent solutions.
Experience supporting enterprise SaaS applications, SSO, MFA, and identity and access management.
Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and wireless connectivity.
Experience supporting employees in remote, hybrid, or distributed work environments.
Familiarity with IT ticketing systems, incident management processes, and Remote Monitoring and Management (RMM) tools.
Strong analytical and troubleshooting skills with the ability to independently investigate and resolve technical issues.
Excellent customer service, communication, and interpersonal skills.
Ability to collaborate effectively within a small IT team and share responsibility for daily operations.
Strong organizational skills with the ability to prioritize support requests and project assignments.
Willingness to learn new technologies, share knowledge, and contribute to continuous improvement.

Preferred Skills and Experience:

Familiarity with scripting and automation using PowerShell or equivalent.
Familiarity with security and compliance frameworks such as SOC 2, NIST, HIPAA or ISO 27001.
Experience administering email protection platforms such as Proofpoint.
Experience with IT asset management, patch management, hardware procurement, and device lifecycle management.
Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft 365, or other security-related certifications.

What Success Looks Like:

Employees receive timely, knowledgeable, and professional IT support.
Support tickets and technical issues are resolved efficiently with clear communication and accountability.
Corporate devices and applications remain secure, reliable, and properly managed.
Employee onboarding and offboarding processes are completed accurately and on time.
IT documentation and knowledge-sharing practices improve team efficiency.
Repetitive issues and manual tasks are reduced through process improvements and automation.
The IT engineering team works collaboratively to maintain consistent service quality and successfully deliver IT initiatives.

Base Salary Range

$75,000 - $85,000 USD

Backed by Roper Technologies, Inc. (Nasdaq: ROP), CentralReach is entering an exciting phase of growth, innovation, and scale.

Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve.

We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full-time employees. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.

Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.

Protecting your information is important to us. Please take a moment to review our Notice of Privacy Practices for Job Applicants. Applicant-Privacy-Notice-110725 to understand how we collect, use, store, and protect your personal information during the recruitment process.

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More about this job

Skills

Customer service
Technical support
Microsoft Windows
Apple macOS
Troubleshoot
Communication skills
Troubleshooting
Documentation
Regulatory compliance
Procurement
Microsoft Access
Microsoft 365
Symantec Endpoint Protection
System administration
Microsoft Active Directory
Identity and access management
DNS
DHCP
VPN
Interpersonal skills
Organizational skills
Process improvement
Microsoft PowerShell
A+
Network+
Security+
Onboarding
Community engagement

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