Jobs in the United States

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Added 3 mins ago
Software Development Engineer III, AWS AI/ML Servers
Amazon.com Services LLC
Seattle, WA
We are seeking a Software Development Engineer to design and build the software that operates our accelerated compute fleet: fleet-management services, orchestration and remediation control…
Added 3 mins ago
Software Development Engineer, US Prime and Marketing Tech - Fabric Team
Amazon.com Services LLC
Seattle, WA
…requests per day. We're looking for a Software Development Engineer to help push it…
Added 3 mins ago
Software Development Engineer II, AWS Inspector
Amazon.com Services LLC
Herndon, VA
…will have past experience working as a software development engineer. You will enjoy keeping your technical skills current, to the point that you can contribute to architecture discussions.…
Added 3 mins ago
RF Test Engineer, Amazon Leo
Amazon Kuiper Manufacturing Enterprises LLC
San Diego, CA
As a RF Engineer, you will be responsible for integration and test activities for various payload related features for the Leo satellite , ground gateway and the customer terminals.
Added 4 mins ago
Senior Data Engineer
CVS Shared Services Resources LLC
Remote, United States
The Senior Data Engineer will design, build, and support data engineering solutions on Google Cloud Platform, with a focus on scalable data pipelines, database integration, and ETL…
Added 5 mins ago
Sr. Product Engineer
RIDE Coach and Bus
Lancaster, CA
RIDE is seeking a Senior Product Engineer to support the definition, development, launch, and continuous improvement of truck products for the North American market. This role translates…
Added 5 mins ago
Staff Software Architect
CVS Shared Services Resources LLC
Remote, United States
Google Cloud Professional Architect, GCP Data Engineer, or Azure Solutions Architect certification
Added 5 mins ago
Account Executive – Metals & Mining
UptimeAI
Remote, United States
- A technical foundation: an engineering degree, or early experience as a sales, application or pre-sales engineer.
Added 5 mins ago
Account Executive – Power Generation / Data Centers
UptimeAI
Remote, United States
- A technical foundation: an engineering degree, or early experience as a sales, application or pre-sales engineer.
Added 5 mins ago
A
Sr DevOps Engineer
ArtosAI
San Francisco, CA
- $166,500 to $231,000 USD / year
We're looking for a Senior DevOps Engineer to design, build, and maintain the infrastructure that powers our platform. You'll play a critical role in scaling our AWS infrastructure,…
Added 5 mins ago
Platform Center of Excellence Mechanical Engineer
Applied Materials
Santa Clara, CA · Santa Clara
As a Mechanical Engineer, you’ll leverage your strong foundation in physics, mathematics, and materials science to process and resolve mechanical problems, design and implement custom…
Added 6 mins ago
JH
Electronics Manufacturing Engineer
Johns Hopkins Applied Physics Laboratory
Laurel, MD
- $85,000 USD / year
We are seeking an Electronics Manufacturing Engineer to help us engineer, design and build electronic circuit assemblies for space and national security applications. This is a unique…
Added 7 mins ago
Senior Director of Transmission Line Design
Electric Power Engineers
Austin, TX
…be considered public information, may be treated as a direct application from the person identified in the resume, and will not be eligible for placement fee payment to the agency. EPE will…
Added 7 mins ago
Staff Forward Deployed Engineer
Suki
Redwood City, CA
We are hiring a Staff Forward Deployed Engineer to lead technical delivery for our most important Platform customers. This is an individual contributor role.
Added 7 mins ago
Software Engineer II, Backend
Affirm
Remote, United States
You have a total of 1.5+ years of experience as a software engineer.
Added 7 mins ago
RA
Sr. Thermal Controls Systems Engineers
Rivian and Volkswagen Group Technologies
Irvine, CA
- $135,000 to $203,000 USD / year
…experience in any occupation as thermal development and analysis engineer. Experience must include working with control systems fundamentals and their application to the thermal domain;…
Added 8 mins ago
Construction Inspector I or II - Graham Area Office
Graham
…have an eye for detail and a passion for progress, submit your application…
Added 9 mins ago
W
AI Architect
WTW
Philadelphia, PA
- $120,000 to $150,000 USD / year
…evaluation and tracing, Copilot Studio analytics, Azure Monitor / Application Insights, Power Platform CoE). Ensure AI solutions are measurable, auditable, and trustworthy at…
Added 9 mins ago
Sr. Security Engineer
Octus
Remote, United States
We're hiring a hands-on Senior Cybersecurity Engineer to own the security technology that protects Octus employees, endpoints, and enterprise systems. You'll keep our security stack healthy…
Added 9 mins ago
TS
Software Engineer II
TGW Systems Inc
Grand Rapids, MI
- $90,000 to $115,000 USD / year
The Software Engineer II is a mid-level engineer who works with a team of Software Engineers to design, develop, test, commission, and provide ongoing support of TGW software solutions.
Added 9 mins ago
Sr. Environmental Regulatory Engineer (Air Permitting)
SpaceX
Bastrop, TX · Brownsville, TX
We are looking for a senior engineer who has carried a complex industrial air permit from strategy through issuance and can explain the path to the people selecting equipment. Candidates…
Added 9 mins ago
Sr. Environmental Regulatory Engineer (Air Permitting)
SpaceX
Pecan Island, LA · Bastrop, TX · Brownsville, TX
We are looking for a senior engineer who has carried a complex industrial air permit from strategy through issuance and can explain the path to the people selecting equipment. Candidates…
Added 9 mins ago
Sr. Environmental Regulatory Engineer (Air Permitting)
SpaceX
Starbase, TX · Bastrop, TX · Brownsville, TX
We are looking for a senior engineer who has carried a complex industrial air permit from strategy through issuance and can explain the path to the people selecting equipment. Candidates…
Added 9 mins ago
Manufacturing Engineer (Starlink Development)
SpaceX
Bastrop, TX
As a Manufacturing Engineer on the Development Operations team, you will own how Starlink hardware gets built. You will lead the factory projects that put new tooling and automation on the…
Added 9 mins ago
IT Network Infrastructure Engineer, Launch
SpaceX
Starbase, TX · Brownsville, TX
As a Network Infrastructure Engineer at SpaceX, you will work in a complex environment designing and supporting a variety of IT systems critical for Starship launch pads. This position will…

CentralReach

IT Engineer

Holmdel, NJ, United States

$75,000 - $85,000 USD

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Job details

Pay: $75,000 - $85,000 USD
Experience: 3–5 years of professional experience in IT support, IT engineering, systems administration, or a related technical role.
Posting language: English
Posted: Nov 6, 2026

Original job description

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.

CentralReach is seeking a motivated, customer-focused IT Engineer to join our Information Technology team. This role is part of a collaborative team responsible for providing exceptional technical support to employees, managing corporate technology systems, and continuously improving IT operations.

The ideal candidate is a well-rounded IT professional who enjoys solving technical challenges, supporting employees, and working with modern cloud-based technologies. This position combines hands-on employee support with endpoint management, identity and access administration, SaaS application support, security, and IT process improvements.

As an IT Engineer, you will work closely with fellow IT Engineers to ensure employees have reliable, secure, and efficient access to the tools and technology they need to succeed. You will share responsibility for daily IT operations while contributing to projects that enhance the organization's technology environment and employee experience.

Key Accountabilities:

Employee Technical Support

Provide timely, professional, and effective L2/L3 technical support to employees (onsite & remote) across Windows, macOS, mobile devices, and enterprise applications.
Collaborate with fellow IT Engineers to manage and resolve incoming support requests, incidents, and service tickets.
Troubleshoot hardware, software, networking, authentication, and application-related issues.
Participate in employee onboarding, offboarding, and internal transfers, including equipment preparation, account provisioning, and access management.
Take ownership of assigned technical issues from initial investigation through resolution, escalating or collaborating when appropriate.
Maintain clear communication with employees regarding issue status, troubleshooting steps, and resolution.
Create and maintain knowledge base articles, troubleshooting guides, and internal IT documentation.

Endpoint & Device Management

Administer and maintain Windows and macOS endpoints using management platforms such as Microsoft Intune, Iru, or equivalent solutions.
Configure, deploy, and troubleshoot corporate laptops, peripherals, and mobile devices.
Support automated device provisioning, application deployment, operating system updates, and patch management.
Monitor and maintain endpoint security, compliance, and configuration standards.
Assist with hardware inventory, asset tracking, procurement, and device lifecycle management.
Collaborate with the IT team to improve device deployment processes and endpoint management practices.

Identity, Access & SaaS Administration

Administer and support Microsoft 365, Entra ID, and other enterprise SaaS applications.
Manage user accounts, security groups, permissions, licenses, and application access.
Support Single Sign-On (SSO), Multi-Factor Authentication (MFA), and identity lifecycle management.
Troubleshoot authentication, application access, and user provisioning issues.
Assist with SaaS application configuration, integrations, and administration.
Ensure access management processes follow established security policies and least-privilege principles.

IT Operations & Security

Collaborate with fellow IT Engineers to maintain the reliability, security, and availability of corporate IT services.
Implement and maintain IT security controls, including endpoint protection, device encryption, patching, and access management.
Partner with Legal, Security and other internal teams to address vulnerabilities, security concerns, and compliance requirements.
Assist with IT audits, security reviews, and evidence collection for applicable compliance frameworks.
Maintain accurate documentation of IT systems, configurations, procedures, and operational processes.
Coordinate with external vendors and service providers to troubleshoot issues and support IT services.

Automation, Projects & Process Improvement

Identify opportunities to improve IT workflows, reduce repetitive tasks, and enhance the employee technology experience.
Collaborate on IT projects, application deployments, system improvements, and technology initiatives.
Help streamline onboarding, offboarding, access provisioning, and device management processes.
Recommend improvements to existing tools, procedures, and support practices.
Share technical knowledge and best practices with fellow IT Engineers to improve overall team effectiveness.

Desired Skills and Experience:

3–5 years of professional experience in IT support, IT engineering, systems administration, or a related technical role.
Strong troubleshooting experience with Windows and macOS operating systems.
Hands-on experience supporting Microsoft 365, Entra ID, Active Directory, or similar enterprise identity platforms.
Experience with endpoint management platforms such as Microsoft Intune, Iru, or equivalent solutions.
Experience supporting enterprise SaaS applications, SSO, MFA, and identity and access management.
Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and wireless connectivity.
Experience supporting employees in remote, hybrid, or distributed work environments.
Familiarity with IT ticketing systems, incident management processes, and Remote Monitoring and Management (RMM) tools.
Strong analytical and troubleshooting skills with the ability to independently investigate and resolve technical issues.
Excellent customer service, communication, and interpersonal skills.
Ability to collaborate effectively within a small IT team and share responsibility for daily operations.
Strong organizational skills with the ability to prioritize support requests and project assignments.
Willingness to learn new technologies, share knowledge, and contribute to continuous improvement.

Preferred Skills and Experience:

Familiarity with scripting and automation using PowerShell or equivalent.
Familiarity with security and compliance frameworks such as SOC 2, NIST, HIPAA or ISO 27001.
Experience administering email protection platforms such as Proofpoint.
Experience with IT asset management, patch management, hardware procurement, and device lifecycle management.
Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft 365, or other security-related certifications.

What Success Looks Like:

Employees receive timely, knowledgeable, and professional IT support.
Support tickets and technical issues are resolved efficiently with clear communication and accountability.
Corporate devices and applications remain secure, reliable, and properly managed.
Employee onboarding and offboarding processes are completed accurately and on time.
IT documentation and knowledge-sharing practices improve team efficiency.
Repetitive issues and manual tasks are reduced through process improvements and automation.
The IT engineering team works collaboratively to maintain consistent service quality and successfully deliver IT initiatives.

Base Salary Range

$75,000 - $85,000 USD

Backed by Roper Technologies, Inc. (Nasdaq: ROP), CentralReach is entering an exciting phase of growth, innovation, and scale.

Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve.

We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full-time employees. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.

Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.

Protecting your information is important to us. Please take a moment to review our Notice of Privacy Practices for Job Applicants. Applicant-Privacy-Notice-110725 to understand how we collect, use, store, and protect your personal information during the recruitment process.

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More about this job

Skills

Customer service
Technical support
Microsoft Windows
Apple macOS
Troubleshoot
Communication skills
Troubleshooting
Documentation
Regulatory compliance
Procurement
Microsoft Access
Microsoft 365
Symantec Endpoint Protection
System administration
Microsoft Active Directory
Identity and access management
DNS
DHCP
VPN
Interpersonal skills
Organizational skills
Process improvement
Microsoft PowerShell
A+
Network+
Security+
Onboarding
Community engagement

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