Benefits Coordinator-Manufacturing

Position Title: Benefits Coordinator – Manufacturing

Location: Manufacturing Facility – Platte City, MO

Reporting to: Benefits Manager

Department: Human Resources

Central Power Systems & Services is a privately held company with deep roots going back to 1954.

Our Mission Statement is forging long-lasting partnerships by providing first-class customer support. We live that statement every single day. We are looking for a Benefits Coordinator-Manufacturing to help support that mission.

Summary

The Benefits Coordinator is responsible for administering and supporting the manufacturing side of the organization's employee benefits programs, including health, dental, vision, life insurance, disability, retirement plans, leave of absence programs, and wellness initiatives. This role serves as a key resource for employees by providing benefits education, resolving issues, maintaining accurate records, and ensuring compliance with applicable laws and company policies. This position regularly interacts with employees in production and manufacturing environments and must be able to communicate benefit information clearly and effectively to a diverse workforce while delivering exceptional customer service.

Responsibilities

Leave Management

• Assist with the administration of FMLA, ADA accommodations, and other leave programs while maintaining compliance with applicable federal, state, and local regulations, including ERISA, ACA, COBRA, HIPAA, FMLA, ADA, and state leave laws.
• Track leave requests, maintain required documentation, and monitor leave timelines to ensure timely follow-up and case resolution.
• Coordinate with employees, managers, and healthcare providers regarding leave rights, responsibilities, certifications, accommodations, work restrictions, and return-to-work processes.
• Support annual reporting requirements, audits, and benefits-related compliance initiatives.
• Maintain confidentiality of employee medical, leave, and benefits information in accordance with privacy regulations and company policies.

Benefits Administration

• Assist in processing benefit enrollments, changes, terminations, and qualifying life events.
• Maintain accurate employee benefit records in HRIS and vendor systems.
• Reconcile monthly carrier invoices and assist with resolving eligibility and billing discrepancies.
• Respond to employee questions regarding benefit plans, coverage, eligibility, and enrollment procedures.
• Assist employees with claims issues and coordinate with benefit carriers and vendors to resolve concerns.
• Educate employees on available benefits and resources to support informed decision-making.
• Provide benefit orientations for new hires.

Qualifications

Qualifications

• High School Diploma and/or GED
• At least two years related experience preferred
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Proficient with Microsoft Office Suite or related software
• Working knowledge of human resource principles, practices, and procedures
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a high-paced and at times stressful environment
• Knowledge of working with an HRIS, Paycom preferred

BENEFITS:

• Competitive Salary
• Health Benefits including Medical, Dental, Vision and Life insurance
• 401(k) with a company match
• Paid Time Off
• Paid Holidays

Work Environment & Physical Requirements

• Frequent interaction with employees, managers, candidates, and visitors
• Ability to travel to multiple company locations up to 25% of the time, including occasional overnight stays
• May require occasional flexibility in schedule to support onboarding sessions, site visits, or HR initiatives
• Prolonged periods of sitting at a desk and working on a computer.
• Ability to stand, walk, and sit as needed throughout the workday.
• Lifting up to 15 pounds.

Central Power Systems & Services thrives on teamwork. Success comes from professionals across many disciplines working together, sharing knowledge, and supporting one another. We believe that working hard and having fun can - and should - coexist.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Employment offers are contingent upon successful completion of a background check and drug screen (including THC).